Customer Experience News & Media
Xterprise announces retail RFID suite
August 20, 2008
DALLAS — Xterprise Inc. has announced a new suite of solutions for retail applications, which introduce advanced inventory management and execution…
read nowCircuit City brings tablet PCs to the aisles
August 20, 2008
REDMOND, Wash. — Microsoft Corp. and Circuit City Stores Inc. have announced that select Circuit City stores are empowering their sales associates with tablet…
read nowToys 'R' Us rolling out new superstore concept
August 19, 2008
Atlanta Journal-Constitution: Toys 'R' Us, a $13.79 billion company based in Wayne, N.J., is trying to run with the market leader — Wal-Mart — by building toy…
read nowVirgin opens Warner Bros. store-within-a-store
August 19, 2008
Video Business: Virgin Entertainment Group has opened a 400-square-foot store-within-a-store as part of a tribute to Warner Bros.' 85th anniversary…
read nowNew media, new opportunities
August 17, 2008
Blogs, forums, e-mail level the playing field among retailers.
read nowThe pursuit of pampering
by James Bickers — Editor, Networld Alliance
August 17, 2008
The Lexus experience goes from the showroom to the waiting area. Result? Total luxury.
read nowMarketing nirvana
by Julie Sturgeon — independent journalist, CEOEditor, Inc.
August 17, 2008
The rules for building true customer relationships have become more subtle and a lot more clever.
read nowNeighborhood retail making a comeback
August 17, 2008
Springfield Business Journal: During the past 50 years, the commercial development industry has followed rooftop demographics as they moved farther out on the…
read nowCulturing a customer-friendly environment
August 17, 2008
How sensitive are you to differences in ethnicity?
read nowSmart shopping carts gain momentum
August 13, 2008
The Canadian Press: Smart-cart technology — shopping carts with attached interactive video consoles — is gaining momentum in the United States and Europe.
read nowHome and garden center adds interactive digital signage
August 13, 2008
MINNEAPOLIS — Wireless Ronin Technologies Inc., a Minneapolis-based digital signage provider, announced that Bachman's Inc., a Minneapolis-based floral, home…
read now
Madden 09 draws midnight crowd
Food, games and a live band used to get gamers to stay up late and shop.
read nowNine West pilots item-level RFID
August 11, 2008
NEW YORK — Jones Apparel Group Inc. announced that it has initiated a program to evaluate RFID technology in select Nine West retail locations. The goal of…
read nowCircuit City expands social commerce platform
August 11, 2008
RICHMOND, Va. — Circuit City announced renewed and expanded alliances with ConsumerReports.org, Popular Photography and Sound & Vision magazines and the…
read nowChina shop boosts customer service with real-time location system
August 10, 2008
RFID Journal: When a customer is ready to make a purchase at high-end china retailer William Ashley, a salesperson runs an inventory check for the items via…
read nowFuture Shop unveils quadrant-based layout, central hub
August 10, 2008
The Vancouver Sun: Future Shop has unveiled its first new store format in eight years with a feature that has taken a firm grip on the interior design world …
read now
Retailing to the digital native
by James Bickers — Editor, Networld Alliance
A new type of shopper requires a new level of engagement.
read nowVendorNet launches cross-channel inventory tool
August 5, 2008
DELRAY BEACH, Fla. — VendorNet, a supply chain collaboration solutions provider, has announced the availability of its StoreNet Manager, an e-commerce and…
read nowDespite customer qualms, retailers ready for contactless
August 4, 2008
RFID Journal: Just as one study found British consumers to be uncomfortable with the idea of contactless payment cards, other unrelated research determined…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
