Consumer Behavior News & Media
3 things consumers want from retailers
November 15, 2021
Consumers want more than general loyalty programs, enjoy shopping at one-stop destinations and love brands that offer an easy return process.
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Pandemic purchases now a regret for many consumers
November 12, 2021
Buyers' remorse is hitting consumers who made some regretful purchases during the pandemic's heyday.
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One third of retailers confident about growth ahead
November 9, 2021
Just a little over one third, 37%, of retailers are confident their companies will grow in the next 12 months though recovery from the ongoing COVID-1…
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Consumers spending big this holiday season
November 9, 2021
If one industry prediction proves true, consumers will be back to holiday spending per 2019 activity as this year's holiday spend is projected to spike 15…
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Post-COVID, OOH has perfect opportunity to shine in retail
by Kevin Damask — Editor, Digital Signage Today
How will OOH advertising play a role in the U.S. economy as the nation continues to emerge from the COVID-19 pandemic? That’s a question many industry experts…
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BOPIS gains ground with consumers
November 5, 2021
The ongoing COVID-19 pandemic is likely a prime reason consumers are increasingly using the buy online pick up in store strategy with 64% of consumers now…
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Supply chain worries prompt early holiday shopping
November 4, 2021
Nearly half, 42%, of U.S. consumers began shopping early for holiday gifts this year due to supply concerns with more than four in 10 already having gifts…
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Online holiday sales will be a record-setting season
November 3, 2021
Online holiday sales in the U.S. will hit $207 billion, between Nov. 1 and Dec. 31, which will set a record, according to Adobe's shopping forecast for the…
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Health products a big focus for holiday shoppers
November 3, 2021
More than half, 56%, of consumers will spend more on health product this holiday as compared to last year, with more men than women hitting the health product…
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Most consumers excited about AR product interaction
November 3, 2021
A good majority, 85%, of U.S. consumers are excited about augmented reality as a way to interact with products and another 85% are at least somewhat likely to…
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Consumers striving to avoid supply chain issues
November 2, 2021
Shoppers are worried about supply chain and delivery delays when it comes holiday shopping, and 52% have started shopping earlier, according to an Oracle…
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4 tips to help convenience retailers change consumer behavior
by drew mize
Drew Mize, EVP and GM, ERP solutions at PDI, offers insight on how convenience retailers can cut through the noise and turn occasional shoppers into loyal…
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US consumers love a good discount when it’s relevant
October 27, 2021
American consumers love a good discount if the discount is relevant to their lives and shopping habits, and nearly half, 41%, are expecting a more personalized…
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Consumers seek brands that understand their needs
October 27, 2021
A hefty number of consumers, 80%, are more likely to shop with brands that show they understand them and want consistent communication both in-store and online.
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Shoppers relying more on apps for in-store experience
October 26, 2021
Shoppers are all about efficiency and that is driving consumers to tap smartphones, and apps, more than ever when looking for products.
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Consumers shopping early, big delivery expectations
October 26, 2021
A majority, 80%, of Americans are worried about shipping issues and fraud incidents this holiday season and a good number are also shopping early for gifts.
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Walmart, Amazon, Target tops with US consumers
October 22, 2021
When it comes to favorite retailers, U.S. consumers love Walmart, Amazon and Target, citing best prices, return policies and overall shopping experience.
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Bigger holiday spend this year, claims survey
October 20, 2021
Holiday shoppers will spend 25% more this holiday — an average of $870 — compared to last, as consumers will be "revenge shopping," according to a JLL annual…
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Young shoppers spending most this holiday season
October 19, 2021
While a good number of shoppers expect to spend the same or slightly more on holiday gifts this year, it will be the youngest consumers spending more than…
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Nearly half of consumers will spend the same this holiday season as in past year
October 15, 2021
Nearly half, 48%, of consumers expect to spend the same amount this upcoming holiday season as they did in 2020 though about a third, 34%, will boost spending…
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