It's prime time for retailers to grow an Amazon-level loyalty program

by Tom Caporaso — CEO, Clarus Commerce

Clarus Commerce CEO Tom Caporaso believes it's time for retailers to take advantage of the new membership economy.

Men, women not so different when it comes to shopping behavior

January 12, 2021

Over two-thirds of men and two-thirds of women do the majority of their shopping online and more than two-thirds of men and women are using their smartphone…

Loyalty success metrics to start the year on

by Christine Sullivan

Christine Sullivan, director, product development for SessionM, a Mastercard company, explains why brands need to determine the best ways to understand and…

Convenience store retailer relaunches customer loyalty program

November 16, 2020

GPM Investments, LLC, which owns over 1,350 convenience and gas stores, is enhancing its fas Rewards Loyalty Program and will have it in all locations by the…

Paytronix debuts subscription program for restaurants, c-stores

November 11, 2020

Paytronix Systems Inc., a digital guest experience platform, has launched Paytronix Subscriptions to make it easy for restaurants and convenience store brands…

How to attract millennial holiday shoppers to your loyalty program

by Tom Caporaso — CEO, Clarus Commerce

Tom Caporaso, CEO of Clarus Commerce, shares three ways retailers can incorporate features and benefits into loyalty programs in the quest to attract…

Convenience retailer taps Paytronix platform for loyalty program

September 24, 2020

QuickChek Corp, a convenience market retailer, is deploying the Paytronix Systems's digital guest experience platform to launch a loyalty program.

How to ace customer loyalty in tough times

Craig Harris, an industry principal, apparel, footwear and accessories, for Oracle NetSuite, offers up advice and tips to help retailers strengthen the…

The new way to drive customer traffic and engagement: Virtual prepaid incentives

by Pat Shea — Editor, NetworldMedia

Fintech, daVinci Payments, has introduced the industry’s first loyalty and acquisition engine, the Payment Accelerator, that can boost customer engagement…

Creating a safe third place through loyalty programs

by Melissa West — Product Marketing, PDI

Melissa West, vice president, product marketing/convenience retail, at PDI Software, explains why retailers focused on developing or adjusting loyalty programs…

Yankee Candle teams up Ordergroove on subscription strategy

August 12, 2020

Yankee Candle is partnering with Ordergroove, a relationship commerce provider, to offer a subscription program to customers.

Lowe's, HomeAdvisor team up to boost Pro job lead stream

July 28, 2020

Home improvement retailer Lowe's is partnering with HomeAdvisor to help drive leads to Lowe's Pros by offering its Pros loyalty program members a free annual…

Don't expect coin change at Kroger

July 13, 2020

Grocer Kroger won't be doling out any change to cash paying customers citing a coin shortage.

4 ways loyalty programs can drive digital engagement

These days, if retailers aren’t leveraging loyalty programs to connect with their hard-won customers, they’re missing out on opportunities to boost much-needed…

Presented by RetailCustomerExperience.com

Walmart prepping Amazon-like membership strategy

July 8, 2020

Walmart is reportedly getting its own subscription service, called Walmart+, ready for launch and it's being viewed as a direct competitor service to Amazon's…

6 steps for retailers in this crisis and the next

by Ed Valdez — Partner & CMO, Chief Outsiders

Ed Valdez, partner and CMO with Chief Outsiders, shares six steps and additional strategies that retailers should use to lead their business through the…

Klarna to launch Vibe loyalty program

June 9, 2020

The long-term impact COVID-19 will have on attitudes toward e-commerce

by Richard Piper

Richard Piper, business development director at Webloyalty, shares how retailers, in the wake of COVID-19, has a big task ahead: thinking about the long-term…

Building customer loyalty in the post COVID-19 retail environment

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Peter Paine, head of retail partnerships at Cover Genius, shares tactics for retailers striving to get back to business in the wake of COVID-19 and explains…

4 ways loyalty programs can drive digital engagement

by Brett Narlinger — Senior Vice President, Global Commece, Blackhawk Network

Brett Narlinger, head of global commerce at Blackhawk Network, explains why if retailers aren't leveraging loyalty programs to connect with their hard-won…