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Customer Experience News

Meridian teams with HP on countertop kiosk, automated smart locker

January 23, 2020

Meridian recently introduced two solutions in collaboration with HP Inc., including a touchscreen countertop kiosk and an automated smart locker.

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Zebra debuts automation tech to boost customer experience

January 20, 2020

Zebra Technologies Corp. has introduced SmartSight, an intelligent automation system that improves front-of-store operations and boosts the shopper experience.

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Walmart debuts store boasting AI lab

January 20, 2020

Walmart has launched an Intelligent Retail Lab, which is a fully functional store boasting an in-store AI lab, where it plans to advance learning on building…

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BP launches customer loyalty program

January 16, 2020

BP plc, a London-based energy producer, has launched a consumer loyalty program, called BPme Rewards, which has rolled out to participating BP and Amoco gas…

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Apparel retailer taps Kronos tech to modernize store operations

January 16, 2020

Cavender's, a western and work footwear and apparel retailer, is deploying Kronos Task Management to redefine store workloads and help boost efficiency.

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BevMo! teams with NCR on digital transformation

January 16, 2020

Beverage retailer BevMo! is partnering with NCR Corp., to drive a digital transformation across its payment and back office operations.

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Toshiba printers aim to boost POS customer experience

January 14, 2020

The Toshiba HSP Series POS printers, a splash-resistant POS, is aimed at enhancing the customer experience at hotels, bars and restaurants.

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Clothes maker taps New Generation Computing for efficient product development

January 14, 2020

Jerry Leigh of California, Inc., a global clothing manufacturer and brand management company, is upgrading to New Generation Computing Inc.'s Andromeda Cloud…

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Toshiba to present 'frictionless store,' printers at NRF

January 10, 2020

Toshiba Global Commerce Solutions will display its "Frictionless Store," employing multi-layered shelf sensor technologies and computer vision with real-time…

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Red Sox Larry Lucchino teams with Standard Cognition on autonomous checkout

January 10, 2020

Boston Red Sox Hall of Famer and pioneering sports executive Larry Lucchino and tech startup Standard Cognition announced that the two have partnered to bring…

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Minnesota casino deploys 21-foot outdoor display

January 9, 2020

Cedar Lakes Casino & Hotel in Cass Lake, Minnesota partnered with LSE Architects of Minneapolis and SignArt Company to deploy a Watchfire Signs outdoor…

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Visix deploys digital signage network at Cincinnati Museum Center

January 9, 2020

The Cincinnati Museum Center in Union Terminal has deployed a digital signage networked powered by Visix Inc's AxisTV Signage Suite software. This network…

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Earth Fare upgrades café area with Mood Media digital signage

January 8, 2020

Earth Fare, an organic grocery store, recently upgraded its Café of an Earth Fare store in Charlotte, North Carolina with digital signage from Mood Media as…

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Converge Retail debuting RFID interactive display, jewelry solutions at NRF

January 8, 2020

Converge Retail will unveil an RFID-based interactive display platform at the upcoming NRF 2020 event in New York from Jan. 11 to 14. The platform is already…

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Survey says consumers want personalized experience

January 7, 2020

Personalization is top of mind for the consumer and retailers need to step up the customer experience effort as a majority of shoppers say brands are not…

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Meridian debuts showroom, announces kiosk line to celebrate 20th anniversary

January 3, 2020

Meridian is celebrating its 20th anniversary this month by unveiling a renovated self-service solutions showroom, which will enable visitors to the Aberdeen…

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Groupee launches bill splitting app for mobile purchase

January 2, 2020

Australian fintech Groupee has launched what it calls the world's first real-time payment app that allows groups to share the cost of a purchase, like a meal…

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Self-order kiosk solution integrates with delivery service

January 2, 2020

Aptito has introduced a self-ordering kiosk solution that integrates with food delivery services, according to a press release.

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Ombori completes pilot of virtual assistant tech in Madrid airport

December 30, 2019

Ombori Apps AB, an interactive technology provider, has completed a test of its Store Assistant solution for Dufry AG, a travel retailer, at the Madrid-Barajas…

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