October 25, 2024
Ulta Beauty plans to launch 200 stores within the next three years, expanding its current footprint of 1,411 locations.
read nowby Greg Jones — CEO, tutch
While digital technology has arguably driven shoppers away from physical stores, it also holds the key to bringing them back. By integrating digital elements…
read nowby Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
True Botanicals is reaping greater revenue by driving a more personal experience as well as identifying new customers and delivering improved customer…
read nowOctober 22, 2024
Wayfair has launched a loyalty membership program called Wayfair Rewards, offering members exclusive access to benefits including free shipping, special offers…
read nowOctober 22, 2024
Spirit Halloween, a well known Halloween specialty shop that pops up in early fall for Halloween enthusiasts, won't be closing up shop once the spooky holiday…
read nowby Daniel Brown — Editor, Networld Media Group
The Digital Signage Today podcast has marked its first live episode at the ICX Summit, featuring a live onstage interview with J.P. Lacroix, president at SLD a…
read nowOctober 18, 2024
Over half, 59%, of past Halloween spenders won't be spending this Halloween due to inflation, according to a Lending Tree survey.
read nowOctober 17, 2024
Walmart will open five more veterinary and grooming centers in the next month in its quest to become a dominant destination for pet owners.
read nowOctober 17, 2024
Alimentation Couche-Tard, parent company of Circle K, has upped its bid by 22% to buy Seven & I Holdings, the Japanese parent company of 7-Eleven.
read nowOctober 16, 2024
Amazon's Prime Big Deal Days event was the omnichannel retailer's biggest shopping event ever with more Prime members shopping compared to last year's event…
read nowBusy season is here for retailers and it's crucial to ensure your CX team can handle the surge efficiently. Join our webinar to discover tips to prepare your…
watch nowNational Retail Solutions (NRS), a leading provider of point-of-sale (POS) solutions for independent retailers, is pleased to announce a $4,000 donation to…
read nowby Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Two top experts offer tips, advice, knowledge and two examples when it comes to crafting the much needed, and highly important, customer journey map.
read nowOctober 15, 2024
Instacart has added gamification, personalized offers and advertising to its Caper Cart to give shoppers a more seamless shopping experience.
read nowOctober 15, 2024
Crocs is putting its best paw forward with clogs for the canine world.
read nowby Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
An inclusive customer experience must also reflect an inclusive workforce experience, according to panelists at the recent ICX Summit held in September.
read nowOctober 1, 2024
Come late October there won't be any more blue light specials happening at one of the last two full-size Kmart stores.
read nowby Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Jenna Berg, vice president of brand marketing at G6 Hospitality, the…
listen nowby Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
How to tap customer feedback to improve the retail brand and make meaningful changes to services and operations was a panel topic at the ICX Summit held in…
read nowSeptember 23, 2024
Walmart is starting its holiday sales season early this year, holding its first holiday deals event weeks earlier than in previous years.
read now