Ulta Beauty pilots smart vending for in-store product discovery experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Ulta Beauty is testing a next-gen in-store sampling program via SOS smart vending machines that provides guests with easy and fast product discovery.

Target reintroducing Target Circle loyalty program in April

March 8, 2024

Target is reintroducing its guest loyalty program, Target Circle, on April 7 with the goal to provide an easier and more personalized shopping experience.

How shoppable ads protect and streamline the retail customer journey

by Rae Marie Guimond — Director of Strategy and Business Development, PriceSpider

Eliminating friction points is key to driving online sales, and one of the best ways to do so is with shoppable ads.

Gaps happening between loyalty membership, consumer shopping behavior

March 6, 2024

There are gaps between loyalty memberships and the desired behavioral shifts retailers hope to gain from loyalty programs, according to an Upside report.

British department store taps Aptos to drive personalization, customer interaction

March 4, 2024

Liberty, a British department store, is renewing its partnership with Aptos, a unified commerce solution provider, to deploy the latest iterations of Aptos…

Amazon, T.J. Maxx, Walmart lead in customer loyalty

February 29, 2024

Amazon, T.J. Maxx and Walmart are the top three retailers respectively when it comes to customer and brand loyalty.

When it comes to loyalty consumers all about experience, service, perks

February 23, 2024

While a great product is the top reason consumers love a brand, customer service, loyalty programs and experience still have the top impact on whether a…

Choice Hotels taps Tesla for EV charging effort

February 21, 2024

Choice Hotels International has partnered with Tesla to offer Tesla Universal Wall Connectors to participating Radisson, Cambria, Comfort, Country Inn &…

Text messaging driving consumer purchases

February 20, 2024

When it comes to brand text messaging it seems consumers are paying attention — 75% report that SMS from brands routinely drive them to make a purchase and…

Walmart to debut EV charging stations

February 20, 2024

Walmart will introduce EV charging stations as part of its new and remodeled stores, John Furner, president and CEO, said in a recent company announcement.

Getting loyalty right

February 20, 2024

Industry veterans will offer invaluable insights on building successful loyalty programs, doing loyalty right (IHOP, Potbelly, The European Pizza Company) and…

5 must-haves for your brand's loyalty program

Consider these five points when developing a winning loyalty program. Also find out where you can promote your brand's loyalty program for free.

Majority of consumers joining loyalty programs

February 16, 2024

A hefty number, 85%, of consumers are joining loyalty program and gift cards are fast becoming the ticket to driving customer loyalty.

The Rise of Social Commerce: How Retailers Can Leverage Social Media

Explore social commerce and how retailers can leverage it to their advantage with Star Micronics' ecommerce and online ordering hardware.

Online boutique drives personalization with the help of AI

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Tuckernuck, a boutique clothing and accessories e-tailer, tapped Movable Ink, an AI-driven content personalization platform, to give customers what they want.

7-Eleven acquiring 204 stores from Sunoco LP

February 8, 2024

7-Eleven Inc. will acquire 204 stores from Sunoco LP, including Stripes convenience stores and Laredo Taco Co. restaurants.

Partner Tech USA CEO shares customer engagement philosophy

Sandra Hsia, CEO of Partner Tech USA, shares insight on the company’s customer engagement strategy, its holographic touch innovation and its AI-based powered…

Rocky’s Ace Hardware expands footprint

February 7, 2024

Rocky's Ace Hardware, a family-owned Ace Hardware dealer, is acquiring two Massachusetts stores and will grow to 50 locations across nine states.

Bluefin chief talks customer-centric strategy, retail product offerings

Frank Pisano, CEO at Bluefin, a longtime digital signage veteran, shares insight on his first year at the helm, Bluefin’s customer-built strategy and the…

Buc-ee’s coming to Mebane, North Carolina

February 6, 2024

A Buc-ee's gas station and convenience store has got the green light to open in Mebane, North Carolina.