Technology NewsPresented ByToshiba Global Commerce Solutions, Inc.
Realtor tapping robots, big data to cut selling costs
August 7, 2017
REX Real Estate Exchange will be deploying robots and tapping big data technology to cut home selling costs in its new Long Island, New York office location.
read nowSephora debuting a new boutique approach
August 7, 2017
Sephora is testing a "boutique" strategy in response to the current retail climate.
read nowNuance debuts IVR to Digital for AI-driven customer engagement
August 4, 2017
The Nuance IVR to Digital will strengthen Nuance's omnichannel customer engagement platform as part of a series of cognitive and conversational AI innovations…
read nowRetailers embracing AI big time in next two years, reveals study
August 2, 2017
A hefty number of retailers, 87 percent, claim they will boost use of artificial intelligence for customer engagement strategies in the next two years.
read nowMidwest grocery chain debuts a robot named Tally
August 1, 2017
Three St. Louis-based grocery stores are participating in a six-week pilot featuring a robot, Tally, which will check aisles three times a day to ensure items…
read nowConsumers hungry for contactless checkout at Whole Foods and hope Amazon delivers
July 25, 2017
Consumers are hoping that once Amazon acquires Whole Foods, the online mega retailer will provide cashier-free checkout and a much improved grocery store…
read nowWalmart aims to monitor shoppers' facial expressions
July 21, 2017
Walmart is reportedly building new technology that will help it identify unhappy consumers standing in check-out lines.
read nowClothing retailer drives mobile shopping forward with Shopgate app platform
July 20, 2017
Texas Humor, a clothing brand focused on state pride, is using Shopgate's mobile commerce platform to build an enhanced mobile shopping app for customers.
read nowPet retailer deploys IBM MobileFirst to simplify purchase journey
July 20, 2017
The U.K.-based Pets at Home is launching Sales Assist, an IBM MobileFirst for iOS app for iPad, to drive a simpler purchase process across its 440 stores.
read nowChatbots gaining popularity with consumers, especially millennials
July 19, 2017
One quarter of U.S. consumers are using a chatbot on a daily basis, and that figure spikes to 40 percent among the millennial generation.
read nowGiant Eagle taps Symphony EYC to drive customer-centric retailing
July 19, 2017
Giant Eagle is aiming to drive customer-focused retailing via the use of Symphony EYC's solutions to gain greater customer insight and drive more personalized…
read nowFurniture retailer launches delivery tracking service
July 18, 2017
Jerome's Furniture wants its customers to know where their furniture is, and has launched a smart tracker service to provide customers insight on the delivery…
read nowVoice-controlled devices playing bigger part in consumer purchasing
July 17, 2017
Just about one in three shoppers will make a purchase through a voice-controlled device in the next year, and nearly one in five, 19 percent, made a voice…
read nowStudy: Consumers love to touch, love music, but long wait lines not so much
July 13, 2017
When it comes to brick-and-mortar shopping, a majority of U.S. consumers, 72 percent, love being able to touch, feel and try products, and the statistic jumps…
read nowSmartphones will soon beat out tablets in UK mobile spend
July 11, 2017
The smartphone will soon blow past the tablet in the U.K. when it comes to mobile shopping, with smartphones grabbing 51.5 percent of spend next year.
read nowMany consumers not feeling much of anything when shopping, claims report
June 27, 2017
More than one third of consumers are feeling nothing when shopping in the brick-and-mortar environment, although 20 percent feel "excited," during the shopping…
read nowIkea building AR app with Apple's help
June 23, 2017
When it comes to augmented reality, Apple CEO Tim Cook is a huge fan.
read nowReport: Omnichannel retailers will likely be operating one channel by 2027
June 20, 2017
If a new research report proves correct, there won't be many omnichannel retailers operating at the close of the next decade.
read nowDermstore, Calendars.com boost sales with customer segmentation platform
June 19, 2017
Calendars.com and Dermstore are enjoying a 2 percent sales boost and a 10x-lift in return on advertising spend following a deployment of Custora's Segmentation…
read now1 in 4 retail associates don't have needed tools and tech
June 19, 2017
One out of four retail store associates say they are not properly equipped with the right digital tools and tech to do their jobs, and oftentimes leave the…
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