E-commerce News & Media
Target deploys more delivery hubs, driver fleets
August 1, 2022
As part of its e-commerce strategy retailer Target is deploying driver fleets as well as establishing additional delivery hubs.
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Rethinking the Returns Process in Retail
Offering shoppers a streamlined returns experience is more than a good idea—it’s an essential part of doing business, and the retailers who fail to deliver in…
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Christmas in July: 5 ways online retailers should prepare for holiday shopping crush
by Matthew Furneaux — Director of Location Intelligence, Loqate
Retailers must capture the heart of the digital consumer to be successful in the 2022 holiday season.
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Walmart opens e-commerce fulfillment center in PA
July 25, 2022
Walmart has opened an e-commerce fulfillment center in Shippensburg, Pennsylvania.
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10 buzzwords every retailer CX leader should know
by Susan Jeffers — CEO, XY Retail
In the ever evolving world of retail customer experience there's always emerging industry buzzwords. Here's a look at the top 10.
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Gen Z shoppers are all about digital
July 22, 2022
When it comes to shopping preferences Gen Z consumers are all about digital shopping and digital experiences. In fact, the physical retail store is "losing…
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Online retail sales to hit $1T this year
July 20, 2022
Online U.S. retail sales will hit $1.07 trillion this year despite inflation, higher gas prices and the ongoing concern of COVID-19 variants.
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4 preparation steps for the 2022 holiday retail season
by Eric Best — CEO & Co-founder, SoundCommerce
Solid preparation ahead of the 2022 holiday season is the key to success for retailers.
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Cotton On Group taps Lexer to boost customer experience
July 13, 2022
Cotton on Group, a company of fashion and lifestyle retailers, is tapping customer data experience platform Lexer to boost the customer experience strategy for…
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Social shoppers prefer checking out on brand sites
by Charles Nicholls — Founding Director and Chief Strategy Officer, SimplicityDX
Here are the five top issues giving consumers pause for thought before handing over hard-earned dollars to social networks.
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Pinterest CEO steps down, Google commerce leader stepping in
June 29, 2022
Pinterest CEO Ben Silbermann is leaving his post and Google commerce leader Bill Ready is stepping in to lead the social media platform.
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When it comes to building a retail community a marketplace could be the answer
by Brooke Camov — Chief Corporate and Strategy Officer,, Marketplacer
One option to Amazon's marketplace: Building your own to drive building brand engagement, enthusiasm and loyalty.
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Amazon U.S. drones taking off this year
June 24, 2022
Amazon is launching drone delivery in California, marking the retailer's first drone debut in the U.S.
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Amazon Prime Day happening July 12-13
June 23, 2022
Amazon's annual sales extravaganza, Prime Day, will take place July 12 - July 13 and the e-commerce giant is planning to launch the event for the first time in…
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Amazon shuttering Kindle store in China
June 8, 2022
Amazon is closing its Kindle store in China and, as of July 2023, Kindle users in the country will not be able to buy books at the retailer's online book store.
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5 strategies to optimize digital journeys for BOPIS customers
by Yaron Morgenstern — CEO, Glassbox
Five tips that can guide digital strategy, using BOPIS to boost customer experience, and build long-term customer loyalty.
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Amazon consumer chief takes leave
June 6, 2022
Amazon's consumer CEO resigned from his post late last week.
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Walmart stores playing big role as fulfillment centers
June 6, 2022
While Amazon is busy building out warehouse distribution fulfillment centers, Walmart is turning its stores into fulfillment centers as the two mega leading…
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Amazon testing mall pick-up service
May 25, 2022
Amazon has reportedly been piloting a service this past year in which Amazon Flex drivers pick up orders at malls and deliver them to consumers.
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Walmart, DroneUp expanding drone delivery network
May 24, 2022
Walmart, in a partnership with DroneUp, aims to expand its drone delivery network to 34 sites across six states this year.
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