News
Morrisons deploying Everseen AI in 200 UK stores
August 17, 2026
Major U.K. supermarket chain Morrisons has entered a long-term partnership with Cork, Ireland-based Everseen to introduce computer-vision technology at its…
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American Airlines boosting loyalty rewards
August 17, 2026
American Airlines has updated its loyalty rewards with new options to choose from starting at the 15,000 point reward level.
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Retail customer experience held strong in Q2
August 14, 2026
Retail customer experience held strong in Q2, with the global satisfaction score hitting 92.4%, according to HappyOrNot's second quarterly report, "Retail CX…
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Miniso, Dick’s Sporting Goods, Foot Locker top fast growing retailer list
August 14, 2026
Chinese retailer Miniso claimed the top spot on the National Retail Federation's "2026 Hot 25 Retailers List" that ranks the fastest-growing retailers in the…
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Nearly half of back-to-school shoppers will tap buy now, pay later option
August 14, 2026
Nearly half of consumers, 45%, shopping for back-to-school will rely on buy now, pay later options, up from 39% last year, according to an Omnisend survey.
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Home Depot CEO takes medical leave
August 13, 2026
The Home Depot's CEO, Ted Decker, is taking a temporary medical leave of absence and is expected to return within the next few months.
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Older consumers most loyal to AI customer service
August 13, 2026
The older consumer population, those 60 years or older and not typically viewed as digital natives, are the most loyal demographic when it comes to AI-powered…
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Home Depot realigns leadership to drive innovation
August 13, 2026
The Home Depot has made leadership changes in a quest to accelerate innovation and grab greater a bigger piece of the $1.2 trillion home improvement market.
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Wegmans testing revamped carts
August 13, 2026
Wegmans is piloting redesigned shopping carts at two Pennsylvania locations.
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Circle K boosts rewards program
August 12, 2026
Circle K has added more ways to earn for members of its Inner Circle rewards program.
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NRS, Krasdale hold annual customer appreciation day
August 12, 2026
National Retail Solutions, which provides a point-of-sale system and payment processing services, and Krasdale Foods welcomed more than 250 merchants and…
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Back-to-school shopping getting more stressful for parents
August 12, 2026
Nearly half of consumers, 48%, shopping for back-to-school items are projected to spend more this year with 13% spending less than in 2025.
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Target names Chandhu Nair as 1st AI officer
August 11, 2026
Chandhu Nair has been tapped as Target's first-ever AI officer.
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American Eagle Outfitters CEO named visionary for 2027
August 11, 2026
Jay Schottenstein, CEO and executive board chairman at American Eagle Outfitters Inc. has been named "The Visionary 2027" recipient by the National Retail…
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Nordstrom expanding off-price retail footprint
August 11, 2026
Nordstrom will open 20 stores by Nov. 5 with the first two launching Aug. 20.
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Real Housewives icon Bethenny Frankel launching Hamptons pop-up
August 11, 2026
Bethenny Frankel, an icon actor in Bravo's "The Real Housewives of New York City," reality show is opening a retail pop-up in the Hamptons, on Long Island, New…
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Frank Mayer taps Michael Mayer as ops director
August 10, 2026
Frank Mayer, which provides custom kiosks and retail displays, has promoted Michael R. Mayer to operations director.
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Vusion acquiring In-Store Media
August 10, 2026
Vusion, a provider of AI-powered digitalization solutions for physical commerce, has signed an agreement to acquire In-Store Media, an in-store retail media…
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Best Buy CEO talks AI, small-format focus
August 10, 2026
Best Buy CEO Jason Bonfig, slated to take the helm from current chief Corie Barry this coming fall, is focused on enhancing the customer experience and the…
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Michael’s ‘Ask Mike' AI helper fuels nearly 75K shopper conversations
August 7, 2026
Michaels, a hobby and crafts retailer, launched an AI assistant called "Ask Mike," in the spring and it has fueled nearly 75,000 conversations since its May…
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