Trends / Statistics News & Media
COVID-19 will bring lasting innovation to retail
by Paul Chapuis — CEO, OnQ
Paul Chapuis, CEO, OnQ, takes stock of the current retail environment and shares his insight on how shopper behavior will evolve over time in response to…
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COVID-19 pandemic drives e-commerce upward big time
April 21, 2020
The ongoing global COVID-19 pandemic, which has shuttered businesses and forced most to self-isolate, is having a huge impact on e-commerce activity.
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Diebold Nixdorf retail expert: It's time to give customers their time back
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retailers are shifting operating models, and it began well before COVID-19 shuttered stores, and will continue once the retail industry is back and running at…
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Deloitte strategy experts: Cloud services bode big rewards for retail segment
by David Linthicum, chief cloud strategy officer and Jerry Hoberman, principal, Deloitte Consulting LLP, Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Deloitte Consulting LLP's Chief Cloud Strategy Officer, David Linthicum, and Jerry Hoberman, principal, share insight on how and why cloud adoption and…
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Kohl's extends temporary closure timeframe in light of COVID-19
April 1, 2020
Calling it "unprecedented times," Kohl's is extending the timeframe of its temporary store closures given the ongoing and expanding COVID-19 outbreak in the…
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Can your retail store survive 2020?
by Bruce Hakutizwi — Director of Dynamis, BusinessesForSale.com
Bruce Hakutizwi, USA and international manager for BusinessesForSale.com, believes retail hasn’t died but just transformed. And, while brick-and-mortar stores…
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The new convenience store battlefront: The checkout line
by Gavin Bisdee — vp global marketing, Zynstra
Gavin Bisdee, vice president of global marketing, Zynstra (a NCR company), shares insight on how frictionless checkout opportunities are becoming more…
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Bath and Body Works shutting stores due to COVID-19 outbreak
March 18, 2020
Bath and Body Works is the latest retailer to close stores in response to the COVID-19, the coronavirus pandemic.
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Coronavirus impacting retail sales, claims study
March 16, 2020
The COVID-19 coronavirus pandemic is impacting consumer shopping behavior, purchase decisions and retail sales, according to a First Insight study.
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Uncovering the factors changing the face of retail
by Rebecca Steele — Content Marketing Manager, PFS
Rebecca Steele, content marketing manager at PFS, explains why an adaptive and agile mindset is the way to get ahead in the digital age and a constantly…
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Modells heads into Chapter 11
March 13, 2020
Modell's Sporting Goods, founded in 1889, has filed for bankruptcy protection due to millions of dollars of debt and poor retail sales.
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Apple shutters Italy stores due to COVID-19
March 12, 2020
All 17 Apple Store retail locations are being closed indefinitely in response to the coronavirus pandemic.
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Walmart piloting health centers as part of retail supercenter
March 9, 2020
Walmart Health is the latest retail initiative from the country's biggest retailer and if two current pilot programs, both in Georgia, prove successful Walmart…
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Seasonal hiring remains a challenge for retailers
March 6, 2020
One in three retail stores were likely understaffed during the 2019 holiday season as just 33% of retail hiring managers report having adequate headcount to…
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Mobile wallet use to overtake credit cards
March 4, 2020
Mobile wallet use is beginning to take off in the U.S. and will overtake credit cards as the leading form of online payment, according to a report from FIS.
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Gen Z bank customers want latest tech with traditional support channels
March 3, 2020
The Gen Z banking consumer wants fast service, the latest tech as well as access to store reps, phone support and are more likely to visit branches than user…
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Marketers going omnichannel to drive customer engagement
February 26, 2020
A majority of retail marketers, 88%, are shifting from traditional campaign strategies to more omnichannel activities and 84% now have high visibility into…
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Why immersive is a key word in today's retail environment
by Steve Hastings — Founder & Executive Planning Director, isobel
isobel Founder and Executive Planning Director Steve Hastings explains why he believes the I think the keyword for retail in the future is immersive.
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TD Bank retail leader talks payment innovation, POS transformation
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Mike Rittler, general manager of retail card services and personal lending at TD Bank, shares his insight on trends, transformative innovation and how the…
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How physical retail provides opportunities for consumer outreach
by Marci Weisler — Chief Commercial Officer, Vengo
Marci Weisler, chief commercial officer, Vengo, takes a look at how the customer journey has changed, the role retail plays in the journey and what 2020 holds…
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