Some shoppers excited to get back to shopping, some are nervous

June 17, 2020

Depending on the region, U.S. consumers are either most excited to get back into retail environments while others are admittedly nervous about the prospect.

What do Gen Z shoppers really want?

by Mike Roberts — Chief Creative Officer, Green Room Design

Mike Roberts, chief creative officer at Green Room Design, a brand and retail consultancy, maps out what Gen Z consumer are all about and the experience design…

Retail sales on very healthy rebound track

June 17, 2020

Federal figures regarding retail sales reveal consumers are busy, busy, busy shopping at this point in the wake of the coronavirus pandemic.

DIY efforts, recreation activity driving auto product sales

June 15, 2020

Warm weather, stay-at-home mandates and social distancing is proving to be a win for those selling automotive products as consumers are busy with DIY projects…

How data is powering a retail evolution during the COVID-19 pandemic and beyond

by John Kavulich — Vice President, IoT Solution Sales, Acuity Brands

John Kavulich, VP, IoT Solution Sales, Acuity Brands Lighting, Inc. explains why the most successful retailers will be those with an actionable data strategy…

Fashion group reports big loss due to coronavirus pandemic

June 10, 2020

Inditex, the biggest fashion group in the world, is reporting a $465 million net loss for February through April and the COVID-19 pandemic is the big reason…

E-commerce sales spiked big in May

June 8, 2020

May brought an 81% increase in retail e-commerce sales and several segments benefited from triple-digit year-on-year growth.

Are touchscreens worth it during COVID-19?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

As the world continues to tackle the COVID-19 pandemic, customers are starting to change their habits, especially when it comes to germs and touching surfaces.

Navigating the new retail experience: Changing expectations

by Chris Hogue — Head of Strategy and Product, LiveArea

Chris Hogue, head of strategy and product at LiveArea, explains why it's an ideal time for retailers to reassess the customer experience they should be…

Retailers set hours for those at risk in pandemic

June 4, 2020

Seniors and those vulnerable to the coronavirus are getting their own shopping time at several retailers including Kohl's, J.C. Penney and T.J. Maxx.

Self-service gains traction among consumers

June 3, 2020

A good majority of consumers, 83%, will use self-service options when available, reflecting a spike of 7% from 2019.

Robotic digital signage tackles COVID-19

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

As the world continues to battle the coronavirus, many technology companies are finding innovative ways to combat the virus, such as digital signage hand…

Most consumers not ready to resume regular life

June 2, 2020

While retailers and restaurants are re-opening and businesses begin to resume regular operations a good number of consumers are not as ready.

NRF calls for leadership, collaboration in light of destructive protest incidents

June 2, 2020

The National Retail Federation, in response to the protest activity relating to the death of a Minnesota man while in police custody that has resulted in…

Big consumer spending drop in April, reveals report

June 1, 2020

Consumers weren't busy spending during COVID-19 lockdown in April as consumer spend declined 13.6%, according to a Bureau of Economic Analysis report.

Costco putting samplers back to work

June 1, 2020

Missing those yummy snack bites while shopping at Costco?

Citizen protests force Amazon to close hubs, Target to shutter stores

June 1, 2020

Protest demonstrations regarding the recent death of George Floyd, who died while being arrested by police in Minnesota, prompted Amazon to close hubs in…

Following COVID-19: How coronavirus pandemic is impacting retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Here's the latest news on how COVID-19, the coronavirus pandemic, is impacting the retail industry from store closings to payment trends.

Pivoting to meet immediate demands while planning for the future

Restaurants, retailers and pretty much every business enterprise are facing a slew of challenges in light of the COVID-19 pandemic. Hear how Adobe industry…

Solving the intent data problem with journey management

by Mark Smith — President, Kitewheel

Mark Smith, president at Kitewheel, says retailers are swimming in customer data for creating fairly detailed customer profiles. And, with the right analytics…