Retail theft a growing consumer concern

October 25, 2023

Retail theft activity, which has forced retailers to lock up certain items and even close stores in the past few months, is becoming a growing concern for…

Speed, convenience rank tops with shoppers

October 24, 2023

There's been a healthy uptick when it comes to online shopping. A DoorDash survey revealed 62% of respondents are ordering consumables online more than they…

Chatmeter Named to Inc.’s Second Annual Power Partner Awards

Inc. Business Media announced the second annual Power Partner Awards, honoring B2B organizations across the globe that have proven track records supporting…

Free shipping, discounts propel online shopping

October 19, 2023

E-commerce incentives are playing a big role in online consumer behavior with free shipping and discounts ranking high when it comes to what inspires online…

Retailers busy digitizing but inventory accuracy still a bit low

October 19, 2023

Over half, 54%, of retailers report that customers can buy in-store and return on line, a small spike from 50% in 2022, and if a product is out of stock…

UK retail spend to fall short of 2022 mark

October 16, 2023

Holiday spend by U.K. shoppers is expected to increase by 3.4% this year, a figure that's less than 2022 and marks a second quarter of slow growth this year.

Economy more resilient than expected, says NRF

October 13, 2023

The U. S. economy is growing despite labor disputes, high interest rates and the challenges of inflation, according to the National Retail Federation.

Holiday experience high on consumer to-do list

October 13, 2023

More than 90% of holiday shoppers plan to indulge in at least one holiday experience this holiday season — such as dining out or visiting an entertainment…

Amazon: Prime Big Deal Days surpassed expectations

October 12, 2023

Amazon's second big sales event, Prime Big Deal Days, held Oct. 11-12, saved members more than $1 billion and surpassed Amazon's expectations, according to…

Online marketplace holiday shopping may hit $253B worldwide

October 12, 2023

Holiday purchases via online marketplaces could hit $253 billion world wide and consumers are planning shop earlier this holiday season.

Online holiday season to hit $221.8B, Cyber Monday to top $12B

October 12, 2023

The online holiday shopping season will be robust, according to Adobe, with a 4.8% growth in e-commerce, hitting $221.8 billion compared to last year.

UK consumers will spend more with brands they trust

October 11, 2023

U.K. consumers are willing to spend 44% more on average with retailers they trust, and over 73% of U.K. shoppers have had a negative online shopping experience.

Early results in for Amazon Prime Big Deal Days

October 11, 2023

Early results for Amazon's two-day Prime Big Deal Days reveal the average spend per order is $55.86, down from Amazon's July Prime Day and nearly half, 46%, of…

The continuing challenges of office coffee service

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In this episode of the CX Innovators podcast, Charlie Ray of Ray Coffee Service explains that what’s popular with customers today may not be tomorrow, and how…

Consumers being cautious with holiday spending

October 10, 2023

Holiday shoppers expect to spend the same this year as last but the economy and personal finance concerns are impacting purchase intentions.

Global e-commerce market to hit $9.3T by 2027

October 9, 2023

The global e-commerce market will be worth $9.3 trillion in four years, according to a GlobalData forecast.

Amazon, Walmart, Target top holiday shopping destinations

October 6, 2023

Consumers will be spending a healthy amount this holiday season, $958 per person, and the top three retailers to be hit will be Amazon, Walmart and Target.

Loyalty programs paying off for c-stores

October 5, 2023

A convenience store loyalty program can deliver a 12% higher check, and loyalty members, across any rewards program.

Retail crime cost over $112B in 2022

October 4, 2023

Merchandise shrink due to retail crime racked up $112.1 billion in losses for retailers, according to the National Retail Federation.

Unleash Imagination: Guiding Customers to Discover Inspiring LEGO Sets on Every Retail Partner Channel

LEGO® has embarked on a journey to develop a scalable solution that will revolutionize the way you find and choose LEGO® sets, ensuring an unparalleled…

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