Spirit Halloween already hiring for spooky season

June 10, 2024

Spirit Halloween is hiring 50,000 seasonal employees ahead of the spooky season store openings which number more than 1,500 retail locations in the U.S. and…

Costco book sales will be holiday sale season only

June 7, 2024

Costco plans to stop selling books all year and will instead limit sales to the holiday sales season.

GivexEngageAI Offers New Engagement Strategies

Restaurants need to offer unique selling propositions and exceptional customer service. Loyalty programs, personalized marketing, and consistent customer…

Presented by RetailCustomerExperience.com

Customer satisfaction and loyalty: The key to theme park success

Ultimately, every aspect of the theme park experience should be designed to maximize customer satisfaction. From creating engaging attractions to extending the…

Pet vending machine ignites debate in China

June 3, 2024

The sale of live animals, such as cats and dogs, via a vending machine has ignited debate in China, according to a Turkmenportal report.

Motel 6 taps Garfield as Chief Pet Officer

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Motel 6 is all about providing a rewarding hospitality experience for traveling pet owners, pets and those who are big Garfield fans.

Automated Retail Changing the Shopping Experience

Automated retail, characterized by self-service kiosks and intelligent vending machines, is redefining the traditional shopping experience. This technology not…

Presented by RetailCustomerExperience.com

Diamonds and data: The modern retailer's guide to customer engagement

by Nick Gurney — General Manager, Rain Retail Software

As retailers witness growth, propelled by emerging trends and a shifting landscape, they face the need to adapt and innovate.

Levi’s opens Bengaluru, India store

May 30, 2024

Levi's has opened a store in the Nexus Mall, in Bengaluru, India.

Newegg launches customer membership program

May 29, 2024

Newegg, an electronic e-commerce retailer, has launched Newegg+, a free customer membership program offering free shipping, first access to new products and…

Woof Gang Bakery & Grooming expands in the Midwest

May 28, 2024

Woof Gang Bakery & Grooming, a pet care brand, has opened its first location in Illinois, in Naperville. As part of its expantion into the Midwest. The…

Walmart, Pawp team on telehealth pet service

May 28, 2024

Walmart's Walmart+ membership program is launching a pet telehealth benefit in collaboration with Pawp that will around the clock virtual access to…

Don’t silo your customer experience: 3 tips for utilizing digital engagement tools

by Shekar Raman — CEO and Co-Founder, Birdzi

As the retail industry races to implement the latest digital engagement tools, it’s easy to lose sight of the entire customer experience.

At Monster Mini Golf customer experience is all about fun

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

At Monster Mini Golf customers find fun no matter what their age as the entertainment center provides experiences for the entire family. CEO Chris King will be…

Thriving in the new e-commerce landscape: 4 trends shaping customer experience

by Chris Timmer — Chief Executive Officer, Linnworks

Retailers are collaboratively working with sellers to strategically target specific buyers across websites and channels. This involves a coordinated effort to…

Hospitality loyalty rewards portfolios expanding

May 22, 2024

Hotels are expanding the opportunities available to loyalty members, likely in response to increased competition and desire to grow direct bookings and capture…

Target drops prices on thousands of products

May 21, 2024

Target is lowering regular prices on about 5,000 frequently shopped items over the course of this summer.

Wayfair opening 1st ever physical store May 23

May 17, 2024

Wayfair is moving from being an online retailer to being an omnichannel retailer in launching its first physical brand store location.

HomeGoods launches camp for passionate fans

May 16, 2024

HomeGoods has launched a HomeGoods Finder's Camp, a weekend getaway for passionate brand fans that promises to be as exciting as a trip to a HomeGoods store.

Target’s dealworthy: Why it's not hitting the right notes

by Stefan Hajek — ECD, Designit

Target has launched a new owned brand, dealworthy — a discount in-house brand. An obvious response to the current drop in spending resulting from more recent…