Global online retail market will hit $9.93T by 2030

October 4, 2023

The global online retail market, valued at $4.56 trillion in 2022, is projected to hit $9.93 trillion by 2030, according to a Kings Research report.

50% of consumers frustrated with rewards, loyalty programs

October 3, 2023

Half of U.S. reward program members are feeling increased frustration at the lack of choice in how they receive their rewards and more than a third are feeling…

5 ways to deliver (and improve) the connected customer experience

by Courtenay Godshall — Product Marketing Leader, Webex for Customer Experience

Customers want connection. Not just between themselves and your brand, but between every interaction across all possible channels.

Gen Z views AI as e-commerce booster

September 28, 2023

A hefty number of Gen Z consumers, 88%, believe AI will improve online shopping.

La-Z-Boy deep dives on data signals for creating superior experiences

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

La-Z-Boy Inc. shares how it hurdled two challenges in the quest to provide a rewarding shopping experience.

Luxury consumer spending on the rise

September 26, 2023

Luxury spending will see its first increase since spring of 2022.

Slight uptick in online grocery shopping

September 26, 2023

There has been a slight uptick in online grocery shopping, compared to last year, with 55% of grocery shoppers buying groceries online at least some of the…

High-income consumers shopping earlier this holiday season

September 25, 2023

Consumers, specifically those with high incomes, are starting their holiday shopping earlier this year, according to a Jungle Scout report that polled over…

Millennials biggest holiday spenders

September 25, 2023

Millennials are far and away the biggest holiday spenders, exceeding every other age group by more than $600, and the average adult plans to spend $978 this…

Trek boosts online conversions by 200% with new product discovery experience

Trek Bicycle uses Zoovu to increase purchase confidence and drive sales. A new AI-driven question-and-answer flow in Trek's product discovery experience…

Presented by Zoovu

Maximize Channel Partner Revenue

Take merchandising to the next level. By syndicating Product Discovery Experiences, you'll guarantee a consistent representation of your products everywhere…

Presented by Zoovu

Halloween spending will be a record-setter

September 21, 2023

Halloween spending is projected to hit a record $12.2 billion, exceeding pre-pandemic levels, according to a National Retail Federation survey conducted by…

Photo booth kiosk market on robust growth path

September 21, 2023

The photo booth kiosk market reached a value of $7.47 billion in 2022 and is projected to reach $15.78 billion by 2030, experiencing a compound annual growth…

Majority of US consumers willing to trade personal data for deals

September 20, 2023

A majority of consumers, 87%, are willing to share personal data to get a deal or discount despite the fact that 70% are worried about privacy when it comes to…

August retail sales grew despite slowing economy

September 20, 2023

Retail sales grew in August, likely prompted by back-to-school shopping, despite interest rates staying high and continuing inflation, according to the…

Consistency key to retail customer experience, say consumers

September 18, 2023

When it comes to the retail customer experience, regardless of loyalty status, most consumer view the key to exceptional CX is providing consistent…

Robust e-commerce sales expected this holiday season

September 18, 2023

E-commerce sales will grow between 10.3% and 12.8% this holiday season compared to 2022 and holiday retail sales will likely increase between 3.5% and 4.6%.

Shoppers busy shopping ahead of Black Friday, Cyber Monday

September 14, 2023

More than half, 67%, of consumers will be shopping for holiday gifts ahead of Black Friday and Cyber Monday.

Boost Your Foot Traffic With Videos Displayed On Digital Signage

Consumers are exposed to more ads than at any other time in history. So, with all of this competition, how do brick and mortar businesses grab the attention of…

Price, free shipping top factors in purchase decision

September 13, 2023

When it comes to purchasing an item consumers are all about the price and if there is free shipping.