Stockouts, customer loyalty top challenges for grocers, reveals data

September 20, 2019

Stockouts and retaining customer loyalty are two top challenges facing the retail grocer segment, according to the 2019 Grocery Insights Data Report, released…

Under Armour runs First Day Free Rides campaign with transit authority

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

For students returning to school, it is absolutely crucial that they attend the first day to get the year started on the right foot. Clothing retailer…

PDI 2019 C-Store Shopper Report: 3 ways to turn shoppers into loyal customers

Cederick Johnson, director of industry marketing and communications at PDI Software, shares insights from PDI's report and how winning the battle for customer…

Long Island outlet is home to immersive pop-up shop

September 19, 2019

The Tanger Outlets, in Riverhead, New York, is home to an immersive pop-up retail experience that gives consumers a rotating brand experience every 90 days.

Few C-stores running strong POS systems, claims report

September 19, 2019

Just 18% of convenience stores have the appropriate point-of-sale infrastructure to support the business and nearly half, 43%, find the cost of IT upgrades and…

Consumers still leery when it comes to social media site shopping

September 19, 2019

While consumers are increasingly using social media sites when it comes to shopping, a hefty majority (90%) are concerned about security when it comes to…

Shoppers loving the gift card these days

September 19, 2019

There is a consistent 10% year-over-year growth in gift card sales and online-bought cards (in retail and restaurants) are reflecting a 6% increase in check…

Amazon debuts PayCode for cash paying customers

September 18, 2019

Amazon announced the launch of Amazon PayCode, which allows cash paying customers to shop on the Amazon website and pay in person at one of 15,000  Western…

Why retail marketers must get CX right the first time and how open source plays a key role

Lynne Capozzi, CMO at Acquia, maps out why retailers need is a platform that allows them to integrate elements in a modular way, to scale their digital…

A customer experience audit of women's retail

Nick Godfrey, executive vice president and co-founder, Customer Portfolios, explains how an audit of the customer experience is not only necessary but critical…

Trigo raises $22M to scale checkout-free retail POS

September 17, 2019

Trigo, a computer-vision company providing checkout-free systems to grocery retailers, has raised $22 million in an A Round led by growth fund Red Dot Capital…

Walmart launching unlimited grocery delivery

September 16, 2019

Walmart Inc. plans to roll out its membership-based Delivery Unlimited grocery service to 1,400 stores nationwide starting this fall. 

California supermarket taps NCR Emerald POS platform

September 16, 2019

Northgate Gonzàlez Markets, which serves Southern California, has selected NCR Emerald, a cloud-enabled point-of-sale platform offered on a subscription basis…

How To: Delivering a superior subscription commerce experience

by Chris Anton — Executive Vice President, SnapFulfil

Chris Anton, executive vice president at SnapFulfil, explains why retailers must ensure they deliver the ultimate end-to-end experience to drive sales and meet…

J.C. Penney debuting outdoor shop, in-house outdoor brand

September 13, 2019

Retailer J.C. Penney expects to have an outdoor shop in 100 of its 830 stores by October and is launching an in-house brand, St. John's Bay Outdoor, which will…

Jockey debuts Long Island pop-up experience

September 13, 2019

Jockey International Inc. is running its first pop-up retail store on Long Island, New York.

Target puts a bullseye on loyalty, customer engagement with Circle strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The retailer's latest loyalty program strategy may win over lots of hearts and minds, say industry watchers, as it provides a compelling engagement aspect as…

A deep dive into the click and collect concept

Lauren Leach, director of Conway MacKenzie’s real estate industry vertical, offers a comprehensive look at today's 'click and collect' retail strategy.

Signage, employee presence key aspects to in-store pickup experience

September 12, 2019

When it comes to a successful and rewarding buy-on-line, pick-up-in-store experience key elements include adequate and clear store signage along with store…

Pella Windows & Doors expanding experience centers nationwide

September 12, 2019

Pella Windows & Doors is redesigning more than 200 stores and launching more experience centers across the country in the next three years. The centers are…