Trends / Statistics News & Media
Navigating the new retail experience: A world of change
by Chris Hogue — Head of Strategy and Product, LiveArea
Chris Hogue, head of strategy and product at LiveArea, explains why experimentation and flexibility is key to retail success.
read now
Fashion, computers, health items top of mind for consumers
May 21, 2020
The advent of COVID-19 is not only changing consumer shopping habits but also what they're looking to buy, according to ViaBill research data.
read now
April retail sales worse than March thanks to COVID-19
May 19, 2020
March may have been a tough month for retailers, thanks to the coronavirus pandemic, but April was much worse, according to data from the National Retail…
read now
UK OOH impressions up despite coronavirus
May 18, 2020
Despite lockdown measures still in place in the U.K., traffic rose by 4% in the country in the week of April 20 to 26, according to data from Ada, Talon's OOH…
read now
Consumer expectations, buying habits changing due to COVID-19
May 15, 2020
Nearly 25% of consumers don't plan at dining indoor until next year and 48% don't expect their traditional leisure and travel activities to resume until 202…
read now
COVID-19 spurring impulse spending, reveals survey
May 15, 2020
American consumers let the shopping impulse go free in the past few months with impulse spending spiking 18% during the ongoing COVID-19 pandemic.
read now
COVID-19 re-openings bring sales growth
May 14, 2020
Retailers opening after months of being shuttered are seeing local sales growth, especially in Florida and Texas.
read now
How COVID-19 is changing the customer experience in retail
by Ron Lutz — Chief Retail Officer, Miller Zell
Ron Lutz, chief retail officer at Miller Zell, shares insight on why retailers, as they emerge from the current state, must focus on rebuilding brand loyalty…
read now
Moving closer to consumers in the age of social distancing
by Praful Karanth — Retail & Supply Chain Industry Advisor, SAP
Praful Karanth, retail and supply chain industry advisor, SAP, explains why retailers need to consider new ways to acquire consumer attention in ways that are…
read now
80% of U.S. SMBS expect long-term impact from COVID-19
May 12, 2020
A good majority of small business owners expect to be dealing with a long-term impact to the business due to COVID-19.
read now
How the consumer mindset is shifting during COVID-19
by Brian Cluster — Director of Industry Strategy for CPG & Retail, Stibo Systems
Brian Cluster, director of industry strategy for retail, Stibo Systems, explains how COVID-19-related shelter-in-place orders are prompting consumers to shop…
read now
Consumers trust financial institutions the most with personal info, claims report
May 4, 2020
When it comes to personal data security consumers overwhelming trust financial institutions the most. That's the prime finding of DISQO Q1 2020 report on…
read now
Why personalizing customer experience is essential to brand building
Gordon Darling, VP, product development, ITK Solutions Group and Theodore Rose, principal, Applied Retail Transformation and special consultant to ITK, share…
read now
BOPIS gains steam in wake of COVID-19 pandemic
April 30, 2020
Consumers are increasingly more likely to use buy online and pick-up in-store services as the COVID-19 pandemic continues in the U.S.
read now
Social distancing drives change in consumer spend
April 30, 2020
Social distancing is hurting the consumer wallet as a WalletHub study revealed that 58 million Americans were spending more while following stay-at-home…
read now
Navigating COVID-19: Hear the latest on how the pandemic's impacting the retail sector
This week brings news of a second round of federal funding for retailers struggling to stay in business during the coronavirus pandemic as well as insight from…
Presented by HP Inc.
listen now
COVID-19 highlights importance of connected experiences
by Calvin Carter — CEO, Bottle Rocket
Calvin Carter, CEO and founder of Bottle Rocket, explains why a "connected customer" strategy is now even more important than ever given COVID-19 and its…
read now
Assessing COVID-19's impact on consumer shopping, customer habits
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The global coronavirus outbreak is changing retail, and the customer experience, unlike any other industry disruption. It's also changing how consumers will…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
