Marketing News & Media

Associated Food Stores taps Birdzi to drive personalized engagement, attain advanced customer insight

September 13, 2024

Associated Food Stores, a grocery wholesaler and cooperative, is deploying Birdzi's customer intelligence and engagement platform to provide personalized…

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Kroger offers rewards for consumers who get flu shot

September 11, 2024

Kroger Health, a division of The Kroger Co., is rewarding customers who get a flu shot and vaccines beyond the flu shot.

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Why machine learning is key to retail media growth

by Nikhil Raj — Chief Business Officer for Retail Media, Moloco

To fully unlock the value of retail media, the industry must take a page from leaders like Amazon and Walmart, who are largely on-site ads businesses.

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ICX Summit: How sustainability plays into the customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Shawn Nelson, founder and CEO of Lovesac, a keynote speaker at the ICX Summit, shared insight on how sustainability impacts the retail customer experience.

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Walmart home to 1st Chuck E. Cheese licensed toy

September 9, 2024

Walmart is home to the Chuck E. Cheese Mystery Egg, the brand's first licensed toy in retail at Walmart. The egg can be also be found at Amazon.

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Choice Hotels all a buzz in driving sustainability

September 6, 2024

Choice Hotels International has installed three beehives at its corporate headquarters in North Bethesda, Maryland, in collaboration with Bee Downtown in its…

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Australian United Retailers teams with Lobyco to boost loyalty, promotions

September 4, 2024

Australian United Retailers Ltd., a collective of independently-owned supermarkets, convenience and liquor retailers, is teaming up with grocery loyalty…

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San Jose Sharks CX leader talks strategy, shares insights

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Stacy McGranor, CX director for Sharks Sports & Entertainment, talks…

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Sam’s Club community members are co-creators in Member’s Mark brand

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The wholesale club is engaging with its private brand fans to connect with consumers and drive improvement to products.

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Benefits of AI in retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Artificial intelligence technology is on the cusp of huge adoption and the prime reason are all the benefits AI brings to retail.

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Most retailers not prepared for a TikTok shut down

August 29, 2024

Over half, 68%, of retailers believe a sale or ban of TikTok would impact business and conversion rate, just 28% have some sort of contingency plan in place.

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An experience-focused approach to subscriptions

by Wendy Karlyn — Chief Client Officer and Global CPG/Retail lead, Rightpoint

A subscription model isn’t a golden ticket to success as it requires careful strategy and consistent execution. However, when retailers find the right fit and…

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ICX Summit: Using social to fuel CX awesomeness

by Sandra Carpenter — Editor, Networld Media Group

By effectively integrating social media into omnichannel strategies, retailers can create engaging experiences that drive customer loyalty and sales.

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How grocers are taking an AI approach to boosting customer satisfaction

by Jean-Matthieu Schertzer — Chief AI Officer, Eagle AI

AI will have its most significant impact in the areas of retail personalization and loyalty.

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Amazon offers another grocery delivery plan for Prime members

August 26, 2024

Amazon has launched a new grocery delivery option for its Prime members.

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Walmart partners with Burger King on customer deal

August 26, 2024

Walmart has teamed up with Burger King on an dining benefit for Walmart+ members.

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ICX Summit: How sustainability impacts customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Shawn Nelson, founder and CEO of Lovesac, is a keynote speaker at the ICX Summit taking place Sept. 9-11 in Charlotte, North Carolina. His topic will focus on…

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ICX Summit: Customer feedback paramount to brands' success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative…

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ICX Summit: Brand leaders to share e-commerce excellence insight

by Mandy Wolf Detwiler — Editor, Networld Media Group

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…

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Best Buy, Amazon dominating consumer electronics market

August 14, 2024

When it comes to buying electronics consumers are flocking to two brands: Best Buy and Amazon.

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