December 31, 2015
One of New York City’s Times Square retail icons closed its doors this week, with children and adults alike not feeling very jolly about the prospect of never…
read nowDecember 30, 2015
Phablets made a big comeback in the gift giving season which proved lucrative for Apple as the year comes to an end.
read nowDecember 29, 2015
The retail holiday sweet spot was furniture purchases as consumers were in a jolly mood to shop, with overall spending jumping 7.9 percent over last year and…
read nowDecember 24, 2015
If you whip out your smartphone during the holiday meals at least half the table will likely be annoyed unless you're doing photo snapping.
read nowDecember 23, 2015
Gift cards are a popular retail consumer focus this holiday season but they’re also a last-minute gift purchase before the big day.
read nowDecember 22, 2015
Staples isn’t likely to get the gift it was hoping for this holiday season: federal approval of its move to merge with competitor Office Depot.
read nowDecember 22, 2015
Amazon takes top rank in early holiday consumer spending.
read nowDecember 21, 2015
The retail segment is hoping more than a few procrastinators will be out and about Christmas Eve and expanding hours to accommodate the last-minute consumer…
read nowDecember 21, 2015
Increasing demand from the craft brewing retail segment is driving U.S. hop production upward.
read nowDecember 18, 2015
The warmer than usual temperatures during the holiday season isn't likely making retailers very jolly.
read nowDecember 18, 2015
Whether free shipping offers a competitive edge for retailers is a bit murky as the incentive is now pretty much an expected consumer benefit.
read nowDecember 17, 2015
Retail consumers aren't very patient with slow loading online stores and are using their smartphones more than tablets this year when it comes to online…
read nowDecember 17, 2015
The top retail sales days of the holiday season reflect increasing consumer adoption and reliance on smartphone and mobile device use, according to a new…
read nowDecember 16, 2015
One big buzz word in retail customer experience this year is the term ‘millennial’ and a big industry trend is the focus retailers are engaging to capture the…
read nowDecember 15, 2015
A look at what some experts expect to happen going forward in retail customer experience and relationship management.
read nowDecember 11, 2015
With just two weeks til the big holiday, a new report reveals retail consumers will be hitting local shopping centers to finish last-minute gift-buying and…
read nowDecember 8, 2015
Mobile devices accounted for more than 50 percent of shopping traffic on Black Friday and 40 percent of Cyber Monday traffic.
read nowDecember 8, 2015
Sears is banking big on mobile shopping this holiday season and has upgraded its app with new features and offering mobile in-store consumers free shipping.
read nowDecember 7, 2015
Grabbing the millennial shopper's attention requires a strategy, a commitment and the right technology.
read nowDecember 7, 2015
Cyber Monday not as super as expected but shopping still spiked over last year's figures.
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