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Consumer Behavior News

Study: Consumers not keen on facial ID for payments

September 27, 2017

A Juniper Research survey reveals more than 40 percent of iOS users in the U.S. consider themselves unlikely to use facial recognition as a payment security…

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Consumers more comfortable with nonfinancial providers for bill pay, money transfers

September 26, 2017

A substantial number of consumers are comfortable using nonfinancial providers for essential activities such as paying bills, transferring money to others and…

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Grocery shoppers hungry for digital experiences

September 19, 2017

Digital is having a greater impact than ever on the grocery consumer shopping path, with digital influence on sales in store jumping from 33 percent to 5…

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Nike live design experience custom builds shoes in under 90 minutes

September 18, 2017

Nike Makers' Experience merges digital design with traditional shoe making, allowing consumers to try on shoes, then have the shoes made for them on the spot…

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Missouri tourists loving information kiosk

September 18, 2017

Response to a tourist information kiosk at the Farmington Civic Center in Farmington, Missouri, providing information on restaurants, lodging and downtown…

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Google veterans launch smartphone activated self-serve convenience concept

September 15, 2017

Google veterans Paul McDonald and Ashwath Rajan are launching a new concept called Bodega, a 5-foot-wide pantry box filled with non-perishable convenience…

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Venmo tackles e-commerce payments with Williams-Sonoma pact

September 14, 2017

Venmo wants to get itself involved in e-commerce and has struck a deal with Williams-Sonoma to let users of the mobile P2P app buy or split gifts across all…

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Robust financials ahead for Old Navy

September 12, 2017

Not every retailer is struggling, and those who are may want to take a long hard look at what's going on at Old Navy.

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Millennial parents hit brick-and-mortars to stay on budget

September 1, 2017

Shopping in-store is more cost effective, according to millennial-aged parents, compared to online shopping. The consumer segment is expected to do a majority…

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Millennials aren't anti-store and don't mind being tracked

August 29, 2017

Contrary to what a good number of media reports claim, half of millennial shoppers prefer in-store shopping, and a good majority, 70 percent, don't mind having…

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Holiday ecommerce season will take a dip this year, reveals forecast

August 28, 2017

Retailers hoping for a more robust ecommerce holiday season will likely have their hopes dashed, given ecommerce growth will hit just 10 percent growth, a …

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Rewards playing a role in UK consumer activity

August 28, 2017

Three quarters of British consumers admit that a reward impacts final purchase, and an appealing incentive has driven 30 percent to choose a product of less…

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Dick's Sporting Goods CEO: There is a perfect storm ahead

August 25, 2017

Lots of retailers are in panic mode, according to Dick's Sporting Goods CEO Edward Stack, and there is a "perfect storm" approaching for the industry due to…

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Walmart, Google team up on a collaborative shopping vision

August 23, 2017

In a quest clearly aimed at beating Amazon, Walmart will sell its products via Google’s online mall, Google Express, in a partnership aimed at offering a new…

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Low price, good value are driving deeper customer loyalty

August 21, 2017

Nearly all consumers, 92 percent, view price and value as top reasons to be loyal to a retailer and brand. Product quality also factors high, with 72 percent…

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Pinterest proves winning for brands, reveals analysis

August 17, 2017

Retailers not using the social networking platform Pinterest may want to start integrating it into the marketing plan as new research claims it can lead to…

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Survey: Online shoppers prefer direct shopping with brands

August 16, 2017

More than half, 55 percent, of shoppers prefer buying directly from a brand versus buying at a retailer, according to a new Astound Commerce Insight survey.

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Online consumers love high quality visual content

August 15, 2017

When it comes to shopping online, visual content counts for today's consumer.

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Report: Retailers should be embracing Amazon as a distribution option

August 15, 2017

A new Bluecore report reveals retailers should be embracing Amazon as a distribution channel and that research indicates 44 percent of brand marketers are…

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Survey: Back-to-school shoppers prefer brick-and-mortar over online shopping

August 14, 2017

When it comes to buying school supplies and back-to-school items, a good majority, 78 percent, of parents prefer hitting a brick-and-mortar retailer versus an…

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