Oracle buying up Maxymiser to drive mobile experience forward

August 24, 2015

Oracle is acquiring cloud-based software maker Maxymiser in its quest to optimize web and mobile customer experience.

Dickey’s Barbecue selling products in grocery stores

August 21, 2015

Dickey’s Barbecue Pit is selling its signature buttery rolls in 180 Jewel-Osco grocery stores throughout the Chicagoland area.

Abercrombie & Fitch creates new team to drive brand improvement

August 21, 2015

New brand leadership strategy will be a significant contribution to brand progress, say company leaders.

Restaurant to customers: Just pay what you think the meal is worth

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

What better experience can a diner have than tallying up their own meal tab?

Back-to-School: 4 ways retailers can cash in

by Bryan Pearson — President, LoyaltyOne

Retailers need to recognize the event of back-to-school shopping has changed. It’s no longer a mother-child outing shaped by retailers. Now students are…

Coca-Cola taps digital signage to find out 'What's in a Name?' in Times Square

by Christopher Hall — w, t

Coca-Cola collaborated with Posterscope, Clear Channel, ICUC and Google to produce a very personalized digital out-of-home campaign earlier this year in Times…

Newegg expands premiere membership sharing

August 20, 2015

Now four family members can share a Newegg membership and businesses can share memberships with employees.

Macy's multi-prong strategy targets boosting in-store, online experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Despite lackluster earnings in the second quarter, the retailer is taking some big strides in next months to regain market footing.

Digital signage teams with Coca-Cola to find out 'What's in a Name?' in Times Square

Coca-Cola collaborated with Posterscope, Clear Channel, ICUC and Google to produce a very personalized digital out-of-home campaign earlier this year in Times…

Why self-checkout kiosks won't eliminate the cashier anytime soon

August 19, 2015

Customers tend to rely on self-checkout kiosks only for small orders, as each additional item increases the chance of a technical problem, says an industry…

Digital wallets: How merchants can tap mobile platforms to draw in shoppers

Can mobile wallets help customers and merchants? Yes, but just going 'mobile' is half the equation.

Zenput plugs in new task-management features to drive consistent store experience

August 18, 2015

Streamlined project management features promise to save time and money.

Walmart earnings expectations not as robust mid year

August 18, 2015

Investments pressuring earnings expectations.

Target deploys beacon technology to boost customer experience

Using the Target iPhone app, customers can get insight on sales and special deals during pilot program.

Store design: It just keeps getting smarter… and sexier

by Ethan Whitehill — CEO, two west inc

There's no question that today's shoppers want to be wowed. Tech-savvy and design-smart, they're looking for interactive and visually appealing experiences…

Staples debuts entrepreneurial product portfolio

The seven winners of the Crowd2Shelf tech innovation contest are within consumers' reach at Staples.com.

Beauty retailer hits omnichannel strategy head-on

August 12, 2015

Sephora is launching a subscription beauty box service and the move is getting applause from industry watchers.

Consumers love the personal touch in email marketing

August 12, 2015

Taking time to customize that email strategy can pay off for retailers.

Back-to-School: Reports reveal what’s hot, what’s not and consumer trends

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Consumer shopping reports reveal some new trends and why consumer activity will be down a bit compared to a year ago.

Macy, Bloomies expand same-day delivery markets

August 7, 2015

Macy’s and Bloomingdale’s delivering same-day delivery to nine more market locations.