Trends / Statistics News & Media
Capgemini digital retail leader shares dos, don'ts and workforce management tips
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Rich Minns, digital customer experience sector lead at Capgemini, shares his insight and expertise on how retailers should tackle the all critical customer…
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Online consumer behavior differs among generations
July 10, 2020
Online shopping during the ongoing coronavirus pandemic reveals different shopping behaviors by different generations of consumers, according to a PFS and…
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Consumers want social distancing services, reveals research
July 3, 2020
American shoppers want and expect social distancing services such as curbside pickup, local delivery and contactless payments given the ongoing COVID-1…
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Transforming brick and mortar to create personalized customer experiences
by Audwin Cash — SVP, Atrius Enterprise Solutions
Audwin Cash, SVP of Atrius Enterprise Solutions, Acuity Brands, explains how retailers are dealing with issues in brick and mortar locations never seen before.
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COVID-19: There is hope for fashion yet
by Zach Thomann
Zach Thomann, EVP and GM of PFS, believes fashion and luxury and beauty segments will rebound in the wake of the coronavarius and may even lead to more…
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A look at retail's top 7 trends
June 23, 2020
E-commerce, convenience and a changing brick-and-mortar shopping environment are among the top seven trends in retail today, according to a Deloitte report…
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NRF: Sales improvement is an encouraging sign
June 18, 2020
The bump in retail sales last month is "encouraging news," according to the National Retail Federation, and the focus now must be on keeping retail stores open…
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Some shoppers excited to get back to shopping, some are nervous
June 17, 2020
Depending on the region, U.S. consumers are either most excited to get back into retail environments while others are admittedly nervous about the prospect.
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What do Gen Z shoppers really want?
by Mike Roberts — Chief Creative Officer, Green Room Design
Mike Roberts, chief creative officer at Green Room Design, a brand and retail consultancy, maps out what Gen Z consumer are all about and the experience design…
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Retail sales on very healthy rebound track
June 17, 2020
Federal figures regarding retail sales reveal consumers are busy, busy, busy shopping at this point in the wake of the coronavirus pandemic.
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Digital signage market to grow to $26.3B, despite pandemic
June 11, 2020
Despite the current pandemic, the digital signage market is expected to reach $26.3 billion by 2027, according to a report by ResearchAndMarkets. The market…
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COVID-19 impact on imports easing up, claims NRF report
June 9, 2020
While the COVID-19 impact to import is lessening, projected figures regarding imports are still below last year levels, according to a National Retail…
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Self-service gains traction among consumers
June 3, 2020
A good majority of consumers, 83%, will use self-service options when available, reflecting a spike of 7% from 2019.
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Following COVID-19: How coronavirus pandemic is impacting retail
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Here's the latest news on how COVID-19, the coronavirus pandemic, is impacting the retail industry from store closings to payment trends.
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Consumer financial concerns not subsiding
May 27, 2020
The COVID-19 pandemic has more than a quarter of U.S. consumers worried about making payments and nearly half, 43%, are delaying large purchases given the…
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Navigating the new retail experience: A world of change
by Chris Hogue — Head of Strategy and Product, LiveArea
Chris Hogue, head of strategy and product at LiveArea, explains why experimentation and flexibility is key to retail success.
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Fashion, computers, health items top of mind for consumers
May 21, 2020
The advent of COVID-19 is not only changing consumer shopping habits but also what they're looking to buy, according to ViaBill research data.
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April retail sales worse than March thanks to COVID-19
May 19, 2020
March may have been a tough month for retailers, thanks to the coronavirus pandemic, but April was much worse, according to data from the National Retail…
read nowUK OOH impressions up despite coronavirus
May 18, 2020
Despite lockdown measures still in place in the U.K., traffic rose by 4% in the country in the week of April 20 to 26, according to data from Ada, Talon's OOH…
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Consumer expectations, buying habits changing due to COVID-19
May 15, 2020
Nearly 25% of consumers don't plan at dining indoor until next year and 48% don't expect their traditional leisure and travel activities to resume until 202…
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