Retail - Specialty Stores News & Media
Honeylove modernizes production chain with Inspectorio management platform
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
The intimate apparel brand replaced a manual, disconnected system and can now enable predictive analytics and automated assessment to improve efficiency.
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The Dog Stop opened 12 US locations, debuted services in 2024
February 6, 2025
The Dog Stop, a dog care brand, opened 12 locations in the U.S. and introduced services including Happy Healthy Pup memberships and enhanced care options in…
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PetSmart deploys GreyOrange gStore platform to boost operational efficiency
February 4, 2025
PetSmart is deploying gStore, a software-as-a-solution platform from GreyOrange Inc. to gain better efficiency across the retailer's nearly 1,700 stores.
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Kodak Moments debuts Edge Order Station for retail photo departments
January 30, 2025
Kodak Moments, a photo products and services provider, has launched a self-service kiosk called the Edge Order Station, according to a press release. The kiosk…
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Verizon customer chief talks retail customer experience: It's all about personalization
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Brian Higgins, chief customer experience officer at Verizon, offers insight on Verizon’s CX strategy and what makes for a rewarding, compelling customer…
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It’Sugar opens candy store in New York
January 16, 2025
It'Sugar, a specialty candy retailer, has opened a store at the Galleria in Crystal Run in Middletown, New York.
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Batteries Plus COO talks consumer trends, customer experience strategy
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
In this episode of the CX Innovators podcast, Batteries Plus COO Jon Sica talks with RetailCustomerExperience.com Editor Judy Mottl about the brand's expansion…
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Big Lots closes sale deal for several hundred stores
January 10, 2025
Big Lots Inc. has closed its sales agreement with Gordon Brothers Retail Partners that will allow Variety Wholesales Inc. to acquire between 200 and 400 Big…
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NBA Detroit Pistons tap AI for immersive virtual fan experience
January 9, 2025
The Detroit Pistons, an NBA team, is offering fans a unique experience way off the basketball court.
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Benuta taps Constructor platform to drive personalization strategy
January 8, 2025
Europe's largest online rug store, Benuta, has deployed Constructor's e-commerce search and product discovery platform to personalize and enhance the online…
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Hallmark gets more personal with greeting card strategy
January 6, 2025
Hallmark has launched Gift Card Greetings, featuring a physical card with a digital gift card for a more personalized gifting experience.
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Toys R Us heading to Latin-America, Caribbean
January 3, 2025
The Toys R Us and Babies R Us brands will be arriving in the Latin-America and Caribbean region in 2025.
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Ulta Beauty taps Glamlab app for virtual hairstyle experience
December 27, 2024
Ulta Beauty is using an AI app, Glamlab Hair Try On, to provide shoppers a virtual hair style experience before committing to a change in hair style or color.
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e.l.f. Cosmetics launches luxury digital shopping experience
December 19, 2024
e.l.f. Cosmetics has launched a Virtual Luxe Lounge, a digital immersive shopping experience that features a speakeasy-themed 3-D environment for shopping this…
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Shoe retailer Clarks overhauls digital, in-store platforms with big ROI rewards
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Clarks, a 200-year-old global shoe retailer, needed an IT infrastructure rehaul given a monolithic commerce platform. It made a successful digital…
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Marks & Spencer expands services contract with Diebold Nixdorf
November 22, 2024
Marks & Spencer, one of the largest retailers in the U.K., has renewed and increased the scope of its services contract with Diebold Nixdorf.
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Fleet Feet teams with Progress Retail to drive employee engagement
November 20, 2024
Fleet Feet, a specialty running retailer, has teamed up with Progress Retail, an operations and learning platform, to drive greater employee engagement and…
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At Pet Supermarket the loyalty goal goes way beyond doling out points
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Pet Supermarket has updated its loyalty program to provide greater value to its 1.8 million members. The focus is on delivering a more meaningful and…
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Walmart expanding vet, grooming center locations
October 17, 2024
Walmart will open five more veterinary and grooming centers in the next month in its quest to become a dominant destination for pet owners.
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Bath & Body Works retail exec steps down
October 2, 2024
Julie Rosen, president, retail, at Bath & Body Works has stepped down from her role and will work in an advisory capacity.
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