Consumer Behavior News & Media
Retail sales continue on recovery path, albiet a bit slower
August 17, 2020
Retail sales are continuing to recover, though July was not at the same pace as June, which indicates a "positive step in the right direction," according to…
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Online retail growth in U.S. hits a new low point
August 17, 2020
Online retail growth, in the U.S. has hit its lowest level since the start of the COVID-19 pandemic, early April, according to Emarsys data.
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Japanese consumers shifting from cash to electronic payments
August 14, 2020
Japan is experiencing a digital growth shift in regard to consumer spending, with shoppers moving from cash payment to card payment.
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Curbside pickup is here to stay so it's time to make it work better
by Brian Donnelly — Marketing Director, LivePerson
Brian Donnelly, marketing director at LivePerson, shares that winning retailers will be those which offer consumers a seamless, convenient curbside pickup…
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Driving brand loyalty, customer engagement post COVID-19: Why digital marketing, omnichannel execution is essential
by Marty Armstrong — Founder, Armstrong Advisory Services
Marty Armstrong, founder and CEO of Strong Arm Advisory Services, shares insight on critical digital marketing and omnichannel execution considerations, that…
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Digital driving big changes in consumer payment trends
by Pat Shea — Editor, NetworldMedia
A Visa Back to Business global study reveals small businesses and consumers that may initially been reluctant to adopt digital technology are now embracing it.
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Brick-and-mortar retail alive and well: Cohesive omnichannel strategies a must for success in post-COVID-19 world
by Jed Danbury — VP Sales, Computop
Jed Danbury, vice president, Computop, explains why retailers striving to develop a true omnichannel approach must bolster and support physical stores. And…
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Dollar Tree, Family Dollar reverse mask policy for third time
August 11, 2020
In early July, Family Dollar and Dollar Tree stores stated that facial masks were to be worn by vendors, employees, and customers in light of the ongoing…
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Glass-Media introduces digital activation as a service
August 10, 2020
Glass-Media is debuting a digital activation as a service offering, empowering brick-and-mortar retailers to respond to the challenges of COVID-19 with…
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COVID-19 driving contactless card use, mobile payments despite security, cost worries
August 7, 2020
Safety and health concerns related to the ongoing coronavirus pandemic is "significantly," increasing use of mobile payments and contactless credit and debit…
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Preparing for the post-pandemic environment will test retailers’ flexibility
Given public health officials' recommendations regarding social distancing and minimizing contact with individuals outside the household, self-service checkout…
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Given public health officials' recommendations regarding social distancing and minimizing contact with individuals outside the household, self-service checkout…
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On Track Innovations teams with EVO Payments on unattended retail
August 7, 2020
EVO Payments, Inc., a provider of payment technology integrations and acquiring solutions, is teaming up with On Track Innovations Ltd., a provider of cashless…
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NRF economist: Big questions loom regarding economic recovery
August 6, 2020
While there are some broad indicators that the U.S. economy is beginning to recover, the nation's biggest and top retail organization is issuing a cautionary…
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Retail’s contactless future is here: How your organization can put the right pieces into place
by Clay Walton-House — Managing Director, Integrated Loyalty Solutions, PK
Clay Walton-House, managing director, integrated loyalty solutions at PK, shares how retail brands, that find themselves trying to catch up to trends…
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Does your brand positioning ring true with your customers right now?
by Mary Ann O'Brien — CEO/Founder, OBI Creative
Mary Ann O'Brien, CEO and founder of OBI Creative, explains why retailers can't be afraid to stand out. When a retailer knows what they are, and what customers…
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Payments in retail: The importance of creating integrated solutions amid COVID-19
by Rich Aberman
Rich Aberman, co-founder and chief product officer, integrated banking at WePay, explains why retailers need to figure out how to process payments faster and…
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Under Armour earnings healthy thanks to e-commerce activity
August 3, 2020
Under Armour's second-quarter earnings reveal momentum thanks to e-commerce activity, but the athletic apparel seller projects a revenue dip ahead, ranging…
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Consumer spend increases, personal income dips
August 3, 2020
U.S. consumer spending rose in June by 5.6%, for the second consecutive month, but was not as robust as the 8.5% spike in May, according to Commerce Department…
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NetSuite apparel leader talks COVID-19 impact, the need for a multi-channel retail approach
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Craig Harris, segment leader and industry principal for apparel, footwear and accessories at the cloud-based business management solutions provider, offers up…
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