Urban Outfitters emphasizes 'cool,' lets employees design the store

August 26, 2008

Wall Street Journal: Amid the worst consumer-spending slump in years, Urban Outfitters Inc. has been racking up big sales and earnings gains without putting…

Customer-centric planning

Retailers must look at touchpoints from the shopper's point of view.

DSE East coming to Philadelphia

Digital signage's largest tradeshow spins off an East Coast convention.

Circuit City brings tablet PCs to the aisles

August 20, 2008

REDMOND, Wash. — Microsoft Corp. and Circuit City Stores Inc. have announced that select Circuit City stores are empowering their sales associates with tablet…

J.C. Penney, Sears test social media for back-to-school promos

August 19, 2008

Internet Retailer: Multichannel retailer J.C. Penney has launched a virtual game called "DorkDodge" in which female teens must escape the embrace of several…

New media, new opportunities

August 17, 2008

Blogs, forums, e-mail level the playing field among retailers.

Strategic thinking

August 17, 2008

Six tips to make in-store video rock your marketing plan.

Marketing nirvana

by Julie Sturgeon — independent journalist, CEOEditor, Inc.

August 17, 2008

The rules for building true customer relationships have become more subtle and a lot more clever.

Neighborhood retail making a comeback

August 17, 2008

Springfield Business Journal: During the past 50 years, the commercial development industry has followed rooftop demographics as they moved farther out on the…

Grocers shift strategy to fight discounters

August 14, 2008

Business Week: Executives at mid-market grocery giants such as Safeway, SuperValu and Delhaize Group have cut their growth projections recently amid slowing…

Home and garden center adds interactive digital signage

August 13, 2008

MINNEAPOLIS — Wireless Ronin Technologies Inc., a Minneapolis-based digital signage provider, announced that Bachman's Inc., a Minneapolis-based floral, home…

Madden 09 draws midnight crowd

Food, games and a live band used to get gamers to stay up late and shop.

Expert: Shoppers can't afford to be loyal

August 10, 2008

The Globe and Mail: Shoppers cannot afford to remain loyal, according to retail guru and "true-life sixties-era Mad Man" Don Watt. "They will remain loyal if…

Retailing to the digital native

by James Bickers — Editor, Networld Alliance

A new type of shopper requires a new level of engagement.

Thirty-six million Americans now print online coupons

August 3, 2008

MOUNTAIN VIEW, Calif. — The number of people turning to the Web for coupons has soared to 36 million in 2008. That's an increase of 10 million people from…

The changing face of the department store

The venerable retail institution rolls with the times.

Infosys tool tracks shopper, shelf activity in real-time

July 30, 2008

BANGALORE, India — Infosys Technologies Limited has launched ShoppingTrip360, a platform that enables a suite of managed-information services to create a…

Oft-quoted retail statistic doesn't give the full picture

July 30, 2008

NEW YORK — A new global shopper study, "Shopper Decisions Made In-Store" (SDMIS), reveals what's truly happening in the world's retail shopping aisles.

Flagship stores vital for brand relationships

July 27, 2008

Business Day: Many run at a loss, but flagship retail stores play a big role in building a richer customer relationship with a brand, says global branding…

Online stores lean toward tailor-made services

July 27, 2008

San Jose Mercury News: An increasing number of online retailers have distinguished themselves from the pack by giving users a little something extra beyond…