Staffing and Training News & Media
Kroger launches training to boost store associate engagement, retention
August 17, 2021
The Kroger Family of Companies is deploying a personalized training program to spur deeper associate engagement and retention.
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How to: Empowering product experts to dazzle online shoppers
by Joseph Noonan — CEO, Vee24
Joseph Noonan, CEO of Vee24, shares insight on how to give customer service experts the tools and training needed to provide unbeatable customer service which…
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Target goes TikTok in search for employees
July 19, 2021
Target is embracing social media platform TikTok in its efforts to find workers.
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Amazon embarks on huge veteran, military spouse hiring effort
July 14, 2021
Amazon aims to hire over 100,000 U.S. veterans and military spouses within the next three years.
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Bed Bath & Beyond expands associate benefits
July 1, 2021
Retailer Bed Bath & Beyond Inc. is adding three benefit programs for associates including an associate relief fund.
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Larry White takes top role at Toshiba America Business Solutions
June 30, 2021
Larry White Larry White, chief operating officer of Toshiba America Business Solutions, will assume the role of president and CEO on July 1, replacing…
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Kroger hiring 10K workers across all brands
June 11, 2021
Kroger is busy hiring 10,000 workers across its grocery brands to fill jobs in retail, pharmacy, e-commerce, logistics and manufacturing.
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Convenience store taps Reflexis Systems for workforce management streamlining, better CX
June 7, 2021
Maverik, a convenience store operating in 11 states, is deploying Reflexis One solutions to simplify and streamline labor operations, workforce management…
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Gap honors frontline workers with bonus effort
June 3, 2021
Retailer Gap is doling out $300 bonuses to 70,000 hourly employees as a way to thank workers for their performance and serving as the "lifeblood" of the…
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Under Armour hikes hourly minimum pay
May 27, 2021
Under Armour is boosting its minimum pay rate for hourly store associates by 50% in the U.S. and Canada starting June 6.
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Skykit offers 3 months free access to workplace platform
May 20, 2021
In an effort to help businesses get back to business in the office environment now that COVID-19 is no longer the same threat as a year ago, Skykit is offering…
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Dollar General advances training to boost employee, customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The retail segment, while slowly climbing out from the effects of the pandemic, is now facing another critical issue: hiring and retaining staff. Dollar…
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Lowe's embarks on huge hiring push: 50K associates
April 30, 2021
Lowe's is hoping to hire more than 50,000 store associates and hopes to meet the goal by hosting a national hiring day on May 4.
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Target doubles Apple product footprint, deploying special training for team members
February 26, 2021
Target Corp. is going big with its in-store Apple product footprint, doubling space allocation and offering team members special training on the product line.
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5 seasonal hiring tips for 2021 based on 2020 lessons
by Jane Sloan
Jane Sloan, manager, customer success at CareerBuilder, explains why when it comes to seasonal hiring strategies retailers should plan for resilience. The…
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Target handing out $200M in bonus money, extending benefits
January 26, 2021
Retailer Target, which had a robust holiday sales season, is handing out $200 million in employee bonuses and expanding COVID-19 benefits.
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Self-service enters new era; employees take on new importance
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Consumers want self-service, but they also want to speak to an employee when necessary, according to the keynote presentation during the recent Self-Service…
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Frontline retail preparedness will go a long way in 2021
by JD Dillon — Chief Learning Architect, Axonify
JD Dillon, chief learning architect, atAxonify, explains why retailers need to make sure the frontline workforce is equipped with the right mix of tools and…
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HotSchedules launches global brand Fourth
December 2, 2020
HotSchedules, a technology and services provider for the hospitality and restaurant industries, is now operating under a unified global brand called Fourth and…
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Lowe's hiring on 20K staffers for holiday season
November 5, 2020
Home improvement retailer Lowe's Companies, Inc. is gearing up to hire on 20,000 associates to support customer demand this holiday season and is dedicating an…
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