Rite Aid reports $5M in losses in recent quarter

October 3, 2022

Shoplifting cost Rite Aid $5 million in its most recent quarter, with its New York stores taking the hardest hit.

Shoppers hungry for discounts, digital shopping

September 29, 2022

The COVID-19 pandemic has altered consumer shopping in two major ways: Consumers have a greater love for digital commerce and they're on the hunt for discounts.

Retail shrink hit nearly $100B in 2021

September 29, 2022

Retail shrink accounted for $94.5 billion in losses in 2021, up from $90.8 billion in 2020, according to the 2022 National Retail Security Survey from the…

3 experts share predictions for 2022 holiday retail sales season

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

With so much economic turmoil, and shoppers flowing back into stores, the 2022 holiday sales season is likely not to be typical in any manner.

Halloween consumer spend may break 2021 record

September 29, 2022

Halloween spending is expected to hit a record $10.6 billion, a robust increase compared to 2021's record of $10.1 billion.

Best Buy, Home Depot strive to stop theft, product loss

September 28, 2022

Electronics retailer Best Buy and Home Depot, a home improvement retailer, are both striving to stop in-store theft by locking up more items.

Holiday shoppers hitting stores earlier this year

September 28, 2022

While most holiday shoppers (80%) plan to shop the same or more this holiday season, as compared to past years, nearly one in two (45%) are going to shop…

Inflation top worry for holiday shoppers

September 27, 2022

Nearly half of consumers, 48%, plan to shop early for this holiday season and the big reason is inflation, according to a Gartner Marketing survey.

Why retailers need a conversion rate optimization program

September 26, 2022

Retailers seeking to drive sales and boost customer loyalty need an effective conversion rate optimization program for both physical and online stores. It can…

Understanding retail through the Gen Z filter

by Tony DiPaolo — Vice President of Retail Solutions, Manhattan Associates

Retailers are bracing for the next wave of shopper-led disruption in the form of the 11-24 age group, colloquially known as Gen Z.

US retail sales up in August

September 21, 2022

Despite inflation, U.S. retail sales increased in August by 0.3% with consumers spending more on clothing, vehicles and groceries.

Wegmans closes out self-checkout app due to losses

September 21, 2022

Consumers cheating the self-checkout process is the prime reason supermarket chain Wegmans has shuttered its self-checkout app.

How To Turn Your Stores into Super Converting Stores For Holiday Season

Retailers work hard to understand what kind of store experience they're delivering for their valued shoppers. To be ready for the holiday shopping season…

Grocery self checkout surges faster than many consumers wish

September 20, 2022

Self checkout at the grocery continues to expand due to labor shortages, and many shoppers are not happy about it, according to a report in The Wall Street…

In-store shopping is back, consumers want free delivery

September 20, 2022

A hefty majority, eight in 10, of consumers are back to shopping in the store during the past 12 months and 52% cite it as their preference when it comes to…

Big e-commerce sales activity projected for holiday sales

September 19, 2022

Lots more consumers will be shopping e-commerce sites when it comes to the holiday purchases this year with one annual forecast predicting growth to land…

Why retailers may want to offer coffee to shoppers

September 16, 2022

Consumers who drink coffee, tea and other caffeine-infused drinks right before shopping spend more money and buy more products and they also tend to make…

SOLVING QUICK-SERVE DILEMMAS WITH THE SELF-ORDERING KIOSK

If the ups and downs of the last few years weren’t enough, the current economic climate is presenting new challenges that organizations of all sizes have to…

Consumers likely to hit online stores more than brick-and-mortars this holiday season

September 15, 2022

Retailers with an omnichannel strategy won't be hurt as much as standalone brick-and-mortar retailers if a consumer shopping trend expectation is fulfilled.

Holiday season sales growth may hit over 7%

September 14, 2022

The U.S. retail sales this holiday season are expected to grow 7.1%, compared to last year, despite inflation and reported cutback by consumers when it comes…