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Marketing News & Media

Campari VP talks Gen Z consumer, value of authenticity in retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Focusing on Gen Z is crucial as the generation is setting trends that influence broader consumer behavior, according to Andrea Sengara, VP of marketing at…

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Digital kiosks provide info, selfie camera for Detroit residents, tourists

July 29, 2024

Interactive kiosks scattered throughout Detroit are providing information for residents and tourists, according to a Detroit Free Press report.

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Questions marketers need to answer before choosing a GenAI partner

by Cindy Chen — Co-founder, FancyTech

Marketers should ask a series of questions about how they want to use AI before deciding on a partner. The answers will provide clarity needed to use AI…

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Why independent retail stores are gateway to powerful multicultural consumers

by Kristy Day — Vice President of Advertising Strategy and Sales, NRS Digital Media

Multicultural consumers have impressive spending power in the U.S. In today's diverse and rapidly evolving market, understanding and engaging these audiences…

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Target leaders take on new roles

July 24, 2024

Several Target leaders have been named to new roles as part of its growth strategy.

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Coach debuts in metaverse

July 23, 2024

Coach is now in the metaverse as the luxury retail brand has launched its Spring 2024 collection on the social platform Zepeto as well as in the Roblox realm.

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Adobe: Amazon sets Prime Day sales event record

July 22, 2024

Amazon's two-day Prime Day was a record setter, according to Adobe analysis, with a two-day total of $14.2 billion representing a 11% year-over-year increase.

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Foot Locker enhances rewards programs, upgrades mobile app

July 19, 2024

Foot Locker has debuted an enhanced FLX Rewards program and is upgrading its mobile app.

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Grubhub teams with Albertsons on delivery partnership

July 19, 2024

As part of a new partnership between food order and delivery service Grubhub and the Albertsons Companies, nearly 1,800 Albertsons brand stores in 34 states…

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BJ’s launching stores in NJ, NC come 2025

July 18, 2024

BJ's Wholesale Club is opening locations in New Jersey and North Carolina in early 2025.

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Most US shoppers can’t afford retail subscriptions

July 17, 2024

As retailers adopt subscription programs to offer deals, a survey reveals two-thirds of U.S. shoppers can't afford all their subscriptions.

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Toys R Us debuts global holiday that’s all about play

July 17, 2024

Toys "R" Us has declared July 20 as Toys "R" Us Play Day with celebrations taking place online and at Toys "R" Us locations across the globe.

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Kohl’s now home to Babies R Us in NJ stores

July 16, 2024

Babies R Us is moving into 200 Kohl's locations and the retailers expect the shops will be up and running in time for the busy holiday sales timeframe.

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How to collect, analyze and act on customer feedback

by Smitha Baliga — CEO/CFO, TeleDirect Communications

Customer feedback is an immensely helpful tool but are you utilizing it to its full potential?

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Best Buy debuts 1st Express store in Canada

July 11, 2024

The first of 167 small-footprint Best Buy stores, called Best Buy Express, has opened in Canada.

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Costco increasing membership fees come September

July 11, 2024

Costco will increase its membership fees as of September 1, impacting 52 million members.

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How smart retailers are creating frictionless shopping experiences

by Sajid Mohamedy — EVP, Growth & Delivery, Nisum

When brands are initially transparent with customers, they build trust-based relationships. Loyalty programs are an ideal bridge to communicate data principles…

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Sam's Club product chief: Members are at the heart of every decision

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Sam’s Club interim Chief Product Officer Todd Garner shares how the wholesaler is transforming the customer journey and why members are front and center with…

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Target kicks off Target Week sales event

July 9, 2024

Target has kicked off another Target Circle Week sales event, running through July 13, boasting savings of up to 50% off thousands of items.

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Foot Locker debuts enhanced FLX Rewards program

July 9, 2024

Foot Locker has enhanced its FLX Rewards program and will be upgrading its mobile app as part of the brand's quest to drive profitable growth.

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