Why product data is key to superior customer experience

Fred de Gombert, CEO and co-founder of Akeneo, explains why product data is key to superior customer experience.

A brave new world for retail IT

Nick East, CEO, Zynstra offers insight on how retailers are utilizing IT in pursuit of two key goals – improving customer service and driving down cost.

Talking With: InfoVista's Ricardo Belmar on retail customer experience trends, tech in play

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Ricardo Belmar, senior director, worldwide enterprise product marketing at InfoVista, has been entrenched in the world of networks, technology and retail…

Home Depot enjoys robust sales

February 28, 2018

The U.S. housing boom and demand for building and repair supplies due to natural disasters helped Home Depot's sales last quarter.

Amazon buys itself some camera chip tech, claims report

February 28, 2018

Amazon has acquired a start-up, Immedia Semiconductor, which is responsible for Blink home security cameras, in what is described as a "secret bet" on energy…

Hopdoddy Burger Bar taps T3 to revamp web, mobile experience

February 27, 2018

Hopdoddy Burger Bar is revamping its web and mobile experience with the help of innovation agency T3.

Study: Consumers are spending, tapping social media, blogs for product research

February 26, 2018

A TD Bank study reveals 73 percent of consumers made a major purchase in the last year, and the biggest spenders are using social media and blogs to conduct…

Upscale Mexican store renovates with BrightSign-powered digital signage

February 23, 2018

El Palacio de Hierro, a department store chain in Mexico, recently upgraded its flagship store Al Palacio de los Palacios in Mexico City with a 60-inch LED…

3M, eyefactive debut interactive digital signage

February 23, 2018

3M and eyefactive recently teamed up to showcase interactive digital signage at Integrated Systems Europe in Amsterdam. The companies displayed touchscreens…

Amazon prepping 6 more Go stores, claims report

February 23, 2018

Amazon is getting six more Amazon Go stores ready, according to a Recode report, with some likely opening in Seattle, where the first Amazon Go store opened in…

Can you trust your implementation partner to manage scope?

Tom Schoen, president, BTM Global, explains the role of an implementation partner, what they are responsible for and why communication is critical, early on…

Kagan: How AI growth wave will transform retail

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan explains how artificial intelligence will transform the retail customer experience in the next few years and why retailers don't necessarily have to…

Wayfair, Panera push the mobile commerce experience forward

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Wayfair is hot for mobile as it's allowing the retail home furnishing seller to drive an enhanced customer experience that is proving rewarding for the bottom…

APN Outdoor puts Winter Olympics into the streets in Australia

February 16, 2018

APN Outdoor has partnered with the Australian Olympic Committee to build hype and spread information about the PyeongChang Winter Olympics from Feb. 9 to 2…

NBC Olympics taps Intersection to stream Winter games on digital screens

February 16, 2018

NBC Olympics is partnering with Intersection, a smart cities technology company, to feature PyeongChang Olympics content on thousands of digital displays in…

NBC Olympics launches Leyard video walls for Olympic Winter Games

February 15, 2018

NBC Olympics recently selected Leyard to deploy LED video walls for the XXIII Winter Olympic Games, which are currently taking place in PyeongChang, South…

Is your retail wireless network ready for the new year?

Patrick Groot Nuelend, GM of retail and transportation and logistics markets, Extreme Networks, explains why retailers must double check their network from…

Walmart tech lab buys VR startup

February 15, 2018

Walmart's technology innovation lab, called Store No 8, is buying a virtual reality startup to develop VR products for the omnichannel retailer's website and…

Williams-Sonoma hires ex-Macy's tech leader as CTO

February 14, 2018

Yasir Anwar, former CTO at Macy's, is taking on the same role at Williams-Sonoma.

Walmart Store No 8 incubator advances VR strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Walmart is fulfilling a big part of its one-year-old technology incubation strategy by buying a virtual reality startup. As a leader notes, it's just the start…