Costco sales, earnings beat analysts' expectations

June 5, 2017

Don't tell Costco the retail industry is under siege because it won't believe you.

Tackling the challenges of remote branch IT

Today's retail space is evolving rapidly, driven by changing customer demand and increasing competition. While technology should be the enabler of this shift…

AEVI, Tanda partner up on POS collaboration

June 5, 2017

Australian-based Tanda, a cloud-based payroll and rostering provider, is partnering with AEVI and its Global Marketplace, a B2B app store for smart POS.

ICX Summit: Speakers, keynotes are all 'A-list'

by Ben Wheeler — President, KioskGUY.COM

A lineup of kiosk experts will share their insights at the ICX Summit June 5-7, offering a bird's eye view of what's in store for interactive customer…

Kagan: Georgia Tech is helping transform retail

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Georgia Tech has launched a $1 million-dollar retail technology initiative at its Advanced Technology Developers Center. The ATDC, launched in 1980, is the…

Graduation time is boom time for retailers

June 2, 2017

Consumer spend on graduation is predicted to hit an all-time high this year.

CVS revamps to lure in health and trend-focused shoppers

June 2, 2017

CVS is revamping beauty and skin care areas in stores in a quest to grab the attention of the health-focused and trend-focused consumer and the strategy…

Can any traditional retailer survive the "Battle of the Bots"?

by Chris Petersen — Owner, IMS

Chris H. Petersen says going up against Amazon is like taking a knife to a light saber battle. Why? Because the whole is greater than the sum of the parts.

How AI plays into every step in the retail customer journey

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Artificial intelligence isn't just about having a chat bot. As a leading women's wear retailer is discovering, AI offers a way to solve a slew of retail…

Google aims to track shoppers beyond online behavior

June 1, 2017

Google wants to know what consumers are buying offline so it can hone its digital advertising strategy.

Shoe Palace slips on Aptos platform to boost customer experience

June 1, 2017

Athletic footwear and apparel retailer Shoe Palace is tapping the Aptos Singular Commerce Platform to boost its omnichannel customer experience and streamline…

Amazon's Bezos: We're not resting on our laurels

June 1, 2017

Amazon.com, celebrating its 20th year, isn't about to start pulling back in any way, shape or form. In fact Amazon CEO Jeff Bezos made a big point about just…

Consumers spent big in April thanks to tax refunds, income jump

May 31, 2017

Healthier salaries and tax refunds spurred big consumer spending in April resulting in a 0.4 percent jump.

30 more Sears stores on closing list

May 31, 2017

There are now at least 30 more stores on the closing list for Sears.

Neiman Marcus interim CFO/COO leaving post

May 31, 2017

Michael Fung, interim chief financial officer and chief operating officer for Neiman Marcus, is leaving his post at the end of June, as the company continues…

Tennessee county installs license plate renewal kiosk

May 31, 2017

Residents of Rutherford County, Tennessee can renew their auto license plates in a few minutes thanks to a self-serve kiosk that was recently installed…

Multichannel is not enough: Creating a true omnichannel customer experience

It's critical businesses not assume today's online purchasing experience is the same as what consumers experienced years ago. As companies seek to bring the…

Amazon adds grocery pickup kiosks in Seattle

May 30, 2017

Amazon.com Inc. has opened two grocery pickup kiosks in Seattle in an effort to compete against "click and collect" shopping options from supermarket…

Chipotle uncovers malware responsible for credit card breach

May 26, 2017

Chipotle Mexican Grill said today it has identified what was responsible for the payment card security incident reported April 25. The information comes at the…

Ralph Lauren hires CEO

May 26, 2017

Patrice Louvet will step into the CEO role for Ralph Lauren Corp.