Staffing and Training News & Media
Selling behind a mask: Connecting while social distancing
by Liz Cichowski — President, Learning Means Business, Inc.
Liz Cichowski, a senior instructional designer, retail industry expert, at Learning Means Business Inc., offers up tips for helping retail associates engage…
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The 7 Rs of resiliency programs
by Doug Reifschneider — Vice President of Marketing, Pita Pit USA
Doug Reifschneider, a CMO with Chief Outsiders, shares a 7 Rs of Resiliency Programs, which is a checklist that can help frame and direct retailer efforts in…
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Robling offers free analytics tool for retailers
June 2, 2020
Robling is offering retailers a free analytics application that can help provide key insights as they plan and deploy store re-opening strategies.
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Navigating COVID-19: Getting back to business post COVID-19
In this week's HP-sponsored podcast on how COVID-19 is impacting the retail segment Retail Customer Experience contributing podcast host Bradley Cooper shares…
Presented by HP Inc.
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Big adapting ahead for retailers striving to succeed in post-COVID-19
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
COVID-19 is transforming retail in unprecedented fashion and moving forward the customer experience will be transformed as well. Keith Jelinek, managing…
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Kroger offers COVID-19 testing for employees
May 5, 2020
Supermarket chain Kroger is expanding access to coronavirus testing for its employees that may be experiencing symptoms of COVID-19.
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Target extends worker pay enhancements, benefits in response to COVID-19
April 24, 2020
Target is extending its temporary $2 an hour wage increase through May 30, as well as free back-up care and a 30-day paid leave for those 65 and older…
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Best Buy furloughing over 50,000 workers
April 15, 2020
Best Buy, one of the few remaining retailers that hasn't had a workforce reduction since the advent of COVID-19, plans to furlough 51,000 hourly associates…
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Amazon hiring on once again to handle pandemic's online shopping surge
April 14, 2020
The online shopping surge due to the ongoing COVID-19 pandemic is driving Amazon to hire on another 75,000 employees less than a month after it announced it…
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Dick's Sporting Goods furloughing workers in light of COVID-19 pandemic
April 10, 2020
The latest retailer to reduce staff as the coronavirus continues to wreck havoc on the economy is Dick's Sporting Goods.
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Ace Hardware getting to ready to hire big amidst pandemic
April 7, 2020
Ace Hardware stores across the U.S. will be hiring on more than 30,000 employees.
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CARES Act to provide more loans, unemployment and tax benefits
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Coronavirus Aid, Relief, and Economic Security Act, signed into law at the end of March, provides new loan programs that vary depending on a company’s…
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Amazon deploying masks, taking workers temperature
April 6, 2020
As the COVID-19 pandemic continues across the U.S. and abroad Amazon is beefing up protection for its workers.
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Macy's latest retailer to furlough workers in wake of COVID-19
March 30, 2020
Retailer Macy's is putting a majority of its 130,000 employees on furlough due to the ongoing COVID019 pandemic.
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CVS tapping furloughed hotel workers to fill jobs
March 26, 2020
CVS Health is aiming to hire on 50,000 workers for part-time and full-time jobs and is aiming to draw hires from the hotel industry given layoffs due to the…
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Smith's stores launch senior citizen shopper hours during COVID-19 outbreak
March 18, 2020
The latest retailer and grocer to designate specific shopping hours for seniors due to COVID-19, the coronavirus, is Smith's Food & Drugs.
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Amazon hiring 100K workers to meet online sales crush in wake of COVID-19
March 17, 2020
Amazon is hiring on 100,000 workers in a quest to meet the "surge in demand" from online sales as people worldwide are sequestered home in light of the…
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Seasonal hiring remains a challenge for retailers
March 6, 2020
One in three retail stores were likely understaffed during the 2019 holiday season as just 33% of retail hiring managers report having adequate headcount to…
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How Gen Z employees will impact the future of engagement
by Charles Cornwell — General Manager, Employee Experience, SMG
Charles Cornwell, general manager, employee experience at SMG, shares tips on how to keep the Gen Z workforce engaged in their job which will drive financial…
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Amazon culls third-party delivery partners
February 21, 2020
Amazon is cancelling a slew of third-party delivery contracts due to issues with safety, performance and working conditions.
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