Retail - Specialty Stores News & Media
David’s Bridal hires Elina Vilk to lead pearl marketplace
September 24, 2024
Elina Vilk has been named chief business officer at David's Bridal and will lead the retailer's Pearl by David's brand.
read now
ICX Summit: The power of customer engagement
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Neely Woodson Powell, founder and CEO of the Charleston Shoe Company, shared insight on the value customer engagement in her keynote at the ICX Summit held in…
read now
ICX Summit: How sustainability plays into the customer experience
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Shawn Nelson, founder and CEO of Lovesac, a keynote speaker at the ICX Summit, shared insight on how sustainability impacts the retail customer experience.
read now
City Furniture partners with 3D Cloud to deliver a differentiated customer experience
September 5, 2024
City Furniture is teaming up with 3D Cloud to provide customers with an engaging shopping experience and one that combines the online shopping with in-store…
read now
San Jose Sharks CX leader talks strategy, shares insights
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Stacy McGranor, CX director for Sharks Sports & Entertainment, talks…
listen now
Sam’s Club community members are co-creators in Member’s Mark brand
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
The wholesale club is engaging with its private brand fans to connect with consumers and drive improvement to products.
read now
Joann ramps up early for holiday sales with big hiring kickoff
August 13, 2024
Arts and crafts retailer Joann is kicking off hiring for the holiday sales season early and plans to hire mor than 5,000 team members for a variety of roles.
read now
Costco deploys membership scanners
August 12, 2024
Costco is using membership scanning devices at entrances that require members to scan their card by placing the barcode or QR code against the screen…
read now
UK convenience food chain taps nsign.tv to boost customer experience
August 9, 2024
The Bagel Factory, a U.K. convenience food outlet chain, is enhancing the customer experience via menu boards powered by nsign.tv's digital signage software.
read now
Etsy prepping Etsy Insider membership program
August 7, 2024
Etsy is gearing up to launch its first-ever membership program.
read now
Family Dollar partners with First Insight on merchandise strategy refinement
August 5, 2024
Family Dollar is partnering with First Insight, a voice of the customer retail solution, to refine the retailer's merchandise assortment strategy by leveraging…
read nowBetween the Flags lifestyle brand leader shares CX strategy
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Briony Oayda, managing director of Bondi Active and Between the Flags…
listen now
Fresh Value stores introduce AI-powered ammunition vending machines
July 30, 2024
Two Fresh Value grocery stores in Alabama, one in Tuscaloosa and one in Pell City, are selling gun ammunition through AI-powered vending machines.
read now
MIT designing AI-powered robot that bags groceries
July 29, 2024
MIT researchers are designing a robotic system to tackle bagging groceries.
read now
Coach debuts in metaverse
July 23, 2024
Coach is now in the metaverse as the luxury retail brand has launched its Spring 2024 collection on the social platform Zepeto as well as in the Roblox realm.
read now
Foot Locker enhances rewards programs, upgrades mobile app
July 19, 2024
Foot Locker has debuted an enhanced FLX Rewards program and is upgrading its mobile app.
read now
Footwear retailer WSS taps Aptos for mobile store experience
July 10, 2024
WSS, a footwear, apparel and accessories retailer owned by Foot Locker, is deploying the Aptos One POS across 100-plus U.S. stores.
read nowFleet Feet leader shares customer experience strategy insight
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Alex Tallman, director of retail experience and education at Fleet Feet…
listen now
Eddie Bauer eyewear collection boasts ChatGPT
June 19, 2024
Outdoor brand Eddie Bauer has debuted the Eddie Bauer Smart Eyewear collection which boasts voice access to ChatGPT, microphone and quadrasonic speakers and is…
read now
Spirit Halloween already hiring for spooky season
June 10, 2024
Spirit Halloween is hiring 50,000 seasonal employees ahead of the spooky season store openings which number more than 1,500 retail locations in the U.S. and…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
