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Consumer Behavior News & Media

Kohl's latest retailer to close stores on Thanksgiving

July 30, 2020

Kohl's is closing its stores Thanksgiving Day for both safety and convenience reasons, according to a company blog post.

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Disneyland Resort revamps face mask strategy

July 30, 2020

Just one day after Walt Disney World decided to ban face masks with valves, holes or mesh material, the Disneyland Resort is enacting the same face covering…

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Coronavirus tanking consumer confidence

July 29, 2020

Consumer confidence took a big dip in July due to the ongoing COVID-19 pandemic outbreaks hitting across the U.S.

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AR, AI gain ground in post-COVID retail marketing strategies

July 28, 2020

The COVID-19 pandemic is changing retail marketing strategies with more spend taking place on augmented reality, artificial intelligence and messaging in the…

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3 aspects of post-COVID consumers retailers must understand

by Bobby Marhamat — CEO, Raydiant

Bobby Marhamat, CEO of Raydiant, writes that most of the changes rising in consumer behavior began long before the pandemic, but recent events have accelerated…

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Consumers without masks can still shop at Walmart

July 28, 2020

Despite a mandate that consumers wear facial masks in light of the ongoing coronavirus pandemic Walmart isn't enforcing the requirement within its stores.

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Bashas' supermarkets deploy NCR's Emerald POS platform

July 27, 2020

Bashas' Family of Stores, which operates more than 100 stores, including Food City, AJ's Fine Foods, Eddie's Country Store, Bashas' and Bashas' Diné…

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COVID-19 may impact US consumer spend for years to come

July 27, 2020

The U.S. consumer is still spending on non-essential items as the coronavirus continues to spike again across the country, according to a Simon-Kucher &…

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Traditional vs. frictionless payments: Will customers trade security for convenience?

by Pat Shea — Editor, Networld Media

Since the start of the COVID-19 pandemic, many consumers, especially those who never shopped online before, turned to online payments out of necessity for…

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Survey reveals consumers prefer contactless

July 23, 2020

A Entrust Datacard survey shows the vast majority of U.S. payment cardholders, or 75%, prefer using contactless cards over other forms of payment, including…

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Rethinking retail in the wake of Covid-19

by Sachin Dev Duggal — Founder, CEO, Builder.ai

Sachin Dev Duggal, co-founder and CEO of Builder.ai, shares his insight on the 'new' world of retail and offers up avenues retailers can take to get closer to…

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Research: Coronavirus concerns spurring consumer behavior, buying decisions

July 21, 2020

The key focus for grocery consumers is a safe in-store experience given the ongoing COVID-19 pandemic, and shoppers are most concerned about shopping in…

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Retailers struggling with inventory stock, profitability challenges

July 20, 2020

The average order value from U.S. online purchases has dropped to its lowest level since the coronavirus pandemic hit at the end of March and it's having a big…

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COVID-19 is driving online, mobile payment adoption

July 20, 2020

The ongoing coronavirus pandemic is driving big adoption of mobile and online payments by consumers, according to a DaVinci Payments national study of consumer…

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Retailers Prepare for the New Normal

As consumers seek to minimize person-to-person contact, they’re choosing new ways to shop.

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Target, Walgreens, CVS launch mask requirements

July 17, 2020

CVS, Target and Walgreens are now on the list of retailers requiring consumers to wear facial masks while shopping and the rule impacts all stores nationwide.

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Payments in retail: The importance of creating integrated solutions amid COVID-19

Rich Aberman, co-founder and chief product officer, Integrated Banking at WePay, maps out the many innovative payment options and systems retailers can tap and…

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Best Buy to customers: Wear a mask

July 16, 2020

Best Buy is requiring shoppers to wear face masks in stores due to the ongoing COVID-19 pandemic and the fact many states are seeing record-breaking numbers of…

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NRF: Time for nationwide mask policy

July 16, 2020

As a growing number of retailers, from Walmart to Costco to Best Buy, initiate face mask mandates for shoppers, the National Retail Federation is calling on…

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5 ways retailers must evolve for a post-Covid world

by Amanda Glasgow — Creative Director, EMEA, Appnovation

Amanda Glasgow, creative director, EMEA, for Appnovation, explores how retailers can respond to the massive changes in consumer behaviour throughout the…

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