Retailers see the value of AI so why aren’t more using It?

by Paul Brenner — SVP of Retail Media & Partnerships, Vibenomics

Retailers may already understand what AI can do for their business, but now is the time to act on it.

1 in 3 companies will replace workers with AI in 2024

November 20, 2023

One in three companies will replace employees with AI in 2024, with 53% of companies currently using AI, according to a ResumeBuilder.com survey.

How ChatGPT can revolutionize retail: Unleashing the power of generative AI

by Scott Wassmer — General Manager, Americas, Appnovation

Artificial intelligence has made remarkable strides in recent years and retailers can take advantage now and enhance offerings in a number of ways.

Akron University teams with Aramark on food delivery robots

November 9, 2023

Students at the University of Akron can now have food delivered to them by mobile robots under a partnership between the university, Aramark and Starship…

LightSpeed launching AI-powered platform for retailers

November 9, 2023

Lightspeed Commerce Inc. has launched a suite of AI-powered platforms to eliminate mundane tasks that often bog down retailers and restaurateurs.

AI in retail to hit $52B by 2030

November 6, 2023

Artificial intelligence in the retail market, estimated to be worth $6.59 billion in 2022, is on track to hit $52.45 billion by 2030 with a annual growth rate…

12 Guided Selling Examples for Ecommerce (With Results)

Enhancing customer experiences has become a top priority for businesses‼️ Customers now seek personalized interactions, proactive service, and sales…

Why retailers need to focus on the Gen Z shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Eighty-eight percent of Gen Zers globally think AI can improve online shopping. The shopping demographic holds $143 billion in purchase power so delivering…

Wayfair VP talks retail AI trends, challenges

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Wayfair isn't limiting AI technology to customer-facing initiatives such as Decorify. The retailer is going well beyond that strategy.

AI-guided Selling for Ecommerce

Guided selling, powered by artificial intelligence (AI), is revolutionizing the sales landscape by providing brands with the ability to connect with customers…

PredictSpring AI POS feature aims to enhance store associate experience

October 27, 2023

PredictSpring, an omnichannel commerce and POS provider, has launched an AI-powered voice assistant for its Modern POS featuring natural language using…

Examining ChatGPT benefits, risks when it comes to customer service

by Blair Strachan — Business Development Manager, Kura

The ability to personalize customer responses, to allow more productivity elsewhere in the workforce and to respond 24/7 are all benefits of using ChatGPT in…

Most US consumers see value in chatbots

October 19, 2023

A good number of U.S. consumers, 74%, are interested in getting more accurate product data thanks to generative AI as 50% view product detail gathering as a…

Retailers boosting AI investment

October 12, 2023

Nearly all, 92%, of U.S. retailers plan to increase AI investment in the next year, compared to 100% in India and China.

Lithuania supermarket opens 5th autonomous store

September 29, 2023

The Iki retail chain, based in Lithuania, has launched its fifth autonomous store with technology from AI retail solutions provider Pixevia.

Stop & Shop, Badger give Marty the Robot refresh, bigger reach

September 28, 2023

Stop & Shop is teaming up with Badger Technologies to expand the use of Marty the Robot at more than 300 of the grocer's Northeast stores and has made…

Gen Z views AI as e-commerce booster

September 28, 2023

A hefty number of Gen Z consumers, 88%, believe AI will improve online shopping.

The foundation for AI in retail

by Allison McCabe — Director of Retail Technology, enVista

AI is a great tool for increasing the value of data within an organization, but without a solid foundation, AI will not be as successful as needed.

Majority of US consumers willing to trade personal data for deals

September 20, 2023

A majority of consumers, 87%, are willing to share personal data to get a deal or discount despite the fact that 70% are worried about privacy when it comes to…

Crunch Fitness debuts Amazon One

September 19, 2023

Crunch Fitness, a New York City-based global fitness chain, has become the first fitness brand to introduce the Amazon One palm recognition service as an entry…