THE SMART LOCKER: PAVING A NEW PATH FOR BUSINESS INTELLIGENCE

If the sight of a long checkout line is enough to make you pull a U-turn and head to a new restaurant or store, then you aren’t alone. So what is a smart…

Holiday season CX checklist: Is your network up to par?

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Yes it's August but the holiday season is just months away which means it's time retailers made sure networks and technology needs are up to par for the…

Drone delivery: Consumers want it, retailers making it happen

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

For years drone makers have been heralding how the technology can help the retailer struggling with faster and more efficient delivery. Consumers want it and…

H&M back to selling online in China

August 25, 2022

Fashion retailer H&M is open again for business online in China.

2nd Amazon Prime Day happening this fall

August 24, 2022

Amazon is reportedly hosting a second Prime Day sales event this fall.

Wayfair slicing 5% of global workforce

August 24, 2022

Home goods retailer WayFair is reducing its global workforce by 5%, about 900 jobs, in order to manage operating expenses and "realign investment priorities,…

E-commerce shopping remains high amid inflation

August 18, 2022

July was a robust e-commerce month as U.S. consumers continued to spend despite increasing inflation, according to a Mastercard SpendingPulse report that…

Signet Jewelers acquiring Blue Nile in $360M cash deal

August 16, 2022

Signet Jewelers Limited, a global retailer of diamond jewelry, is buying online fine jewelry company Blue Nile Inc. for $360 million in cash.

Improve Checkout Efficiency with Adjustable POS Scanners

Mounted on POS systems with an adjustable hinge, this innovative adjustable barcode scanner allows cashiers to easily read and analyze barcode labels by…

Amazon Prime members can shop retail stores via Amazon site, app

August 10, 2022

Amazon Prime members can now shop at retail brand stores, via the Amazon app and e-commerce site, and have purchases delivered as soon as the same day.

Online grocery hits plateau

August 9, 2022

Online grocery has plateaued and is now a convenience-focused part of a shopper's activity, according to a ChaseDesign survey.

Vallarta Supermarkets teams with stor.ai for e-commerce, picking solutions

August 5, 2022

California supermarket chain Vallarta Supermarkets is deploying stor.ai's white-label e-commerce and picking solutions in a quest to preserve brand identity in…

Target deploys more delivery hubs, driver fleets

August 1, 2022

As part of its e-commerce strategy retailer Target is deploying driver fleets as well as establishing additional delivery hubs.

Rethinking the Returns Process in Retail

Offering shoppers a streamlined returns experience is more than a good idea—it’s an essential part of doing business, and the retailers who fail to deliver in…

Presented by RetailCustomerExperience.com

Christmas in July: 5 ways online retailers should prepare for holiday shopping crush

by Matthew Furneaux — Director of Location Intelligence, Loqate

Retailers must capture the heart of the digital consumer to be successful in the 2022 holiday season.

Walmart opens e-commerce fulfillment center in PA

July 25, 2022

Walmart has opened an e-commerce fulfillment center in Shippensburg, Pennsylvania.

10 buzzwords every retailer CX leader should know

by Susan Jeffers — CEO, XY Retail

In the ever evolving world of retail customer experience there's always emerging industry buzzwords. Here's a look at the top 10.

Gen Z shoppers are all about digital

July 22, 2022

When it comes to shopping preferences Gen Z consumers are all about digital shopping and digital experiences. In fact, the physical retail store is "losing…

Online retail sales to hit $1T this year

July 20, 2022

Online U.S. retail sales will hit $1.07 trillion this year despite inflation, higher gas prices and the ongoing concern of COVID-19 variants.

4 preparation steps for the 2022 holiday retail season

by Eric Best — CEO & Co-founder, SoundCommerce

Solid preparation ahead of the 2022 holiday season is the key to success for retailers.