Star Micronics Unveils the Next mC-Print3: Connectivity and Sustainability Redefined

The mC-Print31Ci and mC-Print31CBi thermal receipt printers, featuring CloudPRNT Next and Ultra-C technology, set new benchmarks in speed, efficiency, and…

ICX Summit: Experts to share tips on building customer loyalty with rewards that matter

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Top brand leaders will share insight at the upcoming ICX Summit on crafting a rewarding loyalty program that proves a win for the brand and the loyal customer.

Kohl’s now home to Babies R Us in NJ stores

July 16, 2024

Babies R Us is moving into 200 Kohl's locations and the retailers expect the shops will be up and running in time for the busy holiday sales timeframe.

How to collect, analyze and act on customer feedback

by Smitha Baliga — CEO/CFO, TeleDirect Communications

Customer feedback is an immensely helpful tool but are you utilizing it to its full potential?

Costco increasing membership fees come September

July 11, 2024

Costco will increase its membership fees as of September 1, impacting 52 million members.

How smart retailers are creating frictionless shopping experiences

by Sajid Mohamedy — EVP, Growth & Delivery, Nisum

When brands are initially transparent with customers, they build trust-based relationships. Loyalty programs are an ideal bridge to communicate data principles…

Sam's Club product chief: Members are at the heart of every decision

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Sam’s Club interim Chief Product Officer Todd Garner shares how the wholesaler is transforming the customer journey and why members are front and center with…

Target kicks off Target Week sales event

July 9, 2024

Target has kicked off another Target Circle Week sales event, running through July 13, boasting savings of up to 50% off thousands of items.

The role of robotics POS in enhancing customer engagement, connecting digital with the physical

by Ionut Vlad — Founder and CEO, Tokinomo

By focusing on innovation and personalizing the shopping experience, retailers are poised to not only align with but surpass consumer expectations, thereby…

Wayfair, Best Buy talk retail in Alorica webinar event

July 8, 2024

An exclusive live webinar event happening July 16 will feature Wayfair GM and Head of Global Customer Experience Shantanu Das and Best Buy's VP of Product…

Bob’s Stores shuttering all locations

July 3, 2024

Bob's Stores is closing down all locations and has shut down its website, according to a press release.

JCPenney CIO talks $1B customer experience strategy, building strong tech foundation

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

JCPenney CIO Sharmeelee Bala shares insight on how the retailer's $1 billion reinvestment is all about enhancing the retail customer experience and how it's…

L.L. Bean expanding US retail footprint in 2024

June 28, 2024

Retailer L.L. Bean is increasing its U.S. retail footprint this year with four store openings as part of an omnichannel growth strategy.

The 5 Best Star Receipt Printers

Discover the best Star receipt printer for your business. Star has several options suited for a variety of retail, restaurant, and hospitality locations.

Report: Amazon mulling discount store strategy

June 27, 2024

Amazon is reportedly looking to launch an online discount store site in a quest to battle back against Chinese marketplaces such as Temu and Shein.

Untuckit expands NewStore partnership

June 21, 2024

Untuckit, a men's apparel brand, is extending its partnership with NewStore.

Improving customer experience: 3 strategies to get ahead in 2024

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

No retailer needs hundreds of customer experience strategies. Here are three starting principles for building a strong CX foundation.

National Retail Solutions (NRS) Levels Playing Field for Independent Retailers with Affordable Ecommerce, etc.

Online ordering with POS-linked store Website and Shopping App, with home delivery service through DoorDash, Uber, Point Pickup, and Relay

Are retailers listening to consumers and preparing for the imminent hyper-experiential retail renaissance?

by Rhonda Hiatt — global CEO at Clear, part of M&C Saatchi

Genuine human connection and personal interactions are going to drive retail growth, innovation, and brand loyalty this year and beyond. Brands need a plan to…

Easy product discovery influences brand perception

June 11, 2024

Finding products in easy fashion has the strongest impact on the perception of a brand, according to the fourth annual Coveo Commerce Industry Report.