Walmart's Jetblack catching attention of affluent

June 18, 2019

Walmart's Jetblack personal shopping offering, launched last year in New York, is grabbing so much love from consumers, there's a waiting list.

Amazon extinguishes social network Spark

June 17, 2019

Just about two years after launching its social networking platform Spark, Amazon is shuttering the network serving Amazon Prime members.

Is Amazon already back in the food delivery game?

by Cherryh Cansler — Editor, FastCasual.com

June 14, 2019

Although Amazon announced earlier this week that it was closing its 4-year-old Amazon Restaurants delivery service, it's not quite out of the food delivery…

Amazon sued over voice tech recording feature

June 14, 2019

Two class action lawsuits have been filed against Amazon regarding its Alexa voice technology, alleging the device is recording and storing children’s voices…

Amazon takes most valuable brand honors

June 13, 2019

With a value of $315.5 billion, Amazon now holds title as the world's most valuable brand, knocking Google from the top perch it held last year.

Amazon launches another Go store in New York

June 11, 2019

Amazon opened the doors to its second Amazon Go store in New York this morning at 6 a.m., and the store marks the omnichannel retailer's thirteenth Go store in…

Amazon closing down US restaurant food delivery service

June 11, 2019

Omnichannel retailer Amazon plans to close its 4-year-old Amazon Restaurants delivery service by the end of June.

Walgreens, Nordstrom tapping Narvar Concierge for product pickup, return

June 7, 2019

Walgreens Co. and Nordstrom Inc. are tapping the Narvar Concierge technology to enhance customer experience within the package pick-up and return environment.

San Francisco to get its fourth Amazon Go store

June 3, 2019

Amazon Go plans to open its fourth store, in San Francisco, according to the San Francisco Chronicle. The store will be in the financial district at the Three…

Lowe's, Crate and Barrel talk digital and in-store marketing and finding the perfect balance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Achieving the right mix of digital and in-store marketing is a major focus for home goods retailers. Leaders from Crate and Barrel and Lowe's share insights on…

Target debuts 'clean' private brand

May 3, 2019

Target's latest brand, Everspring, is a household cleaning product portfolio that is clean and natural when it comes to ingredients.

Walmart to remodel three Long Island locations

April 25, 2019

Walmart is aiming to spruce up three Long Island, New York stores, deploying grocery pickup and delivery capabilities.

Best Buy CFO moving into CEO come June

April 22, 2019

Best Buy CEO Hubert Joly will leave his role this June and become board executive chairman while CFO Corie Barry will take the helm of the electronics retailer.

Target talks digital signage, using Big Data to deliver a personalized experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How do you deliver dynamic digital signage, based on Big Data, without making customers feel uncomfortable? Target, along with industry experts, offers insight…

Giant Eagle boosting customer satisfaction with digital inventory, audit tool

April 16, 2019

Giant Eagle is launching a pilot program with Simbe Robotics featuring an autonomous shelf auditing and inventory analytics solution in the quest to boost…

Office Depot launches co-working hubs to Chicago, Dallas locations

April 15, 2019

Office Depot has opened two Workonomy Hub co-work spaces in its Lake Zurich, Illinois and Irving, Texas locations.

Retail closing, cashierless, Target strategy top most-read list in March

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The most popular news on Retail Customer Experience in March ranged from a retail brand closing to what Target's doing with fulfillment to the new retail model…

Macy's prepping 50 Backstage outlet openings

March 19, 2019

Macy's plans to open 50 of its Backstage outlets this year, inside existing stores.

Ohio Kroger Marketplaces welcome pizza outlet

March 11, 2019

The 27-unit Rapid Fired Pizza chain has partnered with The Kroger Co. to put pizza outlets in Ohio Kroger Marketplaces, a news release said. The grocery…

Top February reads: Walmart, psychology, visual analytics draw readers interest

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

February is the shortest month of the year, so it’s understandable if readers didn’t catch all the insight posted on Retail Customer Experience. To help you…