Consumer Behavior News & Media
Walmart store sales appear immune to economic challenges
August 29, 2025
Walmart U.S. store sales jumped nearly 5% in the quarter ended July and online sales increased more than 25% compared to the same quarter last year.
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Retailers, store associates struggling to meet shoppers expectations
August 22, 2025
Retailers and store associates are struggling to live up to shoppers' expectations when it comes to having the right data to facilitate rewarding customer…
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San Mateo police warn of self-checkout scams
August 20, 2025
The San Mateo Police Department in San Mateo, California is alerting the public about a scam targeting senior citizens at self-checkout lanes.
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Man facing felony theft for allegedly swapping tags at Walmart self-checkout
August 15, 2025
A man from Central, a suburb of Baton Rouge, Louisiana, has been arrested for allegedly using a price-tag swapping scheme to steal more than $2,300 worth of…
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Shoppers already in back-to-school purchase mode
August 12, 2025
Two-thirds of back-to-school shoppers begun purchasing items for the upcoming school year as of early July, according to the annual survey released today by…
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Tariffs won’t deter holiday shoppers
August 11, 2025
The tariff policies being imposed by President Donald Trump won't deter holiday shoppers this year.
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Create Your Tomorrow: Crafting Unique Shopping Experiences for the Modern Consumer
Discover how retailers can redefine the shopping journey with personalized, tech-enabled experiences. This eBook explores strategies to meet modern consumer…
Presented by Toshiba Global Commerce Solutions, Inc.
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How Verizon is tapping AI to drive customer experience innovation
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Verizon has unveiled its most significant customer experience transformation involving every customer channel – from retail stores to its app to its online…
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One quarter of consumers will Buy Now Pay Later for holiday shopping
August 5, 2025
One quarter, 25%, of U.S. consumers plan to use Buy Now, Pay Later services when it comes to holiday shopping this year and 27% of millennials plan to go into…
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Emotions drive over half of American spending
August 5, 2025
More than half, 63%, of American consumers shop emotionally and 74% state it leads to overspending.
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Nearly half of consumers oppose tariffs
August 1, 2025
Nearly half of U.S. consumers, 43%, oppose White House administration tariff policies while 29% are in support and 28% are neutral on the issue.
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More than half of consumers trust AI
July 31, 2025
Over half, 62%, of consumers trust AI to guide brand decisions yet 57% still prefer traditional search engines when researching personal, medical or financial…
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Increasing costs reshaping how consumers live, shop, engage with brands
July 28, 2025
As costs increase, and tariff policies are enacted, consumers are changing spending behavior, from scaling back to switching brands and re-thinking…
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Customer loyalty at inflection point, claims study
July 24, 2025
Retail loyalty is hitting a crossroad and is at an inflection point as customer expectations are outpacing loyalty program evolution.
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Back-to-school spend projected to hit $30.9B
July 24, 2025
Back-to-school spending, for K-12 students, is projected to remain steady and hit a collective $30.9 billion.
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June retail sales slowed as consumer worries persist
July 22, 2025
Retail sales slowed in June as consumer worries about government policies, such as tariffs and the federal budget, continues.
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Tariffs causing anxiety, confusion, uncertainty
July 21, 2025
It is difficult to predict the impact of new tariffs and policies on the U.S. economy and anxiety and confusion have taken "center stage" in the economy…
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Shoppers adjusting spending ahead of tariff implementations
July 21, 2025
American consumers aren't waiting for tariffs to be instituted and are changing their spend ahead of potential high costs.
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Parents will spend more this year on back to school needs
July 17, 2025
Parents will be spending more this year on back to school needs.
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2025 State of the Industry: Store Innovation Report
Explore how the 2025 State of the Industry: Store Innovation report outlines the evolution of physical stores into agile, data-driven, and experience-rich…
Presented by Toshiba Global Commerce Solutions, Inc.
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