More shopping online Black Friday, Cyber Monday

November 13, 2023

Consumers expect 59% of their holiday spending this year on key sales dates, including Black Friday and Cyber Monday, will take place online versus in the…

Most US business leaders expect increased holiday sales

November 8, 2023

Business leaders are more optimistic this holiday sales season, than last year, and are increasing investment in digital marketing to capture young consumers.

Card spend on healthy growth path this holiday season

November 8, 2023

Total consumer card spending will increase at least 6.4% this holiday season compared to 2022, according to a Commerce Signal report on credit and debit card…

The Atlantic: Retail self-checkout a failure

November 7, 2023

Amanda Mull, a staff writer at The Atlantic, has authored a piece claiming retail self checkout has largely been a failure. In an article titled…

Transforming trust: Rethinking retailer-consumer relationships

Trust is not just an intangible concept but rather carries genuine value for retailers.

Most consumers tap smartphone in product research

November 7, 2023

A hefty number of consumers, 87%, are using their smartphone to research a product while in-store at least some of the time, and 66% of shopper migrate from…

Young consumers hitting TikTok for holiday shopping

November 6, 2023

More than a third of consumers, 36%, plan to use TikTok for holiday shopping this year.

Consumers back in the spirit of spending

November 6, 2023

Shopping trends are returning to pre-pandemic norms as holiday spend is projected to surpass pre-pandeic levels for the first time, according to Deloitte's…

C-store tech transformation: Do's, don'ts, tips, strategies

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The convenience store sector is in a major transformation mode and challenged with meeting customer expectations, deploying smart tech while growing the bottom…

12 Guided Selling Examples for Ecommerce (With Results)

Enhancing customer experiences has become a top priority for businesses‼️ Customers now seek personalized interactions, proactive service, and sales…

Gift cards high on holiday shopping list this year

November 1, 2023

Gift cards are high on shoppers' holiday list as consumers plan to spend 43% of their holiday budget on gift cards.

Consumers rank ease of use tops in digital experiences

November 1, 2023

When it comes to the digital experience 81% of consumer rank ease of use as most important and 63% are most concerned about identity theft.

Many social media users don’t trust products sold via platforms

October 30, 2023

Just over half, 52%, of U.S. social media users, ages 16 to 44, don't trust products sold via the social media channels.

AI-guided Selling for Ecommerce

Guided selling, powered by artificial intelligence (AI), is revolutionizing the sales landscape by providing brands with the ability to connect with customers…

Holiday spend data reveals consumer resiliency

October 27, 2023

More than half of consumers will spend $500 or more this holiday season, a healthy spike from 36% who planned to do so last year, and three in 10 consumers…

Decoding Gen-Z: 5 rules for retail success

by Daniel Brown — Editor, Networld Media Group

Perhaps no generation in history has been more discussed, courted and feared as Gen Z. But what makes this group of consumers tick, and how can companies…

Talking With: Nikki Baird, VP of strategy, Aptos

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Nikki Baird, VP of strategy at Aptos, share her insights on this year's holiday season and how retailer's will fare given the challenges they face.

Retail sales grew in September despite economic headwinds

October 26, 2023

Retail sales continued to grow in September despite consumers dealing with economic pressure, according to the National Retail Federation.

Consumer spending drives Q3 economic growth

October 26, 2023

Consumer shopping and spending played a big role in accelerating economic growth in Q3.

Rising costs impacting holiday spend

October 25, 2023

As of August 27% of consumers started holiday shopping and by the end of October the figure will reach 55%, according to holiday shopping data from Jungle…