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Consumer Behavior News & Media

Creating a safe third place through loyalty programs

by Melissa West — Product Marketing, PDI

Melissa West, vice president, product marketing/convenience retail, at PDI Software, explains why retailers focused on developing or adjusting loyalty programs…

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LinkNYC uses Foursquare data to advise New Yorkers about retail traffic

August 25, 2020

LinkNYC is using Foursquare's location data to help New Yorkers maintain social distancing through digital out of home displays, according to a morningbrew.com…

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The psychology of shopping in stores

by Audwin Cash — SVP, Atrius Enterprise Solutions

Audwin Cash, SVP, Enterprise Solutions, Atrius, Acuity Brands, offers insight on four psychological reasons consumers prefer the store experience and how…

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Target sales zoom, hitting all-time high

August 20, 2020

Target beat every analyst prediction regarding its latest quarterly earnings with its online business experiencing robust growth to the tune of 700%.

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The convenience of digital wallets during COVID-19

Kim Miller, VP, business development for Payway, explains why retailers should seriously consider embracing digital wallets as it offers both consumers and…

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Technology and safety in retail: 3 smart moves as stores reopen

by John Kavulich — Vice President, IoT Solution Sales, Acuity Brands

John Kavulich, VP, IoT Solution Sales, Acuity Brands Lighting, Inc., explains that while adaptive retailers' multi-faceted approach to managing during the…

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Transforming brick and mortar to create personalized customer experiences

by Audwin Cash — SVP, Atrius Enterprise Solutions

Audwin Cash, SVP of Atrius Enterprise Solutions, Acuity Brands, writes that despite the challenges facing retailers, there is an opportunity for stores to…

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Retail sales continue on recovery path, albiet a bit slower

August 17, 2020

Retail sales are continuing to recover, though July was not at the same pace as June, which indicates a "positive step in the right direction," according to…

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Online retail growth in U.S. hits a new low point

August 17, 2020

Online retail growth, in the U.S. has hit its lowest level since the start of the COVID-19 pandemic, early April, according to Emarsys data.

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Japanese consumers shifting from cash to electronic payments

August 14, 2020

Japan is experiencing a digital growth shift in regard to consumer spending, with shoppers moving from cash payment to card payment.

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Curbside pickup is here to stay so it's time to make it work better

by Brian Donnelly — Marketing Director, LivePerson

Brian Donnelly, marketing director at LivePerson, shares that winning retailers will be those which offer consumers a seamless, convenient curbside pickup…

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Driving brand loyalty, customer engagement post COVID-19: Why digital marketing, omnichannel execution is essential

by Marty Armstrong — Founder, Armstrong Advisory Services

Marty Armstrong, founder and CEO of Strong Arm Advisory Services, shares insight on critical digital marketing and omnichannel execution considerations, that…

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Digital driving big changes in consumer payment trends

by Pat Shea — Editor, NetworldMedia

A Visa Back to Business global study reveals small businesses and consumers that may initially been reluctant to adopt digital technology are now embracing it.

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Brick-and-mortar retail alive and well: Cohesive omnichannel strategies a must for success in post-COVID-19 world

by Jed Danbury — VP Sales, Computop

Jed Danbury, vice president, Computop, explains why retailers striving to develop a true omnichannel approach must bolster and support physical stores. And…

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Dollar Tree, Family Dollar reverse mask policy for third time

August 11, 2020

In early July, Family Dollar and Dollar Tree stores stated that facial masks were to be worn by vendors, employees, and customers in light of the ongoing…

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Glass-Media introduces digital activation as a service

August 10, 2020

Glass-Media is debuting a digital activation as a service offering, empowering brick-and-mortar retailers to respond to the challenges of COVID-19 with…

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COVID-19 driving contactless card use, mobile payments despite security, cost worries

August 7, 2020

Safety and health concerns related to the ongoing coronavirus pandemic is "significantly," increasing use of mobile payments and contactless credit and debit…

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Preparing for the post-pandemic environment will test retailers’ flexibility

by Carl von Sydow

Given public health officials' recommendations regarding social distancing and minimizing contact with individuals outside the household, self-service checkout…

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Preparing for the post-pandemic environment will test retailers’ flexibility

by Carl von Sydow

Given public health officials' recommendations regarding social distancing and minimizing contact with individuals outside the household, self-service checkout…

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On Track Innovations teams with EVO Payments on unattended retail

August 7, 2020

EVO Payments, Inc., a provider of payment technology integrations and acquiring solutions, is teaming up with On Track Innovations Ltd., a provider of cashless…

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