How retailers are embracing AI

by Kosta Popov — CEO, Cappasity

Here's a look at how top retailers are embracing AI technology.

Automation a win-win for grocers, consumers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Automating online grocery selection can bring savings for food markets and consumers and drive a more rewarding customer experience.

Consumers using chatbots, AI, but skepticism remains

June 16, 2023

Consumers are well aware AI is built into e-commerce and 76% understand AI is being used to help them shop online, with 42% having used a chatbot or virtual…

How can AI transform the retail customer experience?

AI has been helping businesses deliver the best service for their customers, meanwhile, helping said customers build closer relationships with their favorite…

Who will lead retail AI?

The companies that will dominate AI will be those that successfully blend AI with existing industries, have a team that includes both tech and non-tech…

How ChatGPT will enhance retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

New advances in AI will soon shape every aspect of a customer’s experience as soon as they begin interacting with the Internet. Conversational will not replace…

The future of AI/AR in retail

There are several ways AI and AR will make a sizeable impact on the retail landscape.

How to drive retail conversions with AI

by Eric Schwartz — Managing Director, North America, Scibids

Find out how artificial intelligence can play a significant role within all digital marketing strategies.

Fashion retailer taps Stylitics for styling, product recommendations

May 23, 2023

Windsor LLC, a family-owned women's fashion retailer founded in 1937, is teaming up with Stylitics, an AI-powered digital merchandising platform, to launch…

Cantaloupe intros smart stores, self checkout kiosks

May 19, 2023

Cantaloupe Inc., a digital payments and software services company that provides end-to-end technology solutions to power self-service commerce, has introduced…

Why AI in retail requires cause-and-effect reasoning

Today’s dynamic shopper environment means the retail industry needs a new approach to developing pricing and promotional strategies.

Chatmeter Brings Advanced, Generative AI Features to its Brand Intelligence and Reputation Management Platform

Leader in brand intelligence for multi-location brands adds AI review response and social media post-generating capabilities to empower businesses to connect…

4 ways rich product content helps boost retail digital sales

by Randy Mercer — VP, Global Products, 1WorldSync

To meet (and exceed) consumer expectations, brands must maintain product content consistency across all channels.

Fort Worth Airport travel store drives convenience with checkout-free shopping

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Fort Worth Magazine Travel Store improves both customer convenience and staff efficiency powered by Zippin's AI-enabled checkout-free technology.

1-800-Flowers launches 'MomVerse' for Mother’s Day sentiment

May 9, 2023

Consumers needing help finding just the right words for Mother's Day now have MomVerse, a consumer experience powered by ChatGPT offered at 1-800-Flowers.com.

Right to Repair

The Right to Repair means you're actually in the driver's seat when it comes to selecting & partnering with an independent service provider or even choosing to…

Presented by Burroughs, Inc.

Digital Transformation Technologies To Implement For 2023

When you’re responsible for ensuring your organization’s day-to-day operations run smoothly, securely, and reliably, it can be difficult to find time to look…

Presented by Burroughs, Inc.

Luxury fashion brand teams up on unique showcase experience

May 3, 2023

Luxury fashion brand Valentino is tapping GameOn Technology's chat platform for an innovative showcase and customer experience.

Networld Media Group launches Automation & Self-Service

May 1, 2023

Networld Media Group has announced the newest addition to its portfolio of online B2B media brands. The website, Automation & Self-Service, provides news…

Effective CX strategies amid evolving retail consumer engagement

In times of unpredictable spending habits, it is critical for brands to reconsider customer experience strategies to better support brand loyalty and consumer…