by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
It’s no small feat designing a store selling 800-plus varieties of the rubber duck. But Duck World succeeded using a design that is experiential and unusual.
read nowMarch 3, 2025
Walgreens and Duane Reade have joined the Grubhub network which provides on-demand delivery to customers.
read nowFebruary 27, 2025
Wayfair has debuted an AI-powered tool called Muse aimed at inspiring and personalizing the home shopping experience.
read nowFebruary 26, 2025
Vida Shoes International has expanded its partnership with Fast Simon, an AI-powered shopping optimization technology, to deliver e-commerce optimization…
read nowFebruary 25, 2025
Consumers are seeking uplifting, positive content given the divisiveness in social media and news channels.
read nowby Sumit Mahajan — Head of Consulting & Industry Sales, HGS
Here’s why and how retailers should leverage AI tools to improve efficiency and accuracy, streamline retail planning, and ultimately gain a competitive…
read nowFebruary 20, 2025
BJ's Wholesale Club has opened its first store in Kentucky and it marks the company's 250th store.
read nowFebruary 19, 2025
Giant Eagle is partnering with Grocery TV, an in-store retail media platform, to leverage Grocery TV to scale its Leap retail media network by activating…
read nowby Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this episode of the CX Innovators podcast, Nick Nickitas, general manager, local independent grocery, at Instacart, shares insight with…
listen nowFebruary 14, 2025
Hologram Media Network and Proto have launched an always-on holographic advertising network via Proto Luma devices at Simon malls nationwide.
read nowby Fiona Stevens — Director of Marketing, LoyaltyLion
Customers don’t just want good products; they want to connect with brands that share their values. Founder-led engagement — whether through education…
read nowFebruary 13, 2025
Ace Hardware has launched Ace YardRX, a subscription service for yard care.
read nowFebruary 12, 2025
CVS is testing a way for loyalty members to unlock products behind glass cabinets. The feature, known as "smart locks," is part of the chain's new Health app…
read nowFebruary 7, 2025
True Religion, a lifestyle brand, is debuting a new brand platform, called "Own Your True," during Super Bowl week.
read nowFebruary 6, 2025
The Dog Stop, a dog care brand, opened 12 locations in the U.S. and introduced services including Happy Healthy Pup memberships and enhanced care options in…
read nowby Mitsunaga Kikuchi — Founder and CEO, Shirofune
To drive genuine growth, retailers need to know which ads are generating incremental revenue, new sales strata which can be directly attributed to effective…
read nowJames Stark, retail segment leader for the Americas, and Robert Brown, solutions engineer, at Axis Communications share insight what makes Axis Communications…
Presented by Axis Communications
watch nowFebruary 5, 2025
One third of consumers view brands jumping on viral trends as an embarrassing act for the brand though 93% believe it's important for brands to stay up on…
read nowFebruary 4, 2025
When it comes to loyalty programs, rewards members want more ways to earn rewards and more ways to redeem rewards. More than half, 76%, want transactional…
read nowby Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The start of a new year is the perfect time for retailers to assess and re-evaluate customer experience strategies and where music fits into that strategy.
read now