Crisp acquires Shelf Engine to support retail forecasting, inventory management

April 7, 2025

Crisp, a provider of retail data solutions, has acquired Shelf Engine, an AI-powered in-demand forecasting and automated ordering technology.

Virtual dressing room global market to hit $42M by 2030

April 7, 2025

The global market for virtual dressing room for e-commerce is projected to hit $4.165 million by 2030 with an annual growth rate of 14.2% in the next five…

Embracing the future: Why retailers and employees are warming to AI

by Tal Barmeir — Co-Founder and CEO, BlinqIO

AI has transformed from a promising frontier technology into an indispensable tool across various industries, particularly retail. Although we are seeing a…

UltronAI founder on how AI, computer vision enhance retail checkout, reduce shrink, optimize operations

In this episode of the CX Innovators podcast, Marios Savvides, founder, chairman and CTO at UltronAI, shares insight with RetailCustomerExperience.com editor…

AI advantages in retail: Engagement, loyalty and sales

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A free webinar taking place April 16, sponsored by NICE, will examine how how AI is transforming retail experiences in practical, measurable ways.

AI grabbing more love from consumers, retailers

March 25, 2025

Seven in 10 consumers are familiar with the use of AI at retailers they shop and more than half have a positive impression of the technology. Retailers are…

AiFi, Verizon, Atlanta Hawks team on cashierless checkout

March 24, 2025

The Atlanta Hawks' home, the State Farm Arena, now houses an express cashierless checkout experience.

Target all about blending physical, digital, social commerce experiences in 2025

March 20, 2025

Target plans to innovate the shopping experience this year with search, social and data-driven personalization and solutions will be powered by AI when it…

Home Depot debuts Magic Apron to help customers get needed answers

March 19, 2025

The Home Depot has debuted an AI-powered suite of tools, called Magic Apron, focused on helping customers get answers on home improvement questions.

Lowe’s debuts AI-powered virtual advisor tool

March 14, 2025

Lowe's has launched 'ask Mylow,' an AI-powered virtual advisor to help with home improvement projects.

Over half of consumers not willing to hand off shopping to AI just yet

March 11, 2025

When it comes to shopping 66% of U.S. consumers would not let AI make purchases on their behalf, even it it meant a better deal and 58% are worried about how…

Retailers investing big in AI as consumers call for trust, transparency

March 6, 2025

Most retailers, 98%, plan to have a full AI deployment effort in place by 2027 and at the same time consumers are increasingly pushing for more transparency of…

AI in omnichannel retail: How technology is shaping consumer behavior

by Divya Valsala Saratchandran

The role of AI is not only to act as a tool but also to mark a complete revolution in the omnichannel space. Streamlining the processes and amplifying…

AI crafts custom retail experiences

by Retail Customer Experience

In retail, AI is revolutionizing the way brands engage with customers, making interactions more seamless, personalized and intelligent.

The rise of self-serve agents: Say hello to your helpful digital doppelganger

by Brian Browning — VP of Enterprise Solutions, Apply Digital

The emergence of autonomous, ‘agentic’ AI-driven digital assistants, capable of managing complex, multi-step tasks with minimal human input, are coming. Apply…

Wayfair debuts AI-powered tool Muse for personalizing shopping experience

February 27, 2025

Wayfair has debuted an AI-powered tool called Muse aimed at inspiring and personalizing the home shopping experience.

Exotec launches next-gen all-in-one robot for warehouses

February 26, 2025

Exotec, a global warehouse robotics provider, has launched the next generation of its Skypod System, that offers higher performance, improved storage density…

Vida Shoes taps Fast Simon tech for e-commerce optimization

February 26, 2025

Vida Shoes International has expanded its partnership with Fast Simon, an AI-powered shopping optimization technology, to deliver e-commerce optimization…

The CX paradigm shift: How AI is powering customer-first experiences

by Yochai Konig — VP of Machine Learning, Ada

The shift to a customer-first experience from static models is fueled by the integration of advanced AI. But for brands to successfully navigate this…

Responsible data management: How to remain ethical when implementing AI solutions

by Adam Herbert — CEO, Go Live Data

New tech carries risk, and while retailers should be encouraged to integrate AI across sectors, ethical data management must remain central to any decision.