Curing the epidemic of retail bankruptcy: X-data

Mike Maughan, head of global insights at Qualtrics, explains why X-data is a major piece of the puzzle when it comes to retail success.

Amazon devices will be on Kohl's shelves come October

September 14, 2017

Amazon devices, such as its Fire tables and voice assistant Echo, will be available at Kohl's just in time for the holiday shopping season.

Get ready for the advent of 'v-commerce'

September 14, 2017

Customers will embrace virtual reality in shopping by customizing products and designing rooms and shopping with friends across the world.

Venmo tackles e-commerce payments with Williams-Sonoma pact

September 14, 2017

Venmo wants to get itself involved in e-commerce and has struck a deal with Williams-Sonoma to let users of the mobile P2P app buy or split gifts across all…

Long Island Bloomies gets a makeover

September 13, 2017

The Bloomingdale's store at the Roosevelt Field mall on Long Island is now boasting some new store design work.

The road to retail salvation is personal and predictive

Gordon White, general manager Americas, The Social Client (a company of Acticall Sitel Group), provides three elements retail brands need to keep in mind if…

What's really in it for your retail customers?

Tyler Douglas, chief sales and marketing officer at Vision Critical, offers up three key steps marketers can take to get back to the fundamentals. The first…

A shopper marketing conundrum: Providing a personalized mobile experience at scale

Matt McGinty, chief revenue officer, Fiksu DSP, provides insight on why targeting shoppers via mobile, based on their shopping habits, can improve the…

Amazon's Whole Foods strategy may not be so consumer friendly after all

September 7, 2017

Just days after taking over Whole Foods for $13.7 billion, Amazon is getting some cynical response to its vow to provide deep food product discounts at the…

First Data sending mobile POS devices to help retailers hit by Hurricane Harvey

September 7, 2017

First Data is sending free mobile payment devices to Houston in a move to help retailers and businesses get back up and running as soon as possible following…

A retailer's guide to driving modern customer experiences

Antoine Rizk, vice president of go-to-market programs at Axway, provides insight on how the customer journey is transforming into a cross-platform experience…

The overlooked weapons in your retail marketing arsenal

Karey Crump, senior director, product marketing at Blackhawk Network, discusses why marketers should use branded gift cards and egifts to attract new…

Making retail work for every generation - not just millennials

Bob Feher, an expert in analyst relations and market intelligence at NCR Corp., provides insight on why retailers which are striving to keep up with millennial…

Best Buy shares take a dive despite robust sales

September 4, 2017

While Best Buy enjoyed a 5.4 percent same-store quarterly sales boost and a revenue spike of 4.8 percent in the most recent quarter, its shares dropped 1…

Why subscriptions are literally sucking the life out of stores

by Chris Petersen — Owner, IMS

Chris Petersen offers insight on why the tremendous potential growth for subscription-based purchases is literally sucking the life and traffic out of bricks…

Kohl's prepping new small format stores, another fulfillment center

August 30, 2017

The third quarter will be a busy one for Kohl's, which plans to expand its retail footprint and ecommerce fulfillment network by opening four small format…

Avoid these 5 mistakes in building a customer loyalty program

Arnab Mitra, marketing manager at SailPlay, explains why the value of a customer loyalty program is not just about acquiring and retaining customers. It's also…

Millennials aren't anti-store and don't mind being tracked

August 29, 2017

Contrary to what a good number of media reports claim, half of millennial shoppers prefer in-store shopping, and a good majority, 70 percent, don't mind having…

Holiday ecommerce season will take a dip this year, reveals forecast

August 28, 2017

Retailers hoping for a more robust ecommerce holiday season will likely have their hopes dashed, given ecommerce growth will hit just 10 percent growth, a …

Lululemon sets sights on home décor segment

August 28, 2017

Athletic and leisure brand Lululemon is moving into the home décor segment and debuting a product line of furniture via its youth brand ivivva.