Trends / Statistics News & Media

BOPIS gains steam in wake of COVID-19 pandemic

April 30, 2020

Consumers are increasingly more likely to use buy online and pick-up in-store services as the COVID-19 pandemic continues in the U.S.

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Social distancing drives change in consumer spend

April 30, 2020

Social distancing is hurting the consumer wallet as a WalletHub study revealed that 58 million Americans were spending more while following stay-at-home…

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Navigating COVID-19: Hear the latest on how the pandemic's impacting the retail sector

This week brings news of a second round of federal funding for retailers struggling to stay in business during the coronavirus pandemic as well as insight from…

Presented by HP Inc.

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COVID-19 highlights importance of connected experiences

by Calvin Carter — CEO, Bottle Rocket

Calvin Carter, CEO and founder of Bottle Rocket, explains why a "connected customer" strategy is now even more important than ever given COVID-19 and its…

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Assessing COVID-19's impact on consumer shopping, customer habits

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The global coronavirus outbreak is changing retail, and the customer experience, unlike any other industry disruption. It's also changing how consumers will…

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COVID-19 will bring lasting innovation to retail

by Paul Chapuis — CEO, OnQ

Paul Chapuis, CEO, OnQ, takes stock of the current retail environment and shares his insight on how shopper behavior will evolve over time in response to…

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COVID-19 pandemic drives e-commerce upward big time

April 21, 2020

The ongoing global COVID-19 pandemic, which has shuttered businesses and forced most to self-isolate, is having a huge impact on e-commerce activity.

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Diebold Nixdorf retail expert: It's time to give customers their time back

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Retailers are shifting operating models, and it began well before COVID-19 shuttered stores, and will continue once the retail industry is back and running at…

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Deloitte strategy experts: Cloud services bode big rewards for retail segment

by David Linthicum, chief cloud strategy officer and Jerry Hoberman, principal, Deloitte Consulting LLP, Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Deloitte Consulting LLP's Chief Cloud Strategy Officer, David Linthicum, and Jerry Hoberman, principal, share insight on how and why cloud adoption and…

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Kohl's extends temporary closure timeframe in light of COVID-19

April 1, 2020

Calling it "unprecedented times," Kohl's is extending the timeframe of its temporary store closures given the ongoing and expanding COVID-19 outbreak in the…

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Can your retail store survive 2020?

by Bruce Hakutizwi — Director of Dynamis, BusinessesForSale.com

Bruce Hakutizwi, USA and international manager for BusinessesForSale.com, believes retail hasn’t died but just transformed. And, while brick-and-mortar stores…

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The new convenience store battlefront: The checkout line

by Gavin Bisdee — vp global marketing, Zynstra

Gavin Bisdee, vice president of global marketing, Zynstra (a NCR company), shares insight on how frictionless checkout opportunities are becoming more…

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Bath and Body Works shutting stores due to COVID-19 outbreak

March 18, 2020

Bath and Body Works is the latest retailer to close stores in response to the COVID-19, the coronavirus pandemic.

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Coronavirus impacting retail sales, claims study

March 16, 2020

The COVID-19 coronavirus pandemic is impacting consumer shopping behavior, purchase decisions and retail sales, according to a First Insight study.

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Uncovering the factors changing the face of retail

by Rebecca Steele — Content Marketing Manager, PFS

Rebecca Steele, content marketing manager at PFS, explains why an adaptive and agile mindset is the way to get ahead in the digital age and a constantly…

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Modells heads into Chapter 11

March 13, 2020

Modell's Sporting Goods, founded in 1889, has filed for bankruptcy protection due to millions of dollars of debt and poor retail sales.

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Apple shutters Italy stores due to COVID-19

March 12, 2020

All 17 Apple Store retail locations are being closed indefinitely in response to the coronavirus pandemic.

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Walmart piloting health centers as part of retail supercenter

March 9, 2020

Walmart Health is the latest retail initiative from the country's biggest retailer and if two current pilot programs, both in Georgia, prove successful Walmart…

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Seasonal hiring remains a challenge for retailers

March 6, 2020

One in three retail stores were likely understaffed during the 2019 holiday season as just 33% of retail hiring managers report having adequate headcount to…

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Mobile wallet use to overtake credit cards

March 4, 2020

Mobile wallet use is beginning to take off in the U.S. and will overtake credit cards as the leading form of online payment, according to a report from FIS.

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