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News & Media

Display Three Tiers of Literature in a Small Footprint with New Excelsior® Holder

TWINSBURG, Ohio (November 8, 2016) – Display three tiers of literature in small spaces with the new Excelsior® Narrow Triple-Tiered Literature Holder from FFR…

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Furniture retailer boosts buyer engagement with data-driven communication

November 8, 2016

Industry West, a furniture retailer, is increasing commercial buyer engagement and driving greater website traffic via a new approach to marketing…

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Spiking holiday sales means more socializing for retailers, reveals study

November 8, 2016

Retailers Sephora and Amazon are leaders when it comes to social media engagement and are examples retailers need to follow given the expected holiday sales…

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Millennial demand spurs fragrance market

November 8, 2016

Retailers selling fragrances can expect increasing sales thanks to millennial interest in perfumes.

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Supermarkets doing a better job in customer experience, reveals study

November 7, 2016

Supermarkets are generating higher satisfaction among shoppers, and fostering a stronger referral rate but need to do better when it comes to customer loyalty…

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2017 may be the year for supermarket digital experience

November 4, 2016

Next year may be the year online grocery activity hits its stride as supermarkets expand digital shopping options and more consumers are looking to buy more…

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Lowes taps Michael McDermott as chief customer officer

November 4, 2016

Lowe's is promoting its chief merchandising officer into the role of chief customer officer, a new position in the company.

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How Kroger Co. is growing the business

Shashank Saxena, director of strategy, integration and development for The Kroger Co., talks with Hughes' Tim Tang about business innovation at the recent…

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Amazon delivers Fresh to a slew of new cities

November 3, 2016

Chicago and Dallas are now among cities where shoppers can access AmazonFresh.

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5 tips for choosing a mobile POS

Shift4 systems architect Jeremy Fried outlines five key criteria for selecting the best mPOS system.

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Google delivers Express service in Florida

November 3, 2016

Online shoppers in Tampa Bay have a new option to select when it comes to product delivery as Google has launched its delivery service in the city, as well as…

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Nordstrom dials down on holiday seasonal hiring

November 2, 2016

Department retailer Nordstrom will be hiring 3 percent less seasonal employees for the holiday season.

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Study: Consumer expectations are driving new retail economic metrics

November 2, 2016

Taking a page from Oldsmobile's marketing genius, today’s retail economics are not anyone’s grandparents’ retail economics.

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5 ways to optimize customer experience in store and online

by Chris Petersen — Owner, IMS

Consumers want online to be more like stores … and vice versa.

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Quick Sign Changes in Style with New Mini Chalk Cards

TWINSBURG, Ohio (November 1, 2016) – Mini Chalk Cards deliver quick sign changes in style, new from FFR Merchandising. Write-on cards allow virtually instant…

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Online retail a big focus for holiday shoppers, reveals survey

November 1, 2016

At least half of holiday shoppers are intending to buy gifts online this year, according to the annual Deloitte holiday survey on consumer spend and trends.

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Target revamps holiday marketing strategy with a Broadway touch

November 1, 2016

Target is going Broadway with this year's holiday strategy, pulling in new merchandise, decorating stores with new products and boosting savings.

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Survey: Digital strategy key for retailer success

October 31, 2016

A digital e-commerce strategy is more critical than ever for retailers, as a new survey reveals that consumers love shopping online — especially on Amazon …

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Amazon enjoys robust Q3 sales

October 31, 2016

Amazon sales spiked 29 percent in the third quarter, hitting $32.7 billion with a 49 percent boost in operating cash flow for the past 12 months, a healthy…

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