Marketing News & Media
ICX Summit: How sustainability impacts customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Shawn Nelson, founder and CEO of Lovesac, is a keynote speaker at the ICX Summit taking place Sept. 9-11 in Charlotte, North Carolina. His topic will focus on…
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ICX Summit: Customer feedback paramount to brands' success
by Mandy Wolf Detwiler — Editor, Networld Media Group
Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative…
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ICX Summit: Brand leaders to share e-commerce excellence insight
by Mandy Wolf Detwiler — Editor, Networld Media Group
E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…
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Best Buy, Amazon dominating consumer electronics market
August 14, 2024
When it comes to buying electronics consumers are flocking to two brands: Best Buy and Amazon.
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Mattress Firm offers US Olympic athletes a good night’s sleep freebie
August 14, 2024
Mattress Firm is offering nearly 600 U.S. athletes who participated in the Summer Olympics an opportunity to get a free mattress.
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Consumers love brands doling out exclusive offers
August 13, 2024
It turns out an exclusive offer may be the key to big brand loyalty.
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Overstock leads NRF Hot 25 Retailers List
August 12, 2024
Overstock is the fastest-growing retailer in the U.S. and leads the National Retail Federation's 2024 Hot 25 Retailers List.
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JCPenney CIO shares CX insight on $1B transformation
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, JCPenney CIO Sharmeelee Bala talks with RetailCustomerExperience.com…
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Walmart welcomes Georgia-based Knuckies
August 9, 2024
Georgia-based Knuckies Franchise Company LLC, founded in 2019, is opening inside 14 Walmart stores in Georgia, South Carolina, North Carolina, Tennessee…
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UK convenience food chain taps nsign.tv to boost customer experience
August 9, 2024
The Bagel Factory, a U.K. convenience food outlet chain, is enhancing the customer experience via menu boards powered by nsign.tv's digital signage software.
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Human moments can play big role in loyalty behavior
August 7, 2024
Human moments of interaction in the retail experience can have a significant impact on consumer loyalty behavior and brands that pull back loyalty earnings and…
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Etsy prepping Etsy Insider membership program
August 7, 2024
Etsy is gearing up to launch its first-ever membership program.
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Retailers mostly in the dark when it comes to visitors
August 6, 2024
Retailers only know 15% to 27% of their visitors, on average, which means 85% of potential customers are flying under the radar.
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Utah grocery chain deploying Instacart AI smart carts
August 6, 2024
Davis Food & Drug will be replacing most of its traditional shopping carts with Instacart's AI-powered smart carts at its three locations in Utah.
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Providing value beyond products
by Shawn Nelson — CEO and Founder, LOVESAC
To achieve lasting success, retailers must go beyond offering products to provide true value and purpose. Whether it's a dedication to sustainability…
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New York Macy’s mall home to Wetzel’s Pretzels location
August 2, 2024
The Macy's Queen Center Mall, in New York, will soon be the home of a Wetzel's Pretzels location.
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Spirit Airlines revamps business seating
August 1, 2024
Spirit Airlines is gearing up to offer new business class seating that includes a blocked middle seat as well as a free carry-on, checked bag and priority…
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by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Briony Oayda, managing director of Bondi Active and Between the Flags…
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Kiosks offer travel tips for Regina, Saskatchewan tourists
July 31, 2024
Tourists visiting Regina, Saskatchewan can now access travel tips and discover hidden gems more easily with the launch of two visitor kiosks, according to a…
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Walmart expands specialty pharmacy footprint
July 30, 2024
Walmart is expanding its specialty pharmacy footprint by opening 25 "Specialty Pharmacies of the Community," across five states.
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