Retail - Specialty Stores News & Media
Mathis Home taps Blue Yonder to boost customer satisfaction via inventory planning
March 28, 2025
Mathis Home, a large independent furniture retailer, is deploying Blue Yonder's technology to improve customer satisfaction by optimizing inventory planning…
read now
CEO Chris King defines Monster Mini Golf's 'philosophy of fun' CX strategy
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
In this episode of the CX Innovators podcast,Chris King, CEO of Monster Mini Golf; shares insight on how the indoor family entertainment brand fulfills its…
listen now
Bath & Body Works debuts revamped store design
March 18, 2025
Bath & Body Works has launched a new store design called Gingham.
read now
Batteries Plus franchisee Corey Robinson named as a IFA franchisee of the year
March 14, 2025
Corey Robinson, owner of 12 Batteries Plus stores, has been named a 2024 Franchisee of the Year by the International Franchise Association.
read now
How The North Face transformed its London flagship into a digital immersive shopping experience
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
The North Face worked with Mood Media to design an in-store experience providing an escape from urban bustle. A highlight is a LED wall that serves as a…
read now
Brandon Waters named CIO at Books-A-Million
March 7, 2025
Books-A-Million has promoted Brandon Waters to the role of CIO, leading the brand's tech strategy and initiatives.
read now
Experiential design puts all the ducks in a row at Duck World
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
It’s no small feat designing a store selling 800-plus varieties of the rubber duck. But Duck World succeeded using a design that is experiential and unusual.
read now
Wayfair debuts AI-powered tool Muse for personalizing shopping experience
February 27, 2025
Wayfair has debuted an AI-powered tool called Muse aimed at inspiring and personalizing the home shopping experience.
read now
Vida Shoes taps Fast Simon tech for e-commerce optimization
February 26, 2025
Vida Shoes International has expanded its partnership with Fast Simon, an AI-powered shopping optimization technology, to deliver e-commerce optimization…
read now
Joann shuttering all store locations
February 25, 2025
Joann, a fabric and crafts retailer that announced earlier this month it was closing 500 stores, is now shuttering all of its locations.
read now
Joann will close 500 stores
February 24, 2025
Joann, a well known arts and crafts retailer, is getting ready to close more than half its stores following its second bankruptcy filing.
read now
BJ’s Wholesale Club arrives in Kentucky
February 20, 2025
BJ's Wholesale Club has opened its first store in Kentucky and it marks the company's 250th store.
read now
Honeylove modernizes production chain with Inspectorio management platform
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
The intimate apparel brand replaced a manual, disconnected system and can now enable predictive analytics and automated assessment to improve efficiency.
read now
The Dog Stop opened 12 US locations, debuted services in 2024
February 6, 2025
The Dog Stop, a dog care brand, opened 12 locations in the U.S. and introduced services including Happy Healthy Pup memberships and enhanced care options in…
read now
PetSmart deploys GreyOrange gStore platform to boost operational efficiency
February 4, 2025
PetSmart is deploying gStore, a software-as-a-solution platform from GreyOrange Inc. to gain better efficiency across the retailer's nearly 1,700 stores.
read now
Kodak Moments debuts Edge Order Station for retail photo departments
January 30, 2025
Kodak Moments, a photo products and services provider, has launched a self-service kiosk called the Edge Order Station, according to a press release. The kiosk…
read now
Verizon customer chief talks retail customer experience: It's all about personalization
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Brian Higgins, chief customer experience officer at Verizon, offers insight on Verizon’s CX strategy and what makes for a rewarding, compelling customer…
read now
It’Sugar opens candy store in New York
January 16, 2025
It'Sugar, a specialty candy retailer, has opened a store at the Galleria in Crystal Run in Middletown, New York.
read now
Batteries Plus COO talks consumer trends, customer experience strategy
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
In this episode of the CX Innovators podcast, Batteries Plus COO Jon Sica talks with RetailCustomerExperience.com Editor Judy Mottl about the brand's expansion…
listen now
Big Lots closes sale deal for several hundred stores
January 10, 2025
Big Lots Inc. has closed its sales agreement with Gordon Brothers Retail Partners that will allow Variety Wholesales Inc. to acquire between 200 and 400 Big…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
