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Customer Experience News

Metromatics installs MetroSpec LCD digital bus stop displays in Australia

November 28, 2019

Metromatics has installed its lastest digital bus stop displays for the South Australian Department of Planning under brand name MetroSpec in Adelaide.

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Facebook Pay promises easier payments across multiple platforms

November 28, 2019

Facebook has announced a new integration called Facebook Pay, which will provide users a consistent and secure payments experience across its ecosystem of…

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PayPal, Venmo to boost presence in brick-and-mortar retail

November 28, 2019

PayPal is planning to increase its presence in physical retail stores, both on the PayPal and the Venmo platforms, according to Axios.

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Amazon expands free 1-day delivery on items

November 27, 2019

Amazon Prime members will get free one-day delivery on more than 10 million items this holiday season. The news comes on the heels of Amazon eliminating…

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Walmart extends MoneyGram, adds Ria to expandfunds transfer

November 26, 2019

Walmart announced plans to create an international money transfer marketplace with its Walmart2World customers by extending its existing deal with MoneyGram…

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Footwear brand taps Frank Mayer and Associates for innovative wall display

November 25, 2019

Footwear brand, Dr. Martens, is deploying an innovative shoe wall display at select Journeys stores nationwide. The display features music-themed graphics and…

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Tiffany & Co. sells to luxury group for $16.2B

November 25, 2019

Tiffany & Co. is being acquired by luxury portfolio, LVMH, for $16.2 billion. The deal will give the New York jewelry icon greater resources and support…

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Small retailers embracing mobile banking

November 25, 2019

Mobile banking has crossed a bit of a threshold with small business customers given increasing customer satisfaction ratings and banks are beginning to see…

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Cybera teams with Apex Supply Chain Technologies on retail digital transformation

November 25, 2019

Cybera, a cloud-based managed application network and security services company, is partnering with Apex Supply Chain Technologies, a provider of self-serve…

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Manhattan’s biggest retail store opens its doors

November 22, 2019

Nordstrom, at 225 W. 57th St. in Manhattan, New York is welcoming holiday shoppers and owns the title of the biggest freestanding store in the borough. The…

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Shipping speed big consumer focus

November 22, 2019

Consumers not only want free shipping, they're expecting faster shipping than ever — especially during the holiday season. That's a prime finding from the…

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Kount debuts service to catch criminal and 'friendly' cyber fraud

November 22, 2019

Kount, a Boise, Idaho-based cybersecurity firm, is launching what it calls the industry's first comprehensive service that protects digital companies against…

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Survey: There is a digital disconnect happening in retail

November 21, 2019

While nearly every retailer (95%) realizes the important of evaluating the user experience, and how it impacts business outcome, a good number (60%) are…

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Online holiday spend will hit all-time high, claims Adobe Analytics

November 20, 2019

Online consumer spending will hit $143.7 billion this holiday season, a 14.1% increase compared to Novemer and December of 2018. And, for the first time, each…

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Consumer adoption of apparel rental services remains low, claims survey

November 20, 2019

While there are more apparel rental options for consumers, actual consumer adoption is lagging, according to a CGS 2019 Future of Fashion & Retail Consumer…

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SnapPay debuts facial recognition tech

November 18, 2019

SnapPay, Inc., a provider of a payment gateway that allows North American merchants to accept digital payments from Alipay and WeChat Pay users, has introduced…

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Under Armour teams with Aptos on mobile POS for charity retail event

November 15, 2019

Under Armour teamed with Aptos for payment technology for its annual three-day charity sales event, the Hometown Sample Sale in Baltimore.

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Pop-ups, voice top trends driving retail holiday sales

November 15, 2019

As the holiday buying season gets into full swing there are five major trends driving retail sales at brick-and-mortar stores. Pop-up experiences, along with…

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House of Klarna holds immersive retail pop-up experience

November 14, 2019

A 10-day immersive retail pop-up experience in London, called House of Klarna, offered everything from fashion to lifestyle events for Manchester shoppers. The…

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