News
OOH offers big return on investment for luxury brands
April 27, 2026
Out-of-home advertising gives luxury brands a far greater return on investment than any other advertising channel, according to data from Independent Marketing…
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Levi Strauss & Co. CFO/CGO retiring
April 24, 2026
Harmit Singh, executive vice president and chief financial and growth officer at Levin Strauss & Co. plans to retire but will remain in his role until a…
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Gen AI penetrates over half of US internet households
April 23, 2026
Generative AI has reached more than half of U.S. internet households, 58%, but there's still a lag when it comes to monetization and trust.
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L.L. Bean taps Amperity to revamp customer journey, boost loyalty
April 22, 2026
L.L.Bean has tapped Amperity's Customer Data Coud to revamp end-to-end customer journeys and boost loyalty by delivering more personalized, retention-focused…
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As retailers automate CX trust deficit grows
April 21, 2026
The trust crisis between the consumer and retailer is deepening as retailers struggle to balance AI automation with human connection as 47% of consumers will…
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Digital-style in-store media proving complex for physical store environments
April 21, 2026
There is a critical gap in how in-store media is evaluated across stakeholders, according to an In-Store Marketplace research report conducted with Catalyst…
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Andon launches AI-run store in San Francisco
April 21, 2026
Technology firm Andon Labs has launched Andon Market, an experimental retail store in San Francisco designed to test how artificial intelligence can operate a…
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Ace Hardware arrives on Uber Eats
April 20, 2026
Ace Hardware has partnered with Uber Technologies to bring the home improvement and hardware retailer's 3,700 locations to the Uber Eats platform.
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Brands falling short on emotional drivers
April 20, 2026
Business-to-consumer companies may be overestimating the strength of their customer loyalty as customers report consistent gaps between the emotional drivers…
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RunDTC partners with Dooney & Bourke to modernize retail ecosystem
April 17, 2026
RunDTC is partnering with Dooney & Bourke to modernize the brand's entire retail ecosystem.
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Retail AI Council debuts AI assistant
April 16, 2026
The Retail AI Council has debuted an AI assistant providing actionable guidance for retailers based in practitioner knowledge and not vendor marketing.
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Ikea opening LA store, expanding Southern California footprint
April 15, 2026
Ikea plan to open its first store in the city of Los Angeles this spring.
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Huck’s Market deploys Tote POS platform
April 14, 2026
Huck's Market, a c-store chain with 135 locations across the Midwest, has begun deploying Tote's AI-native POS platform with an initial launch in Carmi, Ill.
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Lowe’s debuts home maintenance subscription program powered by store associates
April 13, 2026
Lowe's has launched a store associate-powered home maintenance subscription called HomeCare+.
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More consumers tapping AI when looking for a deal
April 10, 2026
A hefty number of consumers, nearly 70%, are using AI to find deals and retailer discounts.
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Amazon to stock weight loss drug in clinic kiosks
April 10, 2026
Amazon.com plans to begin stocking Eli Lilly's newly approved oral weight loss drug at kiosks located in some of its primary care clinics, while also offering…
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Fuel costs hitting import carriers may impact retailers, customers
April 9, 2026
While imports at U.S. container ports aren't being significantly impacted by the Iran conflict, an increase in fuel costs for ocean carriers could eventually…
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Eyefactive takes 2nd place in omnichannel at Best Retail Cases Award 2025 event
April 8, 2026
Eyefactive took second place in the omnichannel category at the Best Retail Cases Award 2025 event that took place during ISPO Munich.
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AI use as shopping tool gains traction
April 7, 2026
Artificial intelligence tools are being used for shopping, especially among the Gen Z consumer as consumers are seeing value in AI's ability find deals, do…
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Costco shifting from self-checkout to scan-and-go, shoppers report
April 6, 2026
Costco is adjusting its checkout strategy, with some stores eliminating or limiting self-checkout lanes in an effort to improve efficiency and reduce theft…
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