Meijer hops on scan-and-pay bandwagon

April 23, 2018

Meijer is the latest supermarket chain to jump on the shop-and-scan bandwagon and will roll out the technology to all its stores by the end of the summer…

Mobile scan-and-go shopping: Future of retail is on

Julian Wallis, retail director at Rambus, believes that retailers that invest in the right in-store digital initiatives will be able to separate themselves…

Walmart building, remodeling and tapping interactive displays

April 19, 2018

Walmart is building 20 new stores and remodeling hundreds of existing locations, mostly in Florida and Texas, with new designs on everything from aisle layout…

Amazon offering in-home gadget service

April 19, 2018

On the heels of announcing a partnership with Best Buy to sell its Fire-enabled televisions, Amazon is reportedly also setting up its own 'Geek Squad…

Amazon partners with Best Buy on Amazon Fire TV strategy

April 19, 2018

Amazon is partnering with Best Buy in an exclusive agreement to sell its Amazon Fire smart televisions sold via Best Buy's Insignia brand and Toshiba.

Kroger, Sprouts Farmers Market on the future of the grocery store

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While e-commerce continues to expand, consumers still want to visit the store for fresh food. Supermarkets need to find ways to improve the in-store shopping…

Intel's Christie Rice talks customer experience, digital innovations

by Christopher Hall — director, ICX Association

The ICX Association sat down with Intel’s Christie Rice, worldwide global digital signage and interactive kiosk segment director for the Intel's IoT Group, to…

Carvana acquisition boosts photo capabilities with 3D computer vision

April 17, 2018

Carvana, an e-commerce platform for buying used cars, has acquired fellow technology provider Car360, accelerating Carvana's 360-degree photo technology…

TGI Fridays focused on personal, genuine customer interaction

April 17, 2018

TGI Fridays is partnering with SessionM, a customer data and engagement platform, to enhance its omnichannel strategy and drive stronger connection with…

Walmart prepping hundreds of high-tech pickup towers

April 17, 2018

In the quest to provide consumers fast and easily product pick up, Walmart plans to expand its 'high-tech' pickup towers at stores. In the past year Walmart…

Why retail cashierless checkout, a.k.a. Amazon Go, faces more than a few challenges ahead

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

While Amazon preps to expand Amazon Go, its cashierless retail shopping strategy, Berkeley Research Group leader Keith Jelinek offers insight on what's ahead…

Personalization, physical-digital integration dominating retail innovation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Recognizing the need for both physical stores and e-commerce, retailers seek solutions — including self-serve kiosks — to deliver more interactive customer…

5 ways AI can do the heavy lifting in the retail customer experience

Katrina Gosek, senior director, digital customer product strategy at Oracle, explains why success in the next era of retail won't come from adding the latest…

Amazon expands Key access nationwide

April 13, 2018

Amazon's Key smart entry technology is now available nationwide and the in-home Key delivery program is available to Prime members in 37 specific cities.

RetailAI taps Mike Bristol for VP role

April 13, 2018

Mike Bristol is now vice president, personalized marketing, at Symphony RetailAI.

Watch out Amazon Go, China's BingoBox is on the move

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

BingoBox, an unmanned c-store, already has 300 locations in China, and plans to expand internationally. The project has received significant venture funding.

Apple hires on ex-Google AI chief

April 9, 2018

Google is down one artificial intelligence guru thanks to Apple.

Mall of America embracing chatbot to boost retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Mall of America's limited chatbot experience led to a more robust deployment this past holiday season and is part of the mall's overall digital technology…

4 trends retailers should be prepared for this year

Kurt Heinemann, CMO at Reflektion, shares his insight on what he expects will be the important retail trends in 2018 and beyond.

What apocalypse? Why we're going through a retail Ragnarök

Glenn Shoosmith, CEO and founder of BookingBug, says the clearest evidence that there is no retail apocalypse is the fact we're seeing some of the most…