News & Media From Judy Mottl
Capgemini digital retail leader shares dos, don'ts and workforce management tips
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Rich Minns, digital customer experience sector lead at Capgemini, shares his insight and expertise on how retailers should tackle the all critical customer…
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Webinar offers insightful strategy for retailers in the 'new normal' of business
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A free on-demand informative webinar, sponsored by LogMeIn, offers critical insight for retailers getting back to business in the wake of COVID-19.
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Following COVID-19: How coronavirus pandemic is impacting retail
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Here's the latest news on how COVID-19, the coronavirus pandemic, is impacting the retail industry from store closings to payment trends.
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Don't miss: Live webinar focuses on the digital screen strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retailers, in the quest to grab customers' attention and engage, need to know if digital screens are doing a good job as content placement, data and design are…
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Why retailers should embrace augmented reality in the wake of COVID-19
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Vertebrae Founder and CEO Vince Cacace shares insight on why and how retailers, battling through the coronavirus pandemic sales environment, should put AR at…
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Don't Miss: Live webinar on how retailers can be competitive in the new normal
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retailers are facing a slew of challenges are they slowly begin re-opening in the wake of COVID-19, the coronavirus pandemic. Get expert insight from LogMeIn…
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Building customer loyalty in the post COVID-19 retail environment
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Peter Paine, head of retail partnerships at Cover Genius, shares tactics for retailers striving to get back to business in the wake of COVID-19 and explains…
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Big adapting ahead for retailers striving to succeed in post-COVID-19
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
COVID-19 is transforming retail in unprecedented fashion and moving forward the customer experience will be transformed as well. Keith Jelinek, managing…
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Retail customer personalization requires commitment and perseverance
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The quest to personalize the customer experience isn't easy and it can't be done in quick fashion. But Garin Hobbs, a director at Iterable, which has worked…
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Assessing COVID-19's impact on consumer shopping, customer habits
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The global coronavirus outbreak is changing retail, and the customer experience, unlike any other industry disruption. It's also changing how consumers will…
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Diebold Nixdorf retail expert: It's time to give customers their time back
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retailers are shifting operating models, and it began well before COVID-19 shuttered stores, and will continue once the retail industry is back and running at…
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Deloitte strategy experts: Cloud services bode big rewards for retail segment
by David Linthicum, chief cloud strategy officer and Jerry Hoberman, principal, Deloitte Consulting LLP, Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Deloitte Consulting LLP's Chief Cloud Strategy Officer, David Linthicum, and Jerry Hoberman, principal, share insight on how and why cloud adoption and…
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COVID-19: How retailers can overcome the challenges of a pandemic
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Mike Rittler, head of retail card services at TD Bank, shares insight on what the coronavirus event is doing to the small and large retailer and how businesses…
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COVID-19: Retailers closing stores for worker, customer safety
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A growing number of retailers and brands are temporarily closing locations but will continue to pay workers through the closure period.
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Vntana founder talks AR, VR, XR and delivering a digital experience into the real world
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Vntana Founder and CEO Ashley Crowder sees a big future ahead for AR and VR what she calls XR technology and the quest to provide retail consumers a virtual…
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Former Amazon exec on the state of retail e-commerce
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
James Thomson knows Amazon, having spent years heading up Amazon Services, and understands the challenges smaller retailers are facing in the e-commerce…
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TD Bank retail leader talks payment innovation, POS transformation
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Mike Rittler, general manager of retail card services and personal lending at TD Bank, shares his insight on trends, transformative innovation and how the…
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Podcast: Driving sales when store traffic is down
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Declining store traffic is often cited as the key reason why sales are down, but retail analytics expert and two-time author, Mark Ryski has a different take…
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AREA15 CEO talks experiential retail and the need to be cool and creative
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
AREA15 CEO Winston Fisher is passionate about retail development and delivering immersive experential experiences. He shares his insight on why content is king…
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Why retailers should adopt a flexible e-commerce strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In an interview with Retail Customer Experience, Darin Archer, chief strategy officer at Elastic Path, details the importance of deploying flexible e-commerce…
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