Retail - Specialty Stores News & Media
How a robot named Tally is helping BJ's boost the customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
BJ’s Wholesale Club is leveraging Simbe’s Store Intelligence platform to boost the customer experience and provide store associates more time to assist…
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Specialty retailer showroom offers test-drive experience
March 22, 2024
Garner Appliance & Mattress has opened a Raleigh, North Carolina location boasting a showroom that lets customers test-drive appliances in a simulated…
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Frontgate launches inspirational store experience
March 21, 2024
Frontgate, a furniture brand, has debuted a retail concept featuring a collaborative in-store design studio as well as an indoor-outdoor atrium at its new…
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French lingerie brand deploys Etam Group tech for business agility
March 21, 2024
The Etam Group, an international retailer and lingerie brand in France, has deployed Precisely's Automate Studio technology to support accounts payable…
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Deli brand taps Pricer automation tech
March 20, 2024
Prezzemolo & Vitale, a high-end delicatessen brand with stores in Italy and the U.K., is deploying Pricer's in-store automation and communication tech to…
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Michaels celebrates craft creators with online marketplace
March 20, 2024
Michaels is celebrating handmade artists and creators with an online marketplace selling handmade goods and offering classes as well as how-to workshops.
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Boot Barn chief digital leader on crafting personalized experiences
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
John Hazen, chief digital officer at western wear retailer Boot Barn, shares how the company is reaching customers through multiple channels to drive a…
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Ulta Beauty pilots smart vending for in-store product discovery experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Ulta Beauty is testing a next-gen in-store sampling program via SOS smart vending machines that provides guests with easy and fast product discovery.
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Australian retailer taps Appriss Retail to cut shrink
March 6, 2024
Officeworks, a chain of office supplies stores operated under parent company Wesfarmers in Australia, is deploying Appriss Retail's Secure solution to reduce…
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Armani Group taps XY Retail for systems integration effort
February 28, 2024
The Armani Group is deploying XY Retail's unified commerce platform to integrate retail operations at Giorgio Armani, Emporio Armani, Armani Exchange and…
read nowNRS Expands Proven NYC Panic Alarm Service Nationwide with Free 3-Month Trial
The POS-integrated Panic Alarm Button is now available in stores nationwide.
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Costo hires on Kroger finance leader
February 16, 2024
Costco has named Gary Millerchip as its top finance officer, replacing CFO Richard Galanti. Millership had served in the same role for Kroger.
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How a jewelry insurer is driving customer engagement via AI
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
BriteCo, which offers jewelry and watch insurance, is tapping Generative AI to boost customer service as well as streamline company processes.
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Skechers teams with o9 for greater operations efficiency
February 5, 2024
Skechers, a footwear retailer, is partnering with o9, an AI software platform provider, to digitally transform its retail planning processes within its North…
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Carrefour debuts unattended store with vending machines
February 1, 2024
Carrefour Group, a Paris, France-based global retailer, has introduced one of its unattended grocery stores in Zaventem, Belgium, according to a report in The…
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Freshpet leverages chatbot to drive consumer trust, deeper customer relationship
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Freshpet went searching for a better way to provide a high-touch service to consumers. At the same time, the pet food brand wanted to streamline workflow…
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Creating retail omnichannel experiences for Gen Alpha
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Gen Z was the digital native consumer. Gen Alphas are digital ninjas that are early to adopt and leverage the latest tech and that means a big pivot for…
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bp taps Diebold Nixdorf as retail tech provider
January 24, 2024
Global fuel retailer bp has signed an agreement with Diebold Nixdorf Inc. to serve as a preferred global partner for operational services and retail…
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Black Rifle Coffee retail stores deploy digital signage
December 26, 2023
Black Rifle Coffee, a coffee brand that has branched into retail coffee locations, has partnered with Creative Realities, which offers digital signage, and…
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Swarovski debuts largest-ever flagship
December 14, 2023
Luxury jewelry retailer Swarovski has opened the doors to its largest ever flagship and the store is on New York's Fifth Avenue.
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