Kiosk lets shopper design, order puffy jackets

A new 6-foot tall self-serve kiosk allows consumers to design and purchase a puffy jacket, selecting from a choice of sizes, colors and materials, according to gearjunkie.com. The kiosks, designed by New Normal Consulting and Hexa Recreation Products, are being...

Emotions play big role in customer engagement, report reveals

A strong emotional engagement with the consumer could help retailers boost annual revenues by 5 percent, according to a Capgemini report. The research indicated that traditional loyalty programs weren't engaging with consumers, according to a press release. The study, "Loyalty...

Digital signage market to grow up 8.21 percent from 2017 to 2022

The global digital signage market is expected to grow at a compound annual growth rate of 8.21 percent from 2017 to 2022, according to a report by ReportBuyer. This growth is being driven by technological advances in the displays and declining hardware costs.

Entries needed for annual Mobile Retail App Comparison Guide

Mobile Payments Today is preparing its second annual Mobile Retail App Comparison Guide. This guide will be the definitive resource for retailers' mobile apps and their capabilities. The point of this report is similar to that of our annual Mobile...

Retail therapy is real and costing consumers more than $1,500 a year

A Swap.com survey revealed retail therapy is costing consumers an average of $1,652 each year and making up more than a fifth of all purchases. The survey, which asked Americans how and why they shop, indicated that the average consumer each month bought 12 retail items from a store and an additional six items online.

Infocrest Technology debuts self-serve kiosk for retail

Infocrest Technology has introduced self-service ordering kiosks for retail applications, according to a press release.   Infocrest's self-ordering kiosk The kiosks come as free-standing, dual-sided, wall mounted or tabletop.

Symphony Retail Solutions taps Ryan Powell as VP

Ryan Powell is the new vice president of merchandising and category management for Symphony Retail Solutions and will be response for a range of areas, including product management, innovation and research and development. Powell most recently led the Global Category...

Self-serve order pickup robot expands for U.S. retailers, supports smart locker technology

Bell and Howell announced the 100th U.S. installation of the PackRobot, a 16-foot-tall, automated package pickup system manufactured by Cleveron, a European developer of click-and-collect, self-service pickup technology, according to a press release. The PackRobot enables customers to pick up...

Retailer makes splash in Vegas with LED displays

M&K Enterprises, the parent company of Vegas EXP, is teaming up with NanoLumens to deploy a 17- by 6-foot LED display at its Vegas EXP retail store on the Las Vegas Strip. The company selected the display to be able...

Scala adds media player to digital signage portfolio

Scala Inc., a subsidiary of Stratacache, has launched its Scala Media Player for digital signage. The player is an end-to-end solution built to help create, manage and deploy digital signage networks, according to a press release. The Scala Media Player...

Bluewater Grill to enable pay-at-the-table with TableSafe

TableSafe Inc., maker of a pay-at-the-table platform for full-service restaurants, announced Bluewater Grill Restaurants will adopt the Rail payment platform throughout its family of restaurants, according to a press release. Using Rail, guests at Bluewater Grill's seven restaurants in Southern...

7-Eleven testing mobile ordering for delivery, in-store pickup

7-Eleven is testing on-demand ordering for delivery or in-store pickup at select Dallas stores with its new 7-ElevenNOW smartphone app, according to a press release. Currently being tested in 10 downtown and uptown 7-Eleven stores in Dallas, 7-ElevenNOW is expected to roll out to other U.S. locations in 2018.

Target buys Shipt to shore up delivery strategy

Target is buying Shipt, a same-day delivery platform, for $550 million in cash in its strategy to boost fulfillment efforts. The news comes as retailers race to meet customer expectations now that they value speedy delivery over price, as Retail...

Daktronics deliver LED banner to New York shopping mall

Destiny USA, a shopping mall in Syracuse, New York, recently deployed a double-sided digital LED banner with a built in sound system. Daktronics designed the LED display through a partnership with Pyramid Management Group, according to a press release. The display currently hangs 36 feet above the ground from an atrium support structure.

Federal Heath wins digital signage contract with Beaumont Independent School District

The Beaumont Independent School District in Beaumont, Texas, has awarded Federal Heath with a digital signage services contract. Federal Heath will upgrade the school's exterior signs with color electronic messaging centers, which will allow the schools to update messages to...

Coinstar teams with Provision to deliver 3D marketing tech to retail

Coinstar has signed an agreement with Provision Interactive Technologies Inc. to integrate Provision's proprietary 3D holographic display and point-of-sale coupon platforms into Coinstar's exchange kiosks, according to a press release.

Hong Kong International Airport to install movable check-in kiosks

Hong Kong International Airport and Amadeus, a technology provider, announced an agreement to deploy the world's first hot-swappable battery powered movable check-in kiosks, called iCUSS, with both a self-service and full-service mode, according to a press release. The cloud-based mobile...

Toshiba delivers UHD displays to StubHub Center

Toshiba America Business Solutions recently delivered UDH scoreboards and ribbon displays to the StubHub Center, an arena in Los Angeles home to the Los Angeles Chargers and LA Galaxy. The company deployed a 53-feet wide by 20-feet long scoreboard and...

Report: OLED market to reach $48 billion by 2023

The OLED market is expected to reach $48.81 billion by 2023, up from $16.58 billion in 2016.

Chat customer experience not so great in UK, claims study

Consumers in the U.K. want to use chat when it comes to customer service, with nearly a third embracing the technology, but satisfaction isn't very high at this point, according to the Eptica 2017 UK Chat Study. It found that...

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Why Levi's isn't acting its age when it comes to retail customer experience