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Consumer Behavior News & Media

Consumers back to non-essential shopping, reveals study

September 14, 2020

A good majority, 67%, of consumers are no longer just shopping for essentials due to the ongoing coronavirus but are also buying non-essentials. Just under…

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Digital will dominate holiday shopping, claims research

September 14, 2020

More than half of consumers, 58%, have financial worries due to the ongoing COVID-19 pandemic, yet 59% expect to spend the same on holiday gifts this year as…

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The questions retailers are asking about holiday shopping 2020

by Brian Cluster — Director of Industry Strategy for CPG & Retail, Stibo Systems

As the holiday season approaches, Brian Cluster, industry strategy director at Stibo Systems, explains why an uncertain economic climate isn't necessarily…

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Digital gift card income on robust path

September 11, 2020

Consumers are loving the gift card option more than ever, which is likely due to the ongoing coronavirus pandemic which is curtaining retail store traffic due…

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3 ways automation helps scale CPG compliance

by Audwin Cash — SVP, Atrius Enterprise Solutions

Audwin Cash, senior vice president, enterprise solutions, Atrius, at Acuity Brands, shares insight on how retailers can overcome the challenges inherent in…

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Survey: U.S. shoppers will trade privacy (but not convenience) for better e-commerce fraud protection

by Rafael Lourenco — EVP, ClearSale

Rafael Lourenco, executive vice president and partner at ClearSale, shares insight on a ClearSale survey (just before business closures swept the U.S.) that…

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Retail consumers and why they use and love Bitcoin

by Marc Grens — Co-Founder and President, DigitalMint

Bitcoin has been a part of the financial marketplace for some time and has grown in popularity, especially amongst millennials and the unbanked. Marc Gren…

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Black Friday will be quite different in the UK this year

September 1, 2020

A hefty majority of U.K. consumers don't plan to spend Black Friday in stores and will be online scouring websites for top deals.

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Convenience 2.0: Lessons learned and next steps for c-stores post pandemic

by Gavin Bisdee — vp global marketing, Zynstra

Gavin Bisdee, group marking director at Zynstra, an NCR company, offers insight regarding the levels of convenience customers now expect during the buying…

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Lowe's on the catwalk during New York Fashion Week

August 28, 2020

Home improvement retailer Lowe's is getting its first appearance in New York Fashion Week thanks to three designers, including Rebecca Minkoff.

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Zara taps dLocal for Paraguay, Uruguay e-commerce operations

August 28, 2020

Retailer Zara is deploying the dLocal payments platform for e-commerce operations in Uruguay and Paraguay and the technology is enhancing the online shopping…

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Preparing for a pandemic holiday season

by Sanjeev Sularia

Sanjeev Sularia, CEO and co-founder of Intelligence Node, writes that the key to a successful holiday sales season are efforts and investments focused on…

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COVID-19 driving digital payments use in Singapore

August 26, 2020

Singapore residents are increasingly adopting digital payments due to the COVID-19 pandemic, according to a GlobalData report. The report estimates total card…

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Creating a safe third place through loyalty programs

by Melissa West — Product Marketing, PDI

Melissa West, vice president, product marketing/convenience retail, at PDI Software, explains why retailers focused on developing or adjusting loyalty programs…

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LinkNYC uses Foursquare data to advise New Yorkers about retail traffic

August 25, 2020

LinkNYC is using Foursquare's location data to help New Yorkers maintain social distancing through digital out of home displays, according to a morningbrew.com…

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The psychology of shopping in stores

by Audwin Cash — SVP, Atrius Enterprise Solutions

Audwin Cash, SVP, Enterprise Solutions, Atrius, Acuity Brands, offers insight on four psychological reasons consumers prefer the store experience and how…

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Target sales zoom, hitting all-time high

August 20, 2020

Target beat every analyst prediction regarding its latest quarterly earnings with its online business experiencing robust growth to the tune of 700%.

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The convenience of digital wallets during COVID-19

Kim Miller, VP, business development for Payway, explains why retailers should seriously consider embracing digital wallets as it offers both consumers and…

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Technology and safety in retail: 3 smart moves as stores reopen

by John Kavulich — Vice President, IoT Solution Sales, Acuity Brands

John Kavulich, VP, IoT Solution Sales, Acuity Brands Lighting, Inc., explains that while adaptive retailers' multi-faceted approach to managing during the…

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Transforming brick and mortar to create personalized customer experiences

by Audwin Cash — SVP, Atrius Enterprise Solutions

Audwin Cash, SVP of Atrius Enterprise Solutions, Acuity Brands, writes that despite the challenges facing retailers, there is an opportunity for stores to…

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