Walmart shutters Scan&Go due to consumer disinterest

May 16, 2018

There's no more Scan&Go happening at Walmart as the top retailer has shuttered the cashierless checkout app.

How digital virtual experiences reinforce the physical environment

Bryan Laing, vice president, client service, IDL Worldwide, explains why connecting with consumers on a deeper, more personal level through physical…

Diamond retailer taps blockchain to drive transparency in customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The TrustChain, a collaborative initiative that involves IBM and a consortium of leaders in the gold and diamond industry, aims to track and authenticate…

Amazon setting up model 'smart' homes for smart device experience

May 15, 2018

The best place to try out a new technology or product is where it's going to be used and Amazon apparently believes that's the case with its smart home…

Why virtual reality is retail's 'try before you buy' engine

Rob Kendal, managing director, Yulio Technologies, explains how virtual reality technology presents a whole new way for brands, of all kinds,to offer an…

India ripe market for Amazon grocery, household product sales

May 14, 2018

Grocery items and household products will likely account for over half of Amazon's India business in the next five years and are already the largest category…

Voice search and the future of retail advertising

Wesley MacLaggan, Marin Software senior vice president of marketing, explains why voice search is set to become a major factor in advertising, particularly for…

Ulta Beauty tackles retail change by embracing change

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ulta Beauty CEO Mary Dillon says the world continues to have a need for human connection and inspiration within the retail environment and that her company…

Taco Bell's digital transformation focus of ICX Summit keynote

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Rafik Hanna, senior director, All Access, at Taco Bell will share insight on how the brand is winning big with customers due to its digital transformation…

Sephora shares tips, insight on crafting a retail customer personalization strategy

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Mary Beth Laughton, Sephora's executive vice president for omnichannel, offers up insight on making the shopping experience more personal and that while…

Baltimore airport expands retail entrepreneur support

May 3, 2018

The WI Marshall Airport in Baltimore, operated by Fraport USA, is aiming to expand its pilot LaunchPad retail entrepreneurship initiative into a full fledged…

How computer vision tech is revolutionizing brick-and-mortar retail

Trevor Sumner, CEO of PERCH Interactive, says retail needs to evolve to the point that every inanimate object interacted with can be enhanced by computer…

Pickup towers coming to Long Island Walmart stores

May 1, 2018

Two Long Island, New York-based Walmart stores are among the 500 nationwide getting the retailer’s newest delivery option — automated pickup towers.

Amazon expanding Boston tech hub, hiring on 2,000 workers

May 1, 2018

Omnichannel powerhouse Amazon is planning to expand its Boston tech hub and hire on 2,000 employees across a range of roles, from machine learning to robotics.

Study: Millennials aren't shopping like older parent generations

May 1, 2018

As millennials move into the age of having children, their shopping habits and activities are a bit different than previous consumer generations.

How Target is embracing the human touch to beat the competition

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Instead of resisting change when new competitors such as e-commerce retailers and on-demand delivery services came into the market, Target is investing in its…

The future of retail: More tech and even more human

Matt Matsui, senior vice president of products and strategy at Calabrio, says digital transformation isn't just coming — it's finally here and retailers must…

Meridian taps Amanda Jordan as senior project manager

April 25, 2018

Meridian has welcomed Amanda Jordan as senior project manager, according to a press release. Jordan brings experience in project product development in the…

Mobile pay, AI, biometrics bringing new muscle to automatic merchandising

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The National Automatic Merchandising Association trade show floor featured POS equipment tailored to a consumer who is comfortable with mobile payment, and…

Mobile wallets: What's stopping retail consumers from jumping on the bandwagon

by Will Hernandez — Editor, NetWorld Media Group

A TSYS study reveals mobile wallet users intend to use mobile payments more at brick-and-mortar retailers. But intent and actual use could vary based on a…