Report: Amazon mulling discount store strategy

June 27, 2024

Amazon is reportedly looking to launch an online discount store site in a quest to battle back against Chinese marketplaces such as Temu and Shein.

Levi’s opens biggest India store

June 27, 2024

Levi Strauss & Co. has opened its biggest location in India. The 9,150-square-feet store is located in the Pacific Mall in New Delhi, according to a press…

Tailoring customer experiences in 2024: Going beyond basics

by Tara Kelly — CEO, Founder and President, SPLICE Software

When used to build relationships with customers, surveys and opt-in management show that your brand cares about each individual’s experience.

Amazon Prime Day happening July 16-17

June 25, 2024

The 10th annual Amazon Prime Day will take place July 16-17, offering daily deal drops every five minutes and access to new brands including Allbirds, Kiehl's…

Lowe’s names Jennifer Wilson as marketing SVP

June 21, 2024

Jennifer Wilson has been named SVP and chief marketing officer for Lowe's Companies, Inc.

Male consumers top gift card buyers

June 20, 2024

The male consumer is the primary gift card buyer in the U.S. for the first time, according to a Blackhawk Network research report on consumer gift card and…

Biggest Buc-ee’s opens in Texas

June 19, 2024

The largest Buc-ee's travel center opened for business this month and it's in Luling, Texas.

5 Sephora stores debuting at Tanger centers

June 18, 2024

Tanger, an outlet and open-air retail shopping operator, will bring five more Sephora stores to its shopping centers this year.

Easy product discovery influences brand perception

June 11, 2024

Finding products in easy fashion has the strongest impact on the perception of a brand, according to the fourth annual Coveo Commerce Industry Report.

Fun.com leader shares customer experience, engagement strategies

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovator podcast, Dianna Lyngholm, director of creative services and e-commerce at Fun.com, talks with…

Wawa breaks ground on 1st Ohio store

June 11, 2024

Wawa has broken ground on its first Ohio store. The convenience retail store chain, which operates more than 1,050 locations in eight states and D.C., will…

Spirit Halloween already hiring for spooky season

June 10, 2024

Spirit Halloween is hiring 50,000 seasonal employees ahead of the spooky season store openings which number more than 1,500 retail locations in the U.S. and…

Costco book sales will be holiday sale season only

June 7, 2024

Costco plans to stop selling books all year and will instead limit sales to the holiday sales season.

GivexEngageAI Offers New Engagement Strategies

Restaurants need to offer unique selling propositions and exceptional customer service. Loyalty programs, personalized marketing, and consistent customer…

Presented by RetailCustomerExperience.com

Customer satisfaction and loyalty: The key to theme park success

Ultimately, every aspect of the theme park experience should be designed to maximize customer satisfaction. From creating engaging attractions to extending the…

Pet vending machine ignites debate in China

June 3, 2024

The sale of live animals, such as cats and dogs, via a vending machine has ignited debate in China, according to a Turkmenportal report.

Motel 6 taps Garfield as Chief Pet Officer

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Motel 6 is all about providing a rewarding hospitality experience for traveling pet owners, pets and those who are big Garfield fans.

Automated Retail Changing the Shopping Experience

Automated retail, characterized by self-service kiosks and intelligent vending machines, is redefining the traditional shopping experience. This technology not…

Presented by RetailCustomerExperience.com

Diamonds and data: The modern retailer's guide to customer engagement

by Nick Gurney — General Manager, Rain Retail Software

As retailers witness growth, propelled by emerging trends and a shifting landscape, they face the need to adapt and innovate.

Levi’s opens Bengaluru, India store

May 30, 2024

Levi's has opened a store in the Nexus Mall, in Bengaluru, India.