Digital signage market to grow to $26.3B, despite pandemic

June 11, 2020

Despite the current pandemic, the digital signage market is expected to reach $26.3 billion by 2027, according to a report by ResearchAndMarkets. The market…

COVID-19 impact on imports easing up, claims NRF report

June 9, 2020

While the COVID-19 impact to import is lessening, projected figures regarding imports are still below last year levels, according to a National Retail…

Self-service gains traction among consumers

June 3, 2020

A good majority of consumers, 83%, will use self-service options when available, reflecting a spike of 7% from 2019.

Following COVID-19: How coronavirus pandemic is impacting retail

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Here's the latest news on how COVID-19, the coronavirus pandemic, is impacting the retail industry from store closings to payment trends.

Consumer financial concerns not subsiding

May 27, 2020

The COVID-19 pandemic has more than a quarter of U.S. consumers worried about making payments and nearly half, 43%, are delaying large purchases given the…

Navigating the new retail experience: A world of change

by Chris Hogue — Head of Strategy and Product, LiveArea

Chris Hogue, head of strategy and product at LiveArea, explains why experimentation and flexibility is key to retail success.

Fashion, computers, health items top of mind for consumers

May 21, 2020

The advent of COVID-19 is not only changing consumer shopping habits but also what they're looking to buy, according to ViaBill research data.

April retail sales worse than March thanks to COVID-19

May 19, 2020

 March may have been a tough month for retailers, thanks to the coronavirus pandemic, but April was much worse, according to data from the National Retail…

UK OOH impressions up despite coronavirus

May 18, 2020

Despite lockdown measures still in place in the U.K., traffic rose by 4% in the country in the week of April 20 to 26, according to data from Ada, Talon's OOH…

Consumer expectations, buying habits changing due to COVID-19

May 15, 2020

Nearly 25% of consumers don't plan at dining indoor until next year and 48% don't expect their traditional leisure and travel activities to resume until 202…

COVID-19 spurring impulse spending, reveals survey

May 15, 2020

American consumers let the shopping impulse go free in the past few months with impulse spending spiking 18% during the ongoing COVID-19 pandemic.

COVID-19 re-openings bring sales growth

May 14, 2020

Retailers opening after months of being shuttered are seeing local sales growth, especially in Florida and Texas.

How COVID-19 is changing the customer experience in retail

by Ron Lutz — Chief Retail Officer, Miller Zell

Ron Lutz, chief retail officer at Miller Zell, shares insight on why retailers, as they emerge from the current state, must focus on rebuilding brand loyalty…

Moving closer to consumers in the age of social distancing

by Praful Karanth — Retail & Supply Chain Industry Advisor, SAP

Praful Karanth, retail and supply chain industry advisor, SAP, explains why retailers need to consider new ways to acquire consumer attention in ways that are…

ACI Worldwide reports surge in global e-commerce retail amid COVID-19

May 12, 2020

80% of U.S. SMBS expect long-term impact from COVID-19

May 12, 2020

A good majority of small business owners expect to be dealing with a long-term impact to the business due to COVID-19.

How the consumer mindset is shifting during COVID-19

by Brian Cluster — Director of Industry Strategy for CPG & Retail, Stibo Systems

Brian Cluster, director of industry strategy for retail, Stibo Systems, explains how COVID-19-related shelter-in-place orders are prompting consumers to shop…

Consumers trust financial institutions the most with personal info, claims report

May 4, 2020

When it comes to personal data security consumers overwhelming trust financial institutions the most. That's the prime finding of DISQO Q1 2020 report on…

Why personalizing customer experience is essential to brand building

Gordon Darling, VP, product development, ITK Solutions Group and Theodore Rose, principal, Applied Retail Transformation and special consultant to ITK, share…

Visa says contactless use surged amid COVID-19

May 1, 2020