E-commerce News & Media
5 strategies to optimize digital journeys for BOPIS customers
by Yaron Morgenstern — CEO, Glassbox
Five tips that can guide digital strategy, using BOPIS to boost customer experience, and build long-term customer loyalty.
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Amazon consumer chief takes leave
June 6, 2022
Amazon's consumer CEO resigned from his post late last week.
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Walmart stores playing big role as fulfillment centers
June 6, 2022
While Amazon is busy building out warehouse distribution fulfillment centers, Walmart is turning its stores into fulfillment centers as the two mega leading…
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Amazon testing mall pick-up service
May 25, 2022
Amazon has reportedly been piloting a service this past year in which Amazon Flex drivers pick up orders at malls and deliver them to consumers.
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Walmart, DroneUp expanding drone delivery network
May 24, 2022
Walmart, in a partnership with DroneUp, aims to expand its drone delivery network to 34 sites across six states this year.
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Amazon adds fuel, inflation fee for sellers
April 29, 2022
Amazon is charging sellers a 5% inflation and fuel surcharge for the first time in its history as a retailer.
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Amazon launches Buy with Prime to offer shopping benefits beyond platform
April 25, 2022
Amazon is launching a program, Buy with Prime, that extends the convenience of Prime shopping to online retailers not on the Amazon retail platform.
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JCPenney hits big ROI with targeted AI online approach
April 21, 2022
Retailer JCPenney is improving paid search conversions, reduced cart abandonment and the online customer experience with a more targeted approach using…
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Etsy retailers mulling union action following strike
April 19, 2022
A week after thousands of Etsy shops closed for a week to protest increased transaction fees, Etsy sellers are investigating formation of a union.
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Google enhances search options for shoppers
April 14, 2022
Google is making it easier for consumers to find specific products by enhancing its search capabilities.
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JCPenney chief: We're focused on customers who we know
April 12, 2022
Marc Rosen, JCPenney CEO, is all about focusing on the budget-conscious consumer and families looking for affordable home accessories, beauty items and clothes…
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Blending the Best of Both Worlds: Humanizing Customer Service with the Power of AI
Many customers still prefer to talk to a real person for their customer service needs, even when using online chat systems. With today’s continuing employee…
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Etsy shop owners striking in protest this month
April 7, 2022
An unknown number of Etsy shop keepers are asking customers to boycott the marketplace from April 11 through April 18 in protest of increasing transaction fees.
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How D2C retailers are disrupting traditional retail with social media
by Jay Sackos
Social media isn't going anywhere and likely to get even more popular in the years ahead as more consumers get online and stay online. That's why D2C brands…
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E-commerce search not performing too well for many retailers
March 31, 2022
Three-quarters of retailers are failing when it comes to effective e-commerce search which is likely prompting shoppers to leave sites without purchasing and…
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Product visuals are the enabler of e-commerce trends
by Alexandre de Vigan — Founder and CEO, nfinite
Advancements in technology take advantage of CGI/ 3D visualization, which can greatly reduce the production costs and time, while generating unlimited visuals…
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Walmart debuts clothing model feature for app, online customer
March 15, 2022
Walmart is rolling out a "Choose My Model" feature to app and online users that lets customers attain a sense of how a clothing purchase will look on them.
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How improved CX is key to maintaining customer loyalty as customers move online
The rise of digital channels further changes the way consumers spend their time and money. E-commerce is here to stay, and according to eMarketer, following a…
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Costco expanding warehouse units, pumps up online suppliers
March 10, 2022
Costco aims to have 28 more warehouse units in place this year, and has expanded the merchants inventory for online shoppers.
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The Benefits of Adopting 16:9 Widescreen for POS System
Clientron's newest widescreen POS system, the PT2700, features a 16:9 display supporting Full HD resolution (1920 x 1080) for an enhanced user experience.
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