New Walmart headquarters to bring in natural light

September 26, 2017

Walmart plans to do away with the "inefficient" current campus of its corporate headquarters — a sprawling collection of more than 20 buildings in Bentonville…

5 ways to create 'remarkable experiences'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Retail customer experience expert Doug Stephens shares five ways bankers can boost customer experience during his keynote at Networld Media Group's 2017 Bank…

Has automated retailing's time finally arrived In the US?

Paul Schlossberg, president DFW Consulting, talks automated retailing and why, despite challenges and failures, the concept just won't die.

Alipay expands to Nordic region with retailer pacts

September 25, 2017

Alipay has signed separate memorandum of understandings with Finpro (Finland), Svensk Handel (Sweden) and the Scandinavian Tourist Board, which will enable…

Avoid these 8 mistakes and be a winner in personalization

Kibo CMO Tushar Patel outlines eight very avoidable, mistakes retailers make with regards to personalization.

Outdoor recreational retailer Moosejaw now knows the full story of its customers' experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Moosejaw, a Michigan-based retailer, is tapping FullStory to get accurate insight on customer experience and boost customer service and satisfaction.

City Furniture takes digital-edge approach to enrich customer in-showroom experiences

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

City Furniture CIO/CFO Steve Wilder shares insight, lessons learned and return-on-investment from the Florida retailer's strategy to boost customer experience…

Google veterans launch smartphone activated self-serve convenience concept

September 15, 2017

Google veterans Paul McDonald and Ashwath Rajan are launching a new concept called Bodega, a 5-foot-wide pantry box filled with non-perishable convenience…

Report: Industrial display market to hit $7.26B by 2025

September 14, 2017

The global industrial display market will hit $7.26 billion by 2025 and boast an annual growth rate of 6 percent. The industrial market is using displays to…

Scientific Games tapped to deliver casino management tech for Westgate Las Vegas

September 14, 2017

Scientific Games Corp. has signed an agreement with Westgate Las Vegas Resort & Casino to deploy its suite of casino management system products and…

Get ready for the advent of 'v-commerce'

September 14, 2017

Customers will embrace virtual reality in shopping by customizing products and designing rooms and shopping with friends across the world.

Venmo tackles e-commerce payments with Williams-Sonoma pact

September 14, 2017

Venmo wants to get itself involved in e-commerce and has struck a deal with Williams-Sonoma to let users of the mobile P2P app buy or split gifts across all…

Alipay saunters down the runway with Rebecca Minkoff partnership

September 14, 2017

Fashion retailer Rebecca Minkoff is partnering with Alipay to enable Chinese tourists to make mobile payments with Alipay Wallet at all Rebecca Minkoff…

4 strategies to build your business' long-term health

David Boone, EVP, U.S. card partnerships and shared services at TD Bank, offers insight on why it's a good time for retailers to invest in the long-term health…

The road to retail salvation is personal and predictive

Gordon White, general manager Americas, The Social Client (a company of Acticall Sitel Group), provides three elements retail brands need to keep in mind if…

A shopper marketing conundrum: Providing a personalized mobile experience at scale

Matt McGinty, chief revenue officer, Fiksu DSP, provides insight on why targeting shoppers via mobile, based on their shopping habits, can improve the…

Nike live design experience custom builds shoes in under 90 minutes

September 8, 2017

Nike Makers' Experience merges digital design with traditional shoe making, allowing consumers to try on shoes, then have the shoes made for them on the spot…

First Data sending mobile POS devices to help retailers hit by Hurricane Harvey

September 7, 2017

First Data is sending free mobile payment devices to Houston in a move to help retailers and businesses get back up and running as soon as possible following…

Miami Marlins teams up with Intermedia Touch for video wall

September 6, 2017

The Miami Marlins, a professional baseball team, recently partnered with Intermedia Touch to install a 4 by 4 video wall to its press conference room. The…

Kagan: Poor checkout experience hurts retail brand

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan offers up his view on retail winners and losers and what the changing customer expectations are starting to demand from retail stores.