Signet Jewelers acquiring Blue Nile in $360M cash deal

August 16, 2022

Signet Jewelers Limited, a global retailer of diamond jewelry, is buying online fine jewelry company Blue Nile Inc. for $360 million in cash.

Improve Checkout Efficiency with Adjustable POS Scanners

Mounted on POS systems with an adjustable hinge, this innovative adjustable barcode scanner allows cashiers to easily read and analyze barcode labels by…

Amazon Prime members can shop retail stores via Amazon site, app

August 10, 2022

Amazon Prime members can now shop at retail brand stores, via the Amazon app and e-commerce site, and have purchases delivered as soon as the same day.

Online grocery hits plateau

August 9, 2022

Online grocery has plateaued and is now a convenience-focused part of a shopper's activity, according to a ChaseDesign survey.

Vallarta Supermarkets teams with stor.ai for e-commerce, picking solutions

August 5, 2022

California supermarket chain Vallarta Supermarkets is deploying stor.ai's white-label e-commerce and picking solutions in a quest to preserve brand identity in…

Target deploys more delivery hubs, driver fleets

August 1, 2022

As part of its e-commerce strategy retailer Target is deploying driver fleets as well as establishing additional delivery hubs.

Rethinking the Returns Process in Retail

Offering shoppers a streamlined returns experience is more than a good idea—it’s an essential part of doing business, and the retailers who fail to deliver in…

Presented by RetailCustomerExperience.com

Christmas in July: 5 ways online retailers should prepare for holiday shopping crush

by Matthew Furneaux — Director of Location Intelligence, Loqate

Retailers must capture the heart of the digital consumer to be successful in the 2022 holiday season.

Walmart opens e-commerce fulfillment center in PA

July 25, 2022

Walmart has opened an e-commerce fulfillment center in Shippensburg, Pennsylvania.

10 buzzwords every retailer CX leader should know

by Susan Jeffers — CEO, XY Retail

In the ever evolving world of retail customer experience there's always emerging industry buzzwords. Here's a look at the top 10.

Gen Z shoppers are all about digital

July 22, 2022

When it comes to shopping preferences Gen Z consumers are all about digital shopping and digital experiences. In fact, the physical retail store is "losing…

Online retail sales to hit $1T this year

July 20, 2022

Online U.S. retail sales will hit $1.07 trillion this year despite inflation, higher gas prices and the ongoing concern of COVID-19 variants.

4 preparation steps for the 2022 holiday retail season

by Eric Best — CEO & Co-founder, SoundCommerce

Solid preparation ahead of the 2022 holiday season is the key to success for retailers.

Cotton On Group taps Lexer to boost customer experience

July 13, 2022

Cotton on Group, a company of fashion and lifestyle retailers, is tapping customer data experience platform Lexer to boost the customer experience strategy for…

Social shoppers prefer checking out on brand sites

by Charles Nicholls — Founding Director and Chief Strategy Officer, SimplicityDX

Here are the five top issues giving consumers pause for thought before handing over hard-earned dollars to social networks.

Pinterest CEO steps down, Google commerce leader stepping in

June 29, 2022

Pinterest CEO Ben Silbermann is leaving his post and Google commerce leader Bill Ready is stepping in to lead the social media platform.

When it comes to building a retail community a marketplace could be the answer

by Brooke Camov — Chief Corporate and Strategy Officer,, Marketplacer

One option to Amazon's marketplace: Building your own to drive building brand engagement, enthusiasm and loyalty.

Amazon U.S. drones taking off this year

June 24, 2022

Amazon is launching drone delivery in California, marking the retailer's first drone debut in the U.S.

Amazon Prime Day happening July 12-13

June 23, 2022

Amazon's annual sales extravaganza, Prime Day, will take place July 12 - July 13 and the e-commerce giant is planning to launch the event for the first time in…

Amazon shuttering Kindle store in China

June 8, 2022

Amazon is closing its Kindle store in China and, as of July 2023, Kindle users in the country will not be able to buy books at the retailer's online book store.